Alaiah
Jul 12, 2024
Easy move in process
All the information came conveniently through email, and I was even given a few follow-up calls to make sure everything was in order, which I appreciated. Angel was very kind and helpful, which eased the concerns I had. There's some holes in the first layer of wall of the unit, but a second layer is behind it to prevent tampering. So, so far so good.
Recommended: Yes
D smith
Aug 28, 2022
Super fast renting for a last minute storage need
Needed a storage unit last minute for moving. Very fast online reservation and unit was available same day
Recommended: Yes
Sherry
Mar 22, 2021
Very friendly and helpful staff.
I have never rented a storage space before so truly appreciate the helpful staff who walked me through each step of the way and gave tips on how to best store my valuable.s
Recommended: Yes
Larry Wall
Jun 15, 2020
Everything as expected
Staff was very helpful both on the phone and on site. My unit was clean and tidy. Note that the units have walls between them but don't have a sealed ceiling so if other customers bring in dusty or smelly stuff it may end up in your unit. Online registration is fast but you have to opt into their insurance policy to complete it.
Recommended: Yes
Jordan
Apr 23, 2020
Friendly staff
Move in was easy and unity was clean!
Recommended: Yes
Dina Aguilar Aguilera
Oct 26, 2019
Wendy the receptionist
the kindness and attention that I received from Wendy the local's receptionist was excellent, all very well explained showing everything they had at very good prices and security looks excellent, thanks for all your attention I recommend 100%
Recommended: Yes
Kelly
Oct 17, 2019
Great Experience
The whole experience went smoothly. The manager was very helpful and professional and kind.
Recommended: Yes
Joseph Ondik
Oct 14, 2019
Wendy was fantastic in her customer...
Wendy was fantastic in her customer relations, was very helpful in getting set up at Public Storage
Recommended: Yes
H Mc
May 15, 2019
Need to label buildings
It would be great if the buildings were indicated with their alpha designation. I have had trouble finding my unit twice. It is frustrating when I stop and try my key and find that I am at the wrong building.
Recommended: Yes
Andrea
Sep 20, 2018
Wendy
Wendy went beyond the job, she really makes customers feel well and get the person what they want and need.
Recommended: Yes
Anthony Lozier
Aug 13, 2018
Very pleased visit
Very pleased visit
Recommended: Yes
Elviro Martinez Hernandez
May 01, 2018
Servicio amable y muy capacitado para...
Servicio amable y muy capacitado para alludar al cliente.
Recommended: Yes
Teresa Hill
Oct 27, 2017
Nice
The people at the Auburn public storage we're very nice and helpful. The only problem I had was when I went to put my stuff in the storage locker, there was no letters on the end of the buildings to tell me which one was mine. They need big letters at the end of the buildings so you can see when you drive through
Recommended: Yes
Kristina Nangle
Sep 16, 2017
Vanessa was awesome. First day at the property and she did great. Glad we chose public storage
Recommended: Yes
heidi funke
Sep 06, 2017
Rick and Wendy where supper helpful at awnsering questions, helping get me into the right unit and helping me when I was ready to not need storage any more. If I need storage again I will come back as they where supper helpful and delightful. They have old fashion polite manners that need to make a come back with our society.
Recommended: Yes
StormX7 Cornett
Sep 01, 2017
This public storage was the cleanest and the most well-kept storage facility I have ever seen.. I was pleasantly surprised..The staff was phenomenal(Ms.Wendy) she was Awesome!! Very helpful, patient and kind!! I highly recommend this public storage in Auburn you won't be disappointed.. super clean units great staff you can't beat that.
Recommended: Yes
Vicki Lee
Jul 14, 2017
I have been using Auburn Public Storage off and on since 2000 the unit are clean & efficient. I've never had a problem with this location. Wendy at the Rst Public Storage has gone above and beyond to assist me in every way possible . She is always very polite , always positive & eager to help in any way possible. She has great customer service ! Thank You !
Recommended: Yes
Bill Hartung
Jul 13, 2017
This is the best storage place I've ever used. Mostly because of the people running it! They are very customer orientated and super friendly. They really helped me find the right size and cost to meet my needs. The facility is clean and well managed. Great Place to go to for your storage needs!
Recommended: Yes
Tracia Clark
Nov 09, 2016
Great treatment.
Great customer service. Convienent location. Bring your own hand truck.
Recommended: Yes
Mariah Mitchell
Nov 01, 2016
I loved the staff...Wendy
Wendy was great!
Recommended: Yes
kathy
Aug 23, 2016
Wendy was great
Wendy was there when I went in. She was professional, kind and (because I had hurt my foot and was limping) she went out of her way to be considerate.
Recommended: Yes
Patricia Judd
May 03, 2016
Short Time of Use
When I reserved the space, I was treated with professional and friendly attitude by Dan, the relief manager. It turned out I had to cancel the reservation so I did not use the space. My only complaint is that I paid for all of May, and did not get a refund when I cancelled on May 1st. Otherwise, a good experience.
Recommended: Yes
Shaun Eberly
Dec 21, 2014
Love our storage
We love this location. The site manager is so friendly and helpful. She got us into an storage unit quickly with out a reservation we didn't know what size we wanted and she didn't pressure us into getting anything she helped us figure out what was perfect for us
Recommended: Yes
