Rachael
Mar 02, 2025
Moved in fast and easy
Great place :) called ABC payed and moved in sane day with no hassle
Recommended: Yes
DANILO DE LEON
Dec 28, 2024
Jeremy was very accommodating.
It's hassle free move in. Lance, the managing supervisor for life storage on site between McNeil and FM 620 is a very difficult person to work with. I've tried twice renting a parking space there and I was denied due to minor issues. His assumptions always ruins the experience. His errors are not reimbursed for additional charges and no apologies for making the mistake. I'm just done dealing with his harsh controlling personality. Never will I rent a space from that location in the future.
Recommended: Yes
Regina Devoue-Gonitzke
Jan 21, 2023
Easy to get a reservation and good customer service; easy in and out!
Had no problems at all! provided a lock and everything!
Recommended: Yes
George
Oct 23, 2022
Easy Reservation, clean facility - Great staff !
Easy Reservation, clean facility - Great staff !
Recommended: Yes
Gregory
Aug 16, 2022
Yes i would recommend
Process can be a little smoother.
Recommended: Yes
Jim Witherspoon
Jan 29, 2022
I was able to get into my unit very quickly. The manager was very helpful.
I was able to get into my unit very quickly. The manager was very helpful.
Recommended: Yes
Niki
Jan 19, 2022
Tracy is Awesome!
I had to do a military move that changed a few times due to scheduling and COVID conflicts. Tracey was very professional, patient, and workable with the changes. Keep up the great job:-))
Recommended: Yes
Lourdes Ruiz-Arthur
Sep 08, 2021
Nice , clean facility, friendly staff.
Tracy was very helpful and friendly! Would recommend this facility. All was clean and ready.
Recommended: Yes
Lisa F.
Feb 07, 2021
Excellent Facility!!
Everything about this Life Storage facility is just fantastic! Cleanliness is top notch - it's like brand new everyday! Price is great - 1st month special only $1!! And the staff in the office and their customer service - let's just say Tracy and John made our first day check-in a breeze! They were extremely helpful and courteous! I would highly recommend Life Storage!
Recommended: Yes
Carlos
Mar 17, 2020
Overall good
The pricing is not very competitive, the facility is very clean and secure and I donﾃ｢竄ｬ邃｢t agree with charging the admin fee when youﾃ｢竄ｬ邃｢re staying at the same location just moving to a different unit
Recommended: Yes
Carlos
Aug 28, 2019
Very clean and great service !
Very good customer service
Took about five minutes and I was on my way
Recommended: Yes
Brandon
Mar 05, 2019
Clean and affordable
John was really helpful and answer all questions I had.
Recommended: Yes
Suzanne
Feb 09, 2019
Excellent customer service
Really great on line reservation system and the staff was great. Property well maintained and clean.
Recommended: Yes
BRENDA
Jan 14, 2019
Clean, friendly, easy access.
This is all ground floor units, some with outside drive up access, and some with climate controlled inside access. The garage door openings even on the small indoor spaces is a great plus so you can easily see and access your stuff. It is clean, well lit, and the staff was friendly and helpful. Price was very good.
Recommended: Yes
Blake Jones
Aug 18, 2018
Excellent experience
Timely and efficient. Friendly representative. 5 stars.
Recommended: Yes
Matt
Aug 08, 2018
Great, Affordable Unit
Needed a space to move some of my extra items out of my parents' garage. Life Storage gave me a super affordable option without having to sacrifice customer service, cleanliness or quality.
Recommended: Yes
Teresa
Jun 04, 2018
Quick and Easy
Loved Valerie she was really sweet and nice. Had a lot of knowledge and should us around the facility.
Recommended: Yes
Shawn Taylor
Dec 26, 2017
Fair price compared to similar sized units nearby.
Unit clean, customer support team seems helpful thus far.
Recommended: Yes
Brad
May 20, 2016
Friendly, clean, and convenient
Signing up was easy, the place is immaculate, the staff is friendly, access hours are generous, what more could I want in a storage place?
Recommended: Yes
Jessica Emily Kiernan
May 02, 2016
Fast, friendly service!
When faced with a sudden move, I was overwhelmed. I am a single mother of two boys, and to be honest, I was ready to pull my hair out. The staff at Uncle Bob's was wonderful. I had my unit, and the keys to the moving truck in less than 20 minutes. The staff was able to assist me with every detail, from the size of the needed unit to the number of boxes I would need. I couldn't be more happy with this experience.
Recommended: Yes
chandelle
Mar 29, 2016
online was easy to use
I was attended by Michelle and she was very professional and explained the storage process in a way that i could understand.
Recommended: Yes
munusamy
Mar 28, 2016
The store manager and another staff were very courteous and professional in handling my requests. They are great.
Recommended: Yes
Erik
Feb 02, 2016
Easy and helpful
Recommended: Yes
Erik
Feb 01, 2016
Great and easy
This was the easiest move to make. The manager is extremely friendly and helpful.
Recommended: Yes
Dustin
Dec 28, 2015
Very pleased couldn't have been easier or more pleasant.
Recommended: Yes
Craig
Dec 06, 2015
Great price and benefits.
Nice staff very helpful, would recommend.
Recommended: Yes
Richard
Sep 26, 2015
nice but expensive
nice but expensive storage facility
Recommended: Yes
Laura
Jul 29, 2015
Pretty darn good!
The staff is refreshingly pleasant, conversational and actually very helpful. Brings water out to customers working in the blazing Texas heat, helped me lift something when I didn't have anyone with nemew to help and had sympathy for a stranger (me) when I fell on tough times.
Recommended: Yes
Dawn
Jul 18, 2015
Very helpful staff. Very friendly and helpful
Recommended: Yes
Sally
Jul 04, 2015
excellent staff clean and nice facility
Recommended: Yes
Theresa
Jul 01, 2015
Very professional and very clean
loved the customer service, and very clean establishment. I couldn't find a truck anywhere, and my location's truck was being used. They found a sister location with a truck without problem. Our move wouldn't have happened without them. Thank you Uncle Bob's!
Recommended: Yes
Steve
Apr 01, 2015
Pleasent and friendly
Recommended: Yes
慈慮
Mar 19, 2015
Working with Uncle Bob's was great! We moved in on Sunday so even though their office was closed after 4 we were able to gain access to our unit. They helped us reserve a truck from a sister facility and were very attentive to our needs. It was very easy to speak with a representative when we called to coordinate!
Recommended: Yes
Ranae
Feb 03, 2015
Although I had trouble getting my insurance company to provide proof of insurance quickly, the manager, Valerie, was very understanding and patient while I spoke on the phone. Great customer service.
Recommended: Yes
Elizabeth
Feb 02, 2015
Amazingly easy process and the manager was nice and very helpful.
Recommended: Yes
Cindy Paige
Feb 02, 2015
I would recommend this place.
Our customer service representative was awesome. She was very efficient and very nice. The storage unit was very clean and easy access.
Recommended: Yes
brittany
Jan 05, 2015
great service
The associate that assisted me was awesome. Best customer service experience I've ever had.
Recommended: Yes
sam
Jan 03, 2015
Great place
Great place , ig is a clean well taken care of facility in a good part of round rock. Customer service is wonderful and will stay as long as i need storage.
Recommended: Yes
Liz Stobart
Dec 01, 2014
Immaculately clean; quick and easy move in process and access; Valerie was great!
Needed a place to store both completed and yet-to-be-done furniture projects (I refinish/re-style/paint, etc. antique and vintage furniture). Researched A LOT and, with the help of James at Spare Foot (who was not only extremely helpful to this first-time-storage-unit-renter but also a joy to work with!) , I found this location and unit to be the best combination of price, security for my stuff, safety for me (coming and going by myself), and quality amenities. Valerie (on site) was also very knowledgeable and efficient - and just a really nice lady, too! Just moved in to my 5x10 climate controlled unit and could not be happier - Thanks to all who made it so!
Recommended: Yes
janet nierodzinski
Nov 09, 2014
a very nice lady that helped us she was wonderful
Recommended: Yes
Demetria Reed
Oct 31, 2014
Recommended: Yes
Margaret
Oct 22, 2014
The Lady that helped me was awesome
Recommended: Yes
Julie
Oct 21, 2014
Recommended: Yes
Jordan
Aug 01, 2014
Recommended: Yes
Kathleen M
Jul 01, 2014
Recommended: Yes
Shirley
Apr 28, 2014
I am very pleased with the storage unit, the ease of access, and the friendliness of the staff.
Recommended: Yes
JW Petri
Apr 13, 2014
Nice people and a very nice storage facility.
Easy in, easy out to unit. Chose climate controlled unit. Good place and convenient location. Recommend this place to anyone in the Round Rock area.
Recommended: Yes
Carolyn
Mar 28, 2014
Great, Very comfortable for a single female by herself!
Recommended: Yes
Natalie
Mar 04, 2014
I was so pleased with the entire operation, convienence and price. I'm so glad I came to Uncle Bob's!
Recommended: Yes
