Jamie
                                                Jun 04, 2025
                                                
                                                
    
    
    
    
    
    
                                                Nice and clean, super easy to rent.
                                                Nice and easy to rent. Super clean and secure
                                                Recommended: Yes
                                             
                                        
                                            
                                                JENNY FAITH WILLIAMS
                                                May 15, 2025
                                                
                                                
                                                DO NOT RENT HERE!
                                                DO NOT RENT HERE.
I rented two storage units at the 6800 South State Street location in Midvale, UT for my sister. We were told the first month was free and that we’d be charged a pro-rated amount if we moved out early the next month. My sister moved in on April 28, 2025, and out by May 2, 2025—but Public Storage refused to pro-rate and demanded full payment for May.
They hid behind fine print in the contract, despite their employee telling us otherwise. This is a bait-and-switch tactic—they say one thing to get you in, then point to the contract when you object.
I escalated the issue, and they offered to charge us half the month instead. Still unacceptable. This is deceptive and unethical.
They are not BBB accredited. Proceed with extreme caution.
If Public Storage wants to resolve this, I’m open to discussion and will gladly update this review if they make it right.
                                                Recommended: No
                                             
                                        
                                            
                                                Karmin
                                                Nov 18, 2024
                                                
                                                
    
    
    
    
    
    
                                                Easy to rent
                                                I would recommend this storage
                                                Recommended: Yes
                                             
                                        
                                            
                                                William
                                                Oct 08, 2024
                                                
                                                
    
    
    
    
    
    
                                                It's great
                                                For the most part ever thing was great except getting messages from a live on site employee telling to stop entering at 845 pm when infact I left at that time gate hours are 6am to 9pm not sure of his complaint .. I had just moved in.
                                                Recommended: No
                                             
                                        
                                            
                                                Emma
                                                Aug 02, 2023
                                                
                                                
    
    
    
    
    
    
                                                Great Storage Facility!
                                                Extremely easy, affordable and clean! Sandy went above and beyond for me! 
Thank you Public Storage!
                                                Recommended: Yes
                                             
                                        
                                            
                                                James
                                                Aug 27, 2022
                                                
                                                
    
    
    
    
    
    
                                                Thumbs up
                                                Good stuff I would recommend it
                                                Recommended: Yes
                                             
                                        
                                            
                                                Jeff
                                                Dec 04, 2020
                                                
                                                
    
    
    
    
    
    
                                                Quick, easy, clean, convenient
                                                Reserving the unit was incredible easy and I was able to do the entire process online. Your gate access code is sent to a text and your unit is ready upon arrival. Fast, easy, clean and they happily took back a lock they provided for a refund when I showed up with my own lock.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Victor Worley
                                                May 11, 2020
                                                
                                                
    
    
    
    
    
    
                                                Excellent all around service
                                                Quick, clear, and knowledgeable staff.  Fair pricing
                                                Recommended: Yes
                                             
                                        
                                            
                                                Kade Sulllivan
                                                May 04, 2020
                                                
                                                
    
    
    
    
    
    
                                                Great customer service and...
                                                Great customer service and communication.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Erica
                                                Feb 21, 2020
                                                
                                                
    
    
    
    
    
    
                                                They were awesome!
                                                Nice and friendly. They gave me a great deal. The place is very clean and spacious!
                                                Recommended: Yes
                                             
                                        
                                            
                                                Thomas
                                                Jan 14, 2020
                                                
                                                
    
    
    
    
    
    
                                                Excellent
                                                Very friendly staff and clean storage area.
                                                Recommended: Yes
                                             
                                        
                                            
                                                James Reardon
                                                Jul 15, 2019
                                                
                                                
    
    
    
    
    
    
                                                Great facility
                                                Great facility. Doug and the staff are very friendly and helpful.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Jackie Hogan
                                                Mar 21, 2019
                                                
                                                
    
    
    
    
    
    
                                                Amazing  staff
                                                Amazing  staff. Clean space. Great security.
                                                Recommended: Yes
                                             
                                        
                                            
                                                SJo
                                                Dec 06, 2018
                                                
                                                
    
    
    
    
    
    
                                                Good Place to Store
                                                Nice, clean facility and friendly staff. It would have been nice to know that the quoted price to move in was before the insurance and lock they have you buy through them. A little pushy about buying moving supplies on-site. Still, I got the storage unit I need at a decent monthly price.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Jared Mcpherson
                                                Sep 11, 2018
                                                
                                                
    
    
    
    
    
    
                                                Friendly knowledgeable staff.
                                                Friendly knowledgeable staff. When I opened my account with them the staff was helpful and knowledgeable about my needs and what size unit would best fit. The Unit and the property was clean and well managed.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Joshua Davidson
                                                Sep 15, 2017
                                                
                                                
    
    
    
    
    
    
                                                
                                                Friendly, professional service, clean facility.  Storage is nice and secure here.
                                                Recommended: Yes
                                             
                                        
                                            
                                                krystal Anderson
                                                Sep 11, 2017
                                                
                                                
    
    
    
    
    
    
                                                
                                                Great place for storage and very clean. Awesome people.
                                                Recommended: Yes
                                             
                                        
                                            
                                                John L
                                                Sep 03, 2017
                                                
                                                
    
    
    
    
    
    
                                                Very easy to do business with and ...
                                                Very easy to do business with and helpful!
                                                Recommended: Yes
                                             
                                        
                                            
                                                Susan Ann Lund
                                                Aug 30, 2017
                                                
                                                
    
    
    
    
    
    
                                                
                                                Barbara is awesome!  Great service.  Convenient location.  Immaculately clean units.  Wonderful value for the money.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Tanner Stephens
                                                Aug 25, 2017
                                                
                                                
    
    
    
    
    
    
                                                
                                                Great storage unit, super friendly staff and property is super clean!! Thanks again
                                                Recommended: Yes
                                             
                                        
                                            
                                                Lisa Hausam
                                                May 22, 2017
                                                
                                                
    
    
    
    
    
    
                                                
                                                I would highly recommend this storage facility.  It is clean, well-maintained, and the staff there are super great.  They made the process easy and  quick.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Steven
                                                Apr 11, 2017
                                                
                                                
    
    
    
    
    
    
                                                I signed up for the storage unit but I ...
                                                I signed up for the storage unit but I have yet to beging loading my belongings into it.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Brandon Chido
                                                Mar 08, 2017
                                                
                                                
    
    
    
    
    
    
                                                Excellent Service
                                                I was really pleased with the staff when i came in to get a storage unit for my fathers things.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Anne Miller
                                                Feb 28, 2017
                                                
                                                
    
    
    
    
    
    
                                                Barbra did great
                                                Barbara did a great job
                                                Recommended: Yes
                                             
                                        
                                            
                                                Gerald Craig
                                                Feb 11, 2017
                                                
                                                
    
    
    
    
    
    
                                                Write your opinion in one sentence
                                                Starting with the online reservation, to moving our stuff in, our experience with this public storage property and staff was great. The female employee that gave us a tour and did our rental paperwork was very personable and professional.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Les Gardner
                                                Feb 08, 2017
                                                
                                                
    
    
    
    
    
    
                                                Seems nice
                                                Good experience
                                                Recommended: Yes
                                             
                                        
                                            
                                                Linda Dixon
                                                Jan 24, 2017
                                                
                                                
    
    
    
    
    
    
                                                serive rep not very knowledgeable
                                                the facility its self is nice, secure, average price however, the service rep was not knowledgeable about the mandatory insurance
                                                Recommended: Yes
                                             
                                        
                                            
                                                Clara Melendez
                                                Sep 07, 2016
                                                
                                                
    
    
    
    
    
    
                                                Just perfect
                                                It was fast. Not to many questions. Simple. Good price. Good location. Just perfect
                                                Recommended: Yes