Melissa
Oct 06, 2025
Easy, clean, secure and good price
Easy, clean, secure and good price
Recommended: Yes
Aurelie
Jul 07, 2024
Loving the experience so far!
Joelle was very nice and helpful since I spoke to her on the phone prior to move-in. On move-in day, she went the extra mile to meet my needs to park my RV.
Recommended: Yes
Frank Mena
Jul 03, 2024
Awesome
They are awesome and take the extra mile to address your needs
Recommended: Yes
Ehab Ahmed
Apr 11, 2024
Perfect customer service
Customer service was excellent and helpful.
Thank you.
Recommended: Yes
Hannah Grandine
Jan 16, 2024
Really nice storage unit
Really nice storage unit, very clean and climate controlled. Great customer service too. Only wish there was after hours access, but I understand why there isn't.
Recommended: Yes
Cheston Clark
Dec 24, 2023
Chathamneva$1868
Quick and easy. With little requirements for a vintage vehicle.
Recommended: Yes
Mindy
Aug 30, 2023
Best storage place!
Janet was amazing to work with when I called to see about a storage place. When i got there i was not disappointed. I will be coming back all the time now.
Recommended: Yes
Ehab Ahmed
Jun 28, 2023
Good customer service
Good customer service and location is good
Recommended: Yes
Rogan
Mar 12, 2022
Friendly staff, good pricing
The staff helped with with problems
Recommended: Yes
Joe Blow
Dec 08, 2021
Horrible
Lots of crack heads, stuff broken into, management only cares about their image and screw everyone else!!! 100's of dollars in damages and didn't let me know my stuff was being broken into many times until weeks later
Recommended: No
Anonymous
Oct 01, 2021
Parking Spot
Awesome! The customer service was great and they're very accommodating!
Recommended: Yes
lucy
Jul 29, 2020
great staff
secure an friendly enviroment no rats that's a plus!
Recommended: Yes
VONN
Jul 24, 2020
Well keep neat and friendly customer service
Person behind the counter was very professional and courtesy. Give that guy a big raise for job well done.
Recommended: Yes
sls
Jul 15, 2019
Great service and hospitality
Great service and hospitality
Recommended: Yes
Dawn Karambelas
May 13, 2019
Great service
Great service
Recommended: Yes
Anthony-Tacoma,WA
Mar 01, 2019
The location where I'm at is great they...
The location where I'm at is great they property manager bill is very nice and friendly and will answer any questions you may have the property is really well kept and clean
Recommended: Yes
Danielle Smith
Apr 12, 2018
Honest
Honest, great service, great prices
Recommended: Yes
Valerie
Mar 26, 2018
I would recommend this location
I would recommend this location. They were very helpful.
Recommended: Yes
Vernon Van Diver
Mar 02, 2018
Bill @ Public Storage 27000 Pacific Hwy S, Federal Way, WA
Bill, along with CJ, made our experience very pleasant. We had been looking for covered storage for our motorhome and happened to check back with Bill at this location. He advised he had one spot open and we could come take a look at it. It meet our needs and they were very helpful with getting us checked in and setup with the spot. Great customer service and I don't think it could have gone any smoother. Thanks again to Bill.
Recommended: Yes
Steven Jones
Oct 06, 2017
Bill was great & I don't recall the ...
Bill was great & I don't recall the women's name on the phone, but she helped secure a good price.
Recommended: Yes
Monica Walker
Sep 22, 2017
Shayla is a very pleasant and knowlegadle representative. Thanks shayla!
Recommended: Yes
Steve Morales
Sep 21, 2017
Extremely helpful. Thank you again Shayla!
Recommended: Yes
Juan Aguilar
Aug 25, 2017
Very good service and very professional thanks shayla you're awesome
Recommended: Yes
Mrs Frasier
Jul 08, 2017
Bill is awesome! Fast, friendly service, great experience all around. Clean property. Highly recommend!
Recommended: Yes
KurisuKun285
Jun 17, 2017
I'm in the process of moving and I needed a unit fast. The location on the highway set me up with what I needed. Thank you so much, Sarah! ??
Recommended: Yes
David Dixson
Jun 09, 2017
The manager named Sarah was super ...
The manager named Sarah was super helpful and overall a pleasant. Couldn't ask for a better experience. The world needs more people like her.
Recommended: Yes
William Davis
Mar 09, 2017
Awsome review.
Awesome review.
Recommended: Yes
Paulo Lealaitafea
Nov 29, 2016
Very Good custormer service and very great person Darron.
As I mention above, I greatly appreciated very much on Darron assistance.
Recommended: Yes
Sherrie Moss
Nov 09, 2016
excellent service
Loved Bill. He helped me get exactly what I needed.
Recommended: Yes
Marie
Jun 29, 2016
潇摯
Reggie was awesome. He has awesome customer service he made the process easy for us and made sure the unit we're renting was good for us.I really appreciate him and I would recommend anyone to rent from public storage. The one thing I question is there doesn't seem to be a lot of cameras around. I do worry about people breaking in.
Recommended: Yes
Brad N
Jul 31, 2015
Public Storage near 272nd. North of Federal Way.
Believe there's too many junky vehicles in the back. Saw some people taking off tires and were working on a vehicle there toward dusk in one of the spaces. Wasn't sure if it was their vehicle or not. Assumed it was but this location didn't seem safe for me to leave in an open outside spot..
Recommended: Yes
Franklin Sexton Jr
Jul 29, 2015
I would highly recommend
I went in to rent a storage unit to store my mother-in-laws things in while we transition her into an assisted living facility. Reggie at location 23211 was very helpful,courteous and went out of his way to make sure I received what I needed. All my needs were met and I would highly recommend this location to anyone looking for a storage unit.
Recommended: Yes
