Ricky
Nov 11, 2020
My public storage experience
The staff was friendly and very helpful. They were very detail and making sure that my rental space was the right fit for me and my needs
Recommended: Yes
Thaddeus Smith Iii
Jul 20, 2020
Individual who assisted me was...
Individual who assisted me was knowledgeable & professional
Recommended: Yes
Norma Hall
Apr 02, 2020
Service was great and Ron was...
Service was great and Ron was professional and very knowledgeable.
Recommended: Yes
Teresa Washington-Bellow
Jan 10, 2020
I did not like...
I like the facility but I did not like the fact that I was not aware before hand that I had to pay $20 for a lock and that I have to pay $15/mo for storage insurance. I do not like financial surprises.
Recommended: Yes
Adriane Hudson
Sep 25, 2019
convenient
convenient, clean and friendly staff
Recommended: Yes
Glenda Adkins
Jul 02, 2019
Bad experience
Upon moving into Public-storage. I had already experience problems the night before of the storage closing at 9:00pm. While moving in the excess code would not let me excess the elevator with items to take upstairs. Therefore, the door to my storage was open with the door unlocked all night. I tried to call someone with Public Storage and was unable to get a call back so I left a message. I had to leave my items in the lobby by the elevator and my storage upstairs was unsecured door Open all night. The next morning I received a call from the storage about my property being unsecured and I needed to secure the property with a lock. As I arrived at the property to finish moving my things in. One of the workers approached me in the hallway asking about the property by the elevator, I told him it was my property. He then asked was the trash that was left mine? I told him yes, I will get it. I did not see a trash around. He said we don't keep a trash bend around. Which I thought was unusual. As I secured my property, leaving the property, punching in my code. This same worker walking up to my car to ask me did I get the trash again. I felt harassed and not considered at all. I refuse to be treated as a child. I drove off. I will never use this storage again.
Recommended: No
Lori Khan
Jan 08, 2019
So far a good experience.
So far a good experience.
Recommended: Yes
Paulette Tapp
Dec 20, 2018
Very Impressed
I was so impressed from my call about information to meeting Ron. Total professionalism. I truly recommend this company to any and everyone.
Recommended: Yes
GRoseboro
Dec 06, 2018
Excellent service
Excellent service. Knowledgeable helpful staff
Recommended: Yes
Justin Rayne
Jul 31, 2018
Smooth process
Smooth process, no contract, move in specials
Recommended: Yes
Shan
Apr 07, 2018
Reserved storage
Great customer service!
Recommended: Yes
Tonia Hammond
Mar 03, 2018
Very helpful and professional
Very helpful and professional
Recommended: Yes
Machele Purnell
Jul 01, 2017
Great staff, very convenient and clean facility! Customer satisfaction in this modern location.
Recommended: Yes
Michelle Kendrick
Jun 26, 2017
The facility is clean and secure.
The facility is clean and secure.
Recommended: Yes
Jasmin Broussard
Jun 22, 2017
Great Customer service , Denay is The Best ?? Oh My how Do i Enjoy Her Service she's So amazing ??
Recommended: Yes
Antonio Gonzalez
Jun 12, 2017
Everything was excellent
Everything was excellent. No surprises, place very accessible, clean, and personal was cordial. Definitely recommend.
Recommended: Yes
Amanda
Jun 07, 2017
Site manager was very knowledgeable
Site manager was very knowledgeable, and polite. Nice facility. Polite staff.
Recommended: Yes
Rian Kirt
May 10, 2017
Amazing place! Manager Ron was extremely polite, welcoming, answered all of my questions, and had me with a storage unit within 10 minutes! Gave me the most bang for my buck being a recent college graduate moving back home.. I HIGHLY recommend this location and his services to any and everyone.
Recommended: Yes
Niedria Kenny
Apr 04, 2017
Awesome experience
Awesome experience. Wonderful staff, who assisted diligently in the process of my move.
Recommended: Yes
Niedria Kenny
Mar 30, 2017
I was very impressed with the remarkable service provided by the staff upon visiting, viewing, touring the property from start to finish. They were thorough and diligent in explaining the terms of the contract. They offered additional items to purchase as well as information on the facility that was necessary in making my decision, such as: gates, cameras, elevators, conveniently located and accessed. Even my father was impressed with the cleanliness of the facility. Very professional staff who took care of all our needs, made me feel very comfortable about my decision to secure a lease for storage.
Recommended: Yes
Lino Galvan
Feb 22, 2017
Excellent
It was a straight forward deal.
Recommended: Yes
Sherri W
Jan 23, 2017
Great but disappointed
The Property Manager was polite and professional and efficient. The Property and our Unit is clean and just the right size. I am very happy. However, upon check-in I was expecting the $1 first month deal and was told because my husband had had a unit at another property, I was not eligible. I just wish I had been aware of this before move-in. I still do not understand why I was not eligible, it is not a deal we have gotten before. AND, why would a company not want to extend great deals to loyal customers? I would love an explanation or better yet the deal!!!!
Recommended: Yes
Laura H
Oct 11, 2016
Very positive experience
Everyone is very helpful and friendly.
Recommended: Yes
卯污
Sep 21, 2016
Very polite and courteous services.
I am happy with my storage needs, they are willing to work with you.
Recommended: Yes
Troy H Zeigler
Jul 05, 2016
Excellent, i would recommend the facility to anyone!
The guys were extremely helpful, making sure I received the right size unit . The also made sure that I knew about the different products to keep moisture out of my belongings
Recommended: Yes
Angela Snyder
Jun 21, 2016
Friendly Service
Daren at Public Storage was very helpful, friendly, and listened. The storage units are clean, well maintained, and easily reserved. I would recommend this location to anyone. The units are climate controlled and they have carts to help you take your items from your vehicle to your unit. They also have public bathrooms that are clean to use. I am very pleased with this experience.
Recommended: Yes
Tramaine Alexis
May 26, 2016
Great customer service
I was extremely satisfied with the professional customer service. I was in and out everything was explained to me I got my storage and I was on my way.
Recommended: Yes
Doris Nixson
Mar 22, 2016
Facility is great
Would recommend to anyone in need of good clean facility
Recommended: Yes
削
Mar 15, 2016
Friendly staff, clean facility, and easy to access storage units.
Overall pleased with this Public Storage location. Friendly and helpful staff. Also, the facility is new, so good choice of storage units and easy to access. Facility also accommodates an eighteen wheeler moving stuck - very nice!
Recommended: Yes
Deaujae Matlock
Aug 30, 2015
Easy move
The manager Richard was really nice. He made my move in experience nice and easy.
Recommended: Yes
