West Coast Self-Storage Fircrest

Great customer service easy access.

Great customer service... Always available carts. Elevator will not let you off on any floor but where your unit is located, great security. So far happy with my choice.

Recommended: Yes

Great price! Even better staff!

Brandon was so patient and helpful, I was having a crazy day trying to move in, I was forgetting everything and not once did he appeared bothered and even went outta his way to give me professional advice in handling my situation with storages.. he was definitely a breath of fresh air!! And I can't forget Chris, when I came in to pay my bill, I dint understand a couple charges on it and he was genuinely patient as he went thru it with me to make sure I understood it, I dint even have to ask questions, I wish more people had their quality of customer service. Oh ya and the storages were nice, clean, great price.

Recommended: Yes

Well worth it.

Extremely pleased with everything overall at West Coast Self Storage.

Recommended: Yes

They did there job and was ok at it

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Recommended: Yes

Typical store unit

Nothing special, just your basic storage unit. Clean facility, plenty of units.

Recommended: Yes

Jake the representative

Jake was very helpful and courteous to me and other customers he helped in spite of being busy. Kudos

Recommended: Yes

Great customer service!

Great customer service! Very clean!

Recommended: Yes

Overall great facility

Very clean, great security, love that it's indoor only, staff was incredibly helpful/friendly/honest about info.

Recommended: Yes

The gal at the desk was very nice and helpful.

It is a huge plus to have such a nice person at your front desk. Also, when I first went there a week ago, a substitute named Amanda was in the office. She was also very helpful and friendly.

Recommended: Yes

Everything was great

From the moment I reserved the unit online to moving in went very smoothly. The units are clean , well lite, reasonably priced. But the lady at the deck was AWESOME!!! I had just finished a 14 hr shift at work was very tired She explained everything she showed me several units to pick from she even had this incredible candle burning in the office she deserves a raise .

Recommended: Yes

Good short term solution

Helpful staff. Easy code access. Facility access hours are good! 1/2 priced rent good for 2 months - prices after that are very high. Facility design challenges: 2nd floor entry is small and difficult to navigate with curbs & corners. Carts are awkward. Halls are narrow and make moving bigger items difficult. Had two units & was charged admin fee twice. Watch for hidden fees.

Recommended: Yes

Great service,nice facility.

Really clean,good service.easy access.Would recommend anytime.

Recommended: Yes

Move in was really easy.

Manager Shyler provided incredible customer service! Professional, courteous and efficient. Couldn't have had a better experience!

Recommended: Yes

Great!!

Very clean, great customer service and easy experience. Made my stressful moving experience so much better!

Recommended: Yes

Found online

Facility is new and clean. Found a great deal online. Nice location. Property manager is knowledgeable and sweet made sure everything was ready when we arrived with the truck

Recommended: Yes

Highly recommend

Brand new facility, clean and secure and in good repair. Competitive rates for units and good customer service.

Recommended: Yes

Excellent

Staff is wonderful and helpful.

Recommended: Yes

Super!

Candace and Shy at the desk were amazing, fantastic attitudes, and just overall extremely helpful! The company is lucky to have them!

Recommended: Yes

Emasculate Storage Facility

This is a beautiful new facility in a convenient location. Having a uHaul at the same location makes it even better. The staff is very friendly and helpful. It just doesn't get any better than this.

Recommended: Yes

Economic and friendly

Nice friendly staff and clean secure building

Recommended: Yes

Really clean really nice got it great price

When I line got a special it's a great deal

Recommended: Yes

Customer Service with a smile.

This place was actually not my first choice, but closer to my price budget, and I am so glad it was because the girl who manages the place is EVERYTHING. You donﾃ｢竄ｬ邃｢t often see people these days, bothering to be friendly or even very helpful, but Schyler was both. I was a bit distracted with some stuff going on and actually wound up asking some really stupid questions, but she was quick to give me all the answers and treat me with kindness, decency and respect. Plus, she was super nice and funny. As for the rest of the facility I donﾃ｢竄ｬ邃｢t really have too much to say about locked boxes- since they basically are the same anywhere you go, but you canﾃ｢竄ｬ邃｢t get great customer service like this everywhere.

Recommended: Yes

New storage

Nice price for 2 months we will see after that

Recommended: Yes

Good place. Very secure and convenient.

Clean, good location. I'm happy with the service.

Recommended: Yes

Promo

Booked on spare foot but pricing was only a 60 day promo

Recommended: Yes

Clean facility, nicest customer service and easy access!

Honestly such an easy experience and the customer service was incredibly helpful and kind. Patience was great also as I tried to navigate through this procedure. Soooo clean neat and organized!

Recommended: Yes

Love it

The staff was very friendly. I will tell everyone about this place

Recommended: Yes

Love it

The staff was very nice. I loved the units and will tell everyone i know to shop there for storage needs.

Recommended: Yes