Extra Space Storage - 3195 - Round Rock - A.W. Grimes Blvd

Perfect storage space

I found some nails in front of storage that will damage vehicle tyer, other than this every thing is fine.

Recommended: Yes

Ok overall

No light inside unit and door to access units has no door stop to keep it open while moving. Also, thereﾃ｢竄ｬ邃｢s a urine odor as you walk in

Recommended: Yes

Good people

Very personable and friendly staff

Recommended: Yes

Very nice people, good experience!

Everything was orderly, and professional would recommend to friends!

Recommended: Yes

Great customer service

They were friendly and helpful.

Recommended: Yes

Quick, Easy, affordable

Facility is clean, and easy to load and unload stuff. Provided lock is always nice since i didn't get to buy one.

Recommended: Yes

Decent rates, excellent staff

Picked this facility for its convenient location. Super clean storage area and the staff were friendly and even offered helpful advice. Wish they had move-in equipment for tenant use but they said people kept stealing them.

Recommended: Yes

Great value and easy to get it set up

Really easy to rent the unit and unit was all ready for me when I got there

Recommended: Yes

Very good customer service.

Very good customer service and quick.

Recommended: Yes

It was a great experience.

It was quick, easy, and things were explained thoroughly too.

Recommended: Yes

always available and friendly.

this is my second unit to rent. the staff here is A. Always available to help and phone calls to remind you of events.

Recommended: Yes

Great Service

We'll run, clean, excellent service.

Recommended: Yes

Amazing storage unit

We moved in and space is great . Clean and good staff .

Recommended: Yes

Very helpful staff

Staff was helpful, friendly and professional.

Recommended: Yes

A Good Place to Rent

The staff is polite and professional. The facility looks secure and is kept clean. They also provided me a complimentary lock with my unit.

Recommended: Yes

Limber

Very nice guys!! Thanks for *all you help*

Recommended: Yes

Great

Easy access and a large facility

Recommended: Yes

Very easy

It was really easy to set up my account with them in the office and I got good directions to my unit. When I opened it, the unit was clean and in good condition. Very happy with the service.

Recommended: Yes

Made signing up easy

The facility is nice and I chose it because of the pricing. However the insurance monthly is really expensive and it kind of defeats the cheaper pricing. Everyone was really nice there!

Recommended: Yes

Great Staff / management

This is in a feat location... staff is always professional, friendly.. Very well ran facility

Recommended: Yes

On time, friendly fast service, secure facility well kept.

On time, friendly fast service, secure facility well kept. Clean, efficient check in! Easy access yet secure.

Recommended: Yes

I booked online and they were efficient and polite.

I walked in and they greeted me as they assisted other customers. When waited on He was very polite, discussed the unit I booked and drove me around to view the unit...it was too small. He didn't get flustered or irritated...we drove to a bigger unit and confirmed. Good experience being my 1st time renting a storage unit

Recommended: Yes

Great place

Very easy and clean unit. Very helpful also.

Recommended: Yes

Great experience

Very easy process. Streamlined and professional would definitely recommend this location for all your storage needs.

Recommended: Yes

Good Quality

Customer service was great and units were very clean.

Recommended: Yes

An awesome deal

Fast and a good price! Even got one month free!

Recommended: Yes

Good costumer service

Clean, safe, good location, the people at the front office are attentive, friendly and knowledgeable of the products they offer and sale

Recommended: Yes

Simple during a stressful move

Everything was easy to schedule, update, and move in. Done and done.

Recommended: Yes

Simple during a stressful move

Everything was easy to schedule, update, and move in. Done and done.

Recommended: Yes

Professional

Very professional staff. Very helpful.

Recommended: Yes

Professional facility

Professional service and the site is very clean well kept and the price is very reasonable.

Recommended: Yes

Great customer service!!

Their team went above and beyond to assist me. Great customer service. Thanks!

Recommended: Yes

The Great in Moving

Very straightforward and helpful. Received calls prior to move-in to make sure I had everything I needed. No surprises when I arrived. Quick and simple.

Recommended: Yes

Great customer service

Jim attended me right away. Very friendly and thoroughly covered everything.

Recommended: Yes

very friendly

friendly service everything looked clean

Recommended: Yes

Quick and efficient

The only feedback I could give that really kept me from giving a 5 Star is that I wasnﾃ｢竄ｬ邃｢t shown a breakdown of the fees, Iﾃ｢竄ｬ邃｢d have liked them to explain that a little more, plus to go over what type of insurance coverage, etc.. and also to have been taken to the unit.. otherwise I was wondering around a building unable to find it on my own for a second.

Recommended: Yes

Wish I could give six stars

I really donﾃ｢竄ｬ邃｢t have the character space to say how great this place is. Just go on over and check it out. Best prices and very clean and friendly.

Recommended: Yes

Great place, nice people!

Very nice place and friendly staff! Very easy to book online for reservation.

Recommended: Yes

Nice place!

Very nice, clean place with friendly people! Got good deal on a big storage!

Recommended: Yes

Great rate, great facility, great service

My rep was extremely knowledgeable. The price was wonderful and the facility is clean, secure, of top quality.

Recommended: Yes

Fast, friendly personel, no hassle move-in.

Friendly service, no hassle. After moving all day the last thing you want is issues. This place was fast efficient and friendly. It made the end of our day so much easier.

Recommended: Yes

LIFE STORAGE WAS HELFUL IN EVERY WAY POSSIBLE ,!

life storage WAS VEWRY EFFICENT & WENT ABOVE & BEYOND MY EXPECTAITIONS,, DURING THIS DIFFICULT MOVE, & I ended up renting 2 units when I saw how well equipped they were , keith- round rock

Recommended: Yes

the service & convienence was so outstatnding i rented 2 storages

these folks went over the top in making sure all of my needs were met ** they were efficient & very much on top of there game ,

Recommended: Yes

Pain less easy as 123

My experience was quick. It Helped I reserved my unit online. They had my paper work ready. I was taken to the storage unit which was clean and ready. 100% recamend life sotrage

Recommended: Yes

Friendly and rapid service.

Good location. Lots of driving space. Helpful service personnel and manager.

Recommended: Yes

Check in was quick and easy.

Quick and easy check in. Loved the option of filling out the forms online for a waiver on administrative fee. Also liked how they prorate your rent for move-in month and still give 2nd month rent free.

Recommended: Yes

Best Storage Found

This storage facility was the best price I found. I has great friendly customer service, clean grounds, organized and helpful.

Recommended: Yes

Awesome Experience!

Our moving experience at Life Storage was Great. Everyone was very friendly and made the entire process smooth and easy.

Recommended: Yes

Easy Move

Made moving easy. Use of a truck saved us from having to rent one. Great rates.

Recommended: Yes

Fast friendly helpful

Friendly people, helpful people

Recommended: Yes

Cheap clean good service

I liked that y'all had a truck available to help us move out stuff.

Recommended: Yes

Uncle Bob's does it again!

We have used an Uncle Bob's three times now and they are consistently great. We not only used them twice in Texas but also in North Carolina. They must give great training on how to deliver great customer service.

Recommended: Yes

Exceeded my expectations!!

After going on-line to reserve a storage unit, I showed up later to check in and to my surprise, all of my paperwork was ready. The rates are very reasonable and affordable. Michelle, the lady who checked me In, was very friendly and knowledgeable, and took her time expexplaining how everything works. She took me to my storage unit and made sure I understood how the entry and lock worked. It was so easy!! I would definitely recommend Uncle Bob's Storage to everyone!!

Recommended: Yes

Great staff and facility

Spacing between a rows is larger than most other places making it easier to unload

Recommended: Yes

Great customer service

The people here are wonderful. So nice and helpful.

Recommended: Yes

Spot on

Outside of requiring insurance and having no access to print or email data to them to forgo the insurance, all was well.

Recommended: Yes

Best Customer Service Around!

I would definitely recommend this storage unit company to everyone. I rarely experience pleasant customer service these days but at Uncle Bob's it was remarkable. Mr. Jimmy was thorough with expectations of the company and myself. He went the extra mile to show me how everything works. It was quite a visit. I wish every company would have quality employees that appreciate each customer that inquiries about their storage units. I am well pleased! :)

Recommended: Yes

Overall my initial visit/ tour of the facility was thorough from how to enter the gate to how to exit. Mr. Jimmy was knowledgeable, helpful, and sincere. I would definitely recommend this location to others. The remarkable customer service is what sold me on this location.

Recommended: Yes

Friendly and prompt service

No nonsense customer service. The information is provided without attitude regardless of yours. Clean and welcoming atmosphere. Paperwork is done quickly and your space available in no time.

Recommended: Yes

Very informative , friendly ! I felt that I could ask any question ! and I live on the EAST Coast !!!

Wonderful experience . I learned so much. I am in transition of moving from East Coast to Texas , where I have family !!! I know that I will have extra items to store , and will UNCLE BOB's Storage !

Recommended: Yes

Horrible customer service

I was appalled by the level of professionalism and customer service. I was asked to wait an additional 25 minutes after having already waited 10 minutes for a service representative to show up to the front desk so he can assist individuals who were returning a truck. If it was a return the keys and go I completely understand but I waited as rain fell on my furniture 25 minutes as he inspected the truck, took milage, and filled out additional paper work and accepted payment. I had previously reserved my unit online and had arrived more than 5 minutes prior to those individuals with the truck. Furthermore I stood there in disbelief as this assistant manager swept out my unit preventing me further from getting my items out of the rain. Why was this not done after the unit was vacated.

Recommended: No

Awesome service

Very friendly, clean and I felt safe being alone at my unit. There's cameras everywhere which is great

Recommended: Yes

Nice people, easy check in, nice facilities...

Recommended: Yes

Very personable office folks. Fun and nice. Very helpful and super thorough going over the paperwork.

Recommended: Yes

Awesome

Very friendly and helpful!

Recommended: Yes

Very friendly and thorough

Michelle, JT and the other fellow in the office were all professional, fun and very thorough in our processing. JT took my my husband out to view the space prior to the completion of our agreement even though we were definitely taking the unit. Thank you JT. Michelle gave a very thorough run through of every detail of the rental agreement. All three of you were great.

Recommended: Yes

Great

Everyone was so friendly. They were extremely helpful.

Recommended: Yes

Quick and courteous staff. Jimmy is the nicest person.

Great location. Easy access and friendly staff.

Recommended: Yes

very helpful and friendly

The staff was very helpful and friendly. The room was what we expected. The staff went so far as to give tips on how to dry our stored items that were wet.

Recommended: Yes

I was very impressed and very pleased with the service and the storage unit.

Recommended: Yes

Great price, clean and safe.

Uncle Bobs has treated us very well. They offered us their moving truck free of charge to move in. They have fair prices and the grounds are very clean and safe (There's cop cars parked all over the place). The manager who lives on the grounds was very helpfull.

Recommended: Yes

Great people to work with!

They were courteous and provided excellent service.

Recommended: Yes

great customer service, friendly, very reasonable rates

Recommended: Yes

Everything was quick and painless. They are very efficient and I feel comfortable storing my belongings here and safe being on the premises.

Recommended: Yes

Good place, a bit out of the way. Only place we could find a large containment facility.

Recommended: Yes

i was very pleased with the help when I needed it the most.

This place is very clean and secure..

Recommended: Yes

Wonderful experience

The booking process was fast, and super easy. When I came to sign for my unit they let me look at it before signing anything to see if I wanted a larger size. I showed pictures of what I have to the manager and she said I should be fine with the size I have which saved me money! Always a plus in my book! They have very reasonable times that you can come and go 6am-10pm. You have to provide your own lock but they make sure it is secure enough. They are very friendly and helpful.

Recommended: Yes

Very good. Staff nice and helpful. Clean facility. Price was higher than I thought it would be but because it was clean and with security it was ok . I would recommend!

Recommended: Yes

Impressive and very convenient.

Recommended: Yes

It was real clean and very quick check in

Recommended: Yes

Recommended: Yes

Everything was smooth and we loved the free truck rental. Clean unit, and they said they've never had a break-in, so that's relieving to hear.

Recommended: Yes

The lady who helped me was very friendly and honest, which I appreciated!

Recommended: Yes

Recommended: Yes

Great Customer Service

This storage facility is well lite and very clean and maintained. Customer service was beyond my expections. Would recommend to anyone

Recommended: Yes

The only reason I rated the security a "3" is because the gate says only one vehicle is timed to enter at a time, and it's obviously not so, since Myself, my husband in the truck behind me and another person made it across :( Otherwise, everything was great, the staff was super knowledgeable (advised me to remove my shrink wrap for a non-climate controlled unit!) helped me upgrade to a different size, and allowed me to use their dolly! Super super nice people at this site!

Recommended: Yes

Very professional personnel,great location, great unit. Very clean and well maintained.

Recommended: Yes

Had it done all in one afternoon !

Recommended: Yes

Excellent--Clean, Friendly, Helpful!

I've used several storage facilities over the years, and I have to say Uncle Bob's in Round Rock is by far the best in cleanliness of the property, value, security and customer service. The manager and other staff went above and beyond to get me moved in. I would most definitely recommend them to anyone who is looking for a storage unit!

Recommended: Yes

Easy, peesy. Clean and affordable.

Super nice front-office peeps. I rented a climate-controlled unit. Very clean and safe. Great alternative for apartment living with limited space.

Recommended: Yes

Safe & Convenient

The staff was very polite and I really like how the managers live on site. They make you feel comfortable and safe with leaving your things somewhere other than your home.

Recommended: Yes

Secure storage

They have on-site management, a HUGE lighted lot, and law enforcement parks cars there, so they have law enforcement around frequently. I feel very safe having my excess stuff here.

Recommended: Yes