Asako
Dec 31, 2024
Easy Move In
Move in process was quick and easy. Didnﾃ｢竄ｬ邃｢t have to go to onsite until the move in. The code provided worked at the entry gate. Only thing is I could not find the exit keypad. But if I hit the remote entry button on my app the gate opens and I can exit.
Recommended: Yes
Chris
Jul 28, 2024
Storing the car
Easy on line process, clean facility, access code and paperwork done all on line in 15 minutes!
Recommended: Yes
Drew Feyerick
Apr 26, 2024
Nice Place. Great Location.
I'm very pleased with this place. The staff member was nice and I really like the location. There was a small glitch in that they never sent me a gate code and when I talked to the guy at the office, he didn't have one in the system either so he had to give me a temporary code. The situation has been resolved but it made move in a decent bit more complicated then it needed to be.
Recommended: Yes
Mike
Dec 23, 2023
Super helpful staff.
Site is clean, and staff is super helpful.
Recommended: Yes
Heidi
Mar 28, 2023
Fantastic
Great customer service, understanding, empathetic, friendly and safe. Just what you ask for in a storage unit facility.
Recommended: Yes
Arturo
Jan 23, 2023
It was very easy process
Dylan was a great guy. Public storage was in a very good location. In 10 mins everything was ready.
Recommended: Yes
Katarina Hirai
Nov 24, 2021
Great Storage Option
Great customer service, clean units with good security.
Recommended: Yes
Derek
Mar 12, 2021
Happy with this location
Great experience so far with fair pricing and easy access
Recommended: Yes
Andrej
May 31, 2020
Initial impression is very good.
I moved in few days ago. Crew was great and helpful. They switched my box on my request and even gave me a lower price. So far - happy client.
Recommended: Yes
Alexander James Adams
May 11, 2020
Safe and secure!
Checking in was a breeze due to the precheck online. Facility is clean, dry and service quick, friendly and efficient.
Recommended: Yes
Paul Wood
Mar 06, 2020
Nice people to work with
Nice people to work with. Decent price.
Recommended: Yes
MGG
Nov 28, 2019
Good experience
Good experience. Lindsey and Diamond were great!
Recommended: Yes
Kathryn
Sep 25, 2019
Great Experience!
After moving from out of state we needed storage for a few months while we look for a new house. Everyone I've interacted with at this Public Storage location has been very helpful and friendly.
Recommended: Yes
Ted Morey
Sep 11, 2019
Did what they said they were going to...
Did what they said they were going to do when needed.
Thank you!
Recommended: Yes
Jonathan Kim
Apr 03, 2019
Everything worked out fine.
Everything worked out fine. Thanks
Recommended: Yes
Jon Welch
Feb 26, 2019
Chris did a wonderful job for me.
Chris did a wonderful job for me.
Recommended: Yes
Dae Durisko
Aug 02, 2018
Chris was awesome!!!
Chris was awesome!!!
Recommended: Yes
Lauri Forbes
May 22, 2018
Great place to rent
The staff was extremely friendly and helpful. Got a great price on my unit due to online special. Easy to reserve a unit and take care of setting up my rental at desired location. Unit was clean and move in ready.
Recommended: Yes
Janice Jarman
Sep 13, 2017
Impressed with Chris & Dawn!!! They found me the perfect location in Everett.
I will check back monthly to be at their Kirkland facility. It is convenient & very well cared for.
Recommended: Yes
Tom P
Sep 12, 2017
I've had my trailer parked at this location for years, and when I needed to vacate my covered parking spot early, Chris R did a great job helping me find another person who needed the space. I would be happy to use this facility again and I hope Chris R is there to help.
Recommended: Yes
Deviprasad Rajanahalli
Sep 07, 2017
Helpful staff! I was guided through well to choose unit of proper dimension for my needs. Was also shown one size bigger & one size smaller units in case my current choice did not work out and the process of moving to a different unit within this facility was explained well. Awesome crew!
Recommended: Yes
Paul Barritt-Flatt
Aug 28, 2017
I enjoyed every aspect of using this property. It was clean and convenient but most of all the staff were over-the-top professional and helpful, especially Kei.
Recommended: Yes
Jason McLean
Jul 01, 2017
Everyone I dealt with was super great. Especially Chris and Liz. I needed a storage unit for 2 months while remodeling my house. I asked for a bigger unit, and was asked how much stuff I was going to put in it. They showed me a smaller unit which worked perfect and saved me $$. Would happily use again, if/when I ever need. Place is clean, plenty of carts avail as well.
Recommended: Yes
Molly Messer
May 24, 2017
Better than expected
Better than expected. Friendly staff and helpful.
Recommended: Yes
Peter Stankovich
Aug 23, 2016
Easy Check-In
Great experience with Public Storage. Was able to find space online and the manager called to confirm and enquired on how to help my move in. When I told him I was storing a boat on a trailer, he made sure that I got an enclosed storage site that was easy to back into. The manager was also very helpful when I arrived at the facility and had all the paperwork ready. He also took the opportunity to train a new employee on how to do things. Very efficient and friendly.
Recommended: Yes
Erin
Aug 17, 2016
Impressed across whole experience
I dealt with a few different Public Storage locations, as a result of my move getting messed up. The staff (both managers at two locations) were so incredibly helpful and went out of their way to make a bad situation (not their fault) good again. I would whole-heartedly recommend Public Storage after this experience.
Recommended: Yes
Venell Wilson
Jul 28, 2016
Staff
We were greeted by very friendly staff, extremely helpful, patient. Thank you and thank them.
Recommended: Yes
DEBORAH LOVELACE
Jul 21, 2016
Great experience
I was in a bad situation and travis helped me so much. He was great explaining all the paper work to me. He even called me when my sister needed to get into the unit. If i need another unit i would definitely get one here at redmond.
Recommended: Yes
Craig Rickerson
Mar 02, 2016
Customer Service
Public Storage Rodney gave me excellent customer service and made all my needs complete to stow all my belongings in the perfect storage unit. 5 stars kudos!
Recommended: Yes
慚正
Oct 12, 2015
Not bad.
Fine experience. Could be cleaner.
Recommended: Yes
Carmen Costello
Jul 28, 2015
awesome experience
I have to say they gals at this location are great and very accommodating. Even on the day of move we needed to change up locations so the truck could enter the property and they were able to help make this work for me. Really appreciate their hospitality.
Recommended: Yes
Ali Andersen
Sep 17, 2014
Good.
I like how this place is straight forward and no-nonsense. However, they could use more dolly carts as they only have three to use, which sucks on the busy move days (Saturday, Sunday) during mid-day when everyone needs a cart. Other than that, it's no big deal.
Recommended: Yes
