Kalina Bevelhimer
Nov 19, 2020
Big unit and fast move-in
I needed a storage unit very soon and I was able to get it and move-in the next day! The 50% off promotion for the first month is amazing and the unit is very spacious! I didn’t receive my gate code immediately but I called their office and got my code sent to my email right away! Thanks Public Storage!!
Recommended: Yes
Loni Howell
Mar 06, 2020
Josh was helpful and friendly
Josh was helpful and friendly
Recommended: Yes
Brian
Feb 28, 2020
The Resident Manager was incredibly...
The Resident Manager was incredibly helpful and made the entire rental and initial load-in very easy and stress free.
Recommended: Yes
Julia B
Dec 13, 2019
It was easy
It was easy, fast and I got the size I wanted for a great price.
Recommended: Yes
Jonathan
Oct 14, 2019
Great Management
Josh, the on-site manager at this facility, is the MOST helpful (and most pleasant) person I have ever done business with when it comes to storage. He was attentive to my needs, made sure that he offered all the relevant details, and was patient and positive in answering the numerous questions I had, even though I ended keeping him past closing time. If you ever need a storage unit, get one at the Public Storage in Port Orchard--you won't find a better-run storage facility.
Recommended: Yes
Janet Davis
Jul 05, 2019
I've already written a review
I've already written a review. I'm very pleased with the service I received.
Recommended: Yes
Alisha Hudspethposey
May 10, 2019
Nice job
Josh the manager was very personable and easy to talk to.
Recommended: Yes
Matthew Swager
Apr 02, 2019
Just what I needed.
Everything was straight forward, quick, and easy.
Recommended: Yes
Jason Petronzio
Feb 14, 2019
Pleasant to talk to and helpful when we...
Pleasant to talk to and helpful when we need it!! Thanks!!
Recommended: Yes
Drew Kennedy
Jan 21, 2019
Josh explained every thing very well
Josh explained every thing very well
Recommended: Yes
Paige Milligan
Jan 11, 2019
Great customer service
Great customer service, Josh was friendly, thorough and patient with me. Josh took the time to show me the unit, explain the contract, address my questions and concerns, and offer advice and expertise.
Recommended: Yes
Elizabeth Card
Dec 28, 2018
I would recommend
Helpful and friendly staff (Josh) that lives on site. Never had a problem with the gate or getting in/out. Place is clean and well lit.
Recommended: Yes
Connor Mbone
Aug 23, 2018
I went in there thinking that this is...
I went in there thinking that this is going to cost a pretty penny but ot was pretty cheap for me also the costumer service was amazing
Recommended: Yes
Aaron Bell
Jun 04, 2018
Getting a 20ft Uhaul was a challenge...
Getting a 20ft Uhaul was a challenge but we managed it with no problem. Josh is very affable and easy going. Enjoyed getting setup!
Recommended: Yes
Linda Sramek
Sep 21, 2017
Josh
Josh, the manager very friendly & informative.
Recommended: Yes
selina sosa
Sep 13, 2017
I want to say thank you to Josh the manager at Public Storage. His customer service is phenomenal. The last time I used public storage, it wasn't the best experience. The Gig Harbor one needs some help. They rushed me out and I ended up hoping for the best. However Josh just sold it for me. He helped and he actually cared that I got the best deal. Thank you! Thank you!
Recommended: Yes
Marcia
Aug 10, 2017
Quick and easy
Quick and easy
Recommended: Yes
Todd Schapler
Aug 04, 2017
Military and Veteran friendly. Great facility, clean and well-maintained with super security. Manager Josh was very friendly and helpful during the leasing process. I rented a 10x10 unit on one day and my situation changed the next day so I no longer needed the unit and notified Josh. Although Public Storage has a no refund policy clearly outlined in the lease contract, Josh was able to work with his district manager to give me a full refund. As a disabled veteran, I really appreciated Josh's effort and follow-through in getting me the refund. I highly recommend this facility and would have no hesitation in renting from Public Storage in the future.
Recommended: Yes
Linda McCoy
Aug 02, 2017
I love the friendly and wonderful place. Josh rented me the unit and helped me figure out just what I needed. There have been several times when he brought me the cart to unload my car. The storage units are clean. I feel secure leaving my belongings here.
Recommended: Yes
Seth Jackson
Jul 06, 2017
Club Josh @ Public Storage can't be beat! We were ecstatic with the speed with which he got back to us, the service he provided, and the way he went above and beyond to accommodate us. The prices are reasonable. The security is as good as it can get. All in all, a well run facility made better with Josh's professionalism!
Recommended: Yes
Aiyana Green
Jul 03, 2017
The on site manager was very helpful ...
The on site manager was very helpful and knowledgeable about his job. I really appreciated his help.
Recommended: Yes
DEBRA PAYNE
Jun 14, 2017
I requested a storage unit on line. Josh called me within the hour to let me know a unit was coming available. He kept contact with me until the unit was ready to rent. He explained the rent, the keys, the hours of service, and all the requirements of Public Storage. He was extremely informative and his customer service was refreshingly polite and kind. It was a pleasure working with him.
Since our initial contact, I had trouble with my storage unit key. Josh made provisions for me to get another key thus relieving me of wrestling with my key each time I accessed my unit.
Josh is an exceptional employee and a great Representative for Public Storage.
Recommended: Yes
Debra Payne
Jun 13, 2017
Josh was excellent
Josh was excellent, informative, kind, and polite.
Recommended: Yes
Matt Vaquer
Jun 07, 2017
Great job we were able to secure a unit ...
Great job we were able to secure a unit while we were in California giving us the security that we knew we had a place to put our belongings from the rental truck when we arrived in WA The manager (resident) was quite helpful and efficient in signing us up and getting us into our unit he understood we were tired and had been on a long trip so he made it as simple as possible, thank you!
Recommended: Yes
James Kintner
Oct 20, 2015
Adequate non-heated storage
I was disappointed that the storage unit wasn't heated. This was never disclosed over the phone. I'm still forming an opinion on the storage's insurance requirement.
Recommended: Yes
Fred Depee
Feb 26, 2014
Geat facility.
Downside is the bait and switch tactics. Price goes up once you are in. Headache to move and owners know that.
Recommended: Yes
