Melissa Gulbrantson
Feb 27, 2025
No one calls you back
Called several times and left messages no one calls me back.
Recommended: Yes
Curtis D Rank
Apr 30, 2024
would of been nice if the employee would of been avaiable
Everything was ok until we noticed the office was locked and no employee around and had no idea where they were
Recommended: Yes
Aisha Gant
Aug 26, 2023
Amazing
Love this place. The lady in the office is amazing.
Recommended: Yes
Ali Mohamed
Sep 28, 2020
outstanding customer services
the person that helped me at my location was very friendly n very helpful...
Recommended: Yes
Daniel
Apr 28, 2020
Easy in easy out
Affordable and secure. Unit fits all my needs.
Recommended: Yes
Crystal Everett
Apr 11, 2020
Great service
Great service
Recommended: Yes
Kevin Marek
Aug 06, 2019
Excellent customer service
Excellent customer service, nice facility!
Recommended: Yes
Lynette Hellquist
May 15, 2019
Katelyn was very welcoming
Katelyn was very welcoming, friendly and considerate. She gave me all of the information I needed, walked me to my storage unit, showed me how everything worked, and made sure I had all of my questions answered. She even gave me a key tag to separate the new key from our other storage key.
Recommended: Yes
Mike Rothmeyer
Nov 05, 2018
Great service.
Great service. Nice Clean facility. Very helpful people.
Recommended: Yes
Nicholas H.
May 15, 2018
Rental process was fast and easy.
Rental process was fast and easy.
Recommended: Yes
Ep
May 09, 2018
Nice staff
Nice staff. Good availability. Not happy with the price increase.
Recommended: Yes
Trina Angell
Apr 03, 2018
I Like it its the best place
I Like it its the best place
Recommended: Yes
Sandy Taylor
Mar 26, 2018
Alex was most helpful in finding a...
Alex was most helpful in finding a storage unit, showing the unit, advising what tarps and such to use. Very pleasant experience. Storing parents household goods, that mean a lot. Great to be well take care of.
Recommended: Yes
Kevin McGovern
Feb 24, 2018
Best combination of service and pricing...
Best combination of service and pricing I experienced.
Recommended: Yes
Pamela G
Jan 15, 2018
The set up process was easy and the ...
The set up process was easy and the attendant was very helpful
Recommended: Yes
Rhonda Nau
Sep 20, 2017
Alex was amazing! Made us feel welcome! Very professional and kind!
Recommended: Yes
Royal Smith
Sep 11, 2017
nice clean facility
nice clean facility, yoru on sight manager is the best..
Recommended: Yes
Becky Bowar
Aug 10, 2017
Alex was great help! Very informative and made the process very easy! Thank you!
Recommended: Yes
Heather Hawkins
May 20, 2017
Tasha was very helpful and patient with me getting my storage unit. She was professional with all customers. This is a busy time of year and she handle the chaos with grace!
Recommended: Yes
Geri Gerry
Apr 29, 2017
The property manager, Alex, was very helpful, friendly, and willing to answer any of our questions and concerns. Our storage unit was empty and clean. Alex was able to give us a very reasonable rate and we totally appreciated that.
Recommended: Yes
David Simon
Apr 15, 2017
After reserving a storage unit online, the property manager Alex reached out to me to schedule a good time for us to come out and tour the facility. Alex got us all set up with our unit and made sure any of our questions were completely answered, which helped us decide to pass a few closer storage options. Then after completely filling our unit he assisted us with another unit. With that, the way he takes care of the facility and his guests makes this complex worth checking out. You will not be let down!
Recommended: Yes
James Verity
Jan 25, 2017
Everyone I have dealings with at Public ...
Everyone I have dealings with at Public Storage have been great. I deal with customers in my occupation and I know how valuable customer service is. I used Public Storage approximately 15 years ago and did not receive this type of customer service. This is now a completely new experience. Nice job!!
Recommended: Yes
Jennifer Callander
Aug 16, 2016
Excellent- never a second thought, will definitely use you again if needed.
Facility is clean and well maintained. Customer reps are friendly and knowledgable. Good price for size locker and location.
Recommended: Yes
Dan Schetinski
Jun 03, 2015
Burnsville Public storage off of Burnsville PKwy is awesome
Angie was very knowledgeable, helpful, and a great partner.
Recommended: Yes
Brad Anderson
Apr 02, 2015
Great experience!
I needed to find storage unit in pretty short order and the local team of Angie and Alex were great to work with. Angie called me within 30 mins of signing up on line and Alex was ready for me when I arrived on site to get set up. Everyone has been incredibly courteous and helpful. They make a great team!
Recommended: Yes
James Soulak Sr
Jan 15, 2015
review of our experience
We had a great experience with our first meeting with the manager of the Burnsville office. We will keep our camper there because of the safety of the premises.
Recommended: Yes
Joann Solfelt
Apr 14, 2014
Excellent Customer Service
We are a returning customer for 10 years, excellent services and accomodations for storing our boat. Thank you and keep up the great work. JoAnn & Tim Solfelt 4-14-14.
Recommended: Yes
