Public Storage - Katy - 21831 Clay Rd

Best site to rent your storage

Easy process and best prices

Recommended: Yes

It was a good price, clean location, friendly service, very short commute

It was an easy,fun,fast experience online. Then I go check in and the employee was super helpful, knowledgeable, relatable, funny. Great job‼️

Recommended: Yes

Easy, friendly and convenient

This facility had the storage space I needed available and ready for same day move in. The staff was friendly and extremely helpful in making sure I had exactly the amount of space I needed. The check in process was quick and easy.

Recommended: Yes

Ask for Dell

Ask for Dell she was very helpful and very professional she really helped a lot, also when my dad was asking for a decently sized storage she was very patient and really helped I would recommend her for any time you visit that place

Recommended: Yes

Very happy

Very happy with the location, cleanliness, and property manager Drell. Very secure.

Recommended: Yes

Very secure

Need to punch in a code 3 times to get to your unit. Very secure

Recommended: Yes

Property clean & very secure. So far, very impressed.

Property very neat and clean. Very secure, you have to have a code to open gates, doors to building, and elevator. So far, very impressed.

Recommended: Yes

Short but friendly path to a lot of work unloading.

First timer - good experience-helpful in all respects except........unloading.

Recommended: Yes

Excellent facilities and service from...

Excellent facilities and service from the manager but I was surprise about the big price difference from the first storage unit versus the 2nd, 3r and 4rd unit

Recommended: Yes

Awesome service and location

Awesome service and location

Recommended: Yes

Great communication with the staff!

Great communication with the staff! I had signed up and reserved a unit the night before I planned on moving in. They called me the day of my check in to confirm a time of arrival for me. When I entered, only one customer at a time and wearing a mask only - guidelines that were clearly stated on the front door window. Staff member helped me sign up and pay in the front office in a matter of minutes. Directions on where my unit was and how to get in there were very simple. Kind of annoyed I need to use my code 3 times to get into my unit, but better safe than sorry! I feel very confident that my belongings are safe in the unit.

Recommended: Yes

Jodi did an excellent job of helping me...

Jodi did an excellent job of helping me set up my reservation.

Recommended: Yes

People where helpful and also,security...

People where helpful and also,security was good and made me feel comfortable

Recommended: Yes

Very complete and efficient service

They covered everything when setting up my account

Recommended: Yes

Excellent service

Excellent service, courteous staff, very clean facility and great layout.

Recommended: Yes

LaSharren did an outstanding job...

LaSharren did an outstanding job setting up my account and explaining everything. Excellent customer service.

Recommended: Yes

very nice and good customer service!

very nice and good customer service!

Recommended: Yes

Great Experience

Great Experience! Front desk staff was very courteous and answered all my questions. Price was right. Only issue is the use of the carts. It's very inconvenient to have to pull the car threw the gate then come up to the front and get cart. Also, whenthe office is closed there's no acess to the carts. But other then that I think everything else is great!

Recommended: Yes

I was very pleased

I was very pleased, during the walk through of the property. Both site manager, and assistant were helpful, and explained everything. the rates are very reasonable, and we loved the security of the building.

Recommended: Yes

Great experience and a good price

Great experience and a good price

Recommended: Yes

Love their business

Love their business

Recommended: Yes

Clean facility, but Poor customer service

Clean facility. Called to clarify a few things multiple times with no answer. Left multiple messages with no return call. Customer service isn't the best.

Recommended: Yes

Roberta is amazing

Roberta is amazing. Helpful and friendly and very patient. We had a thousand questions and she provided us with clear and concise answers with a smile and laughter. She made the entire process easy

Recommended: Yes

Jody was very helpful.

Jody was very helpful.

Recommended: Yes

Great Customer service

The manager on duty (Roberta) was nice and friendly. The storage was clean and neat, my experience was great

Recommended: Yes

Everyone was so helpful

Everyone was so helpful, and explained every step of the process. How to lock the unit, hours, codes and everything. It was much appreciated.

Recommended: Yes

Very nice

Very nice, clean facility with friendly staff.

Recommended: Yes

Quick and Easy. No Hassle!!

Office manager was very nice, helpful, and transparent through the process. Made everything super easy and painless.

Recommended: Yes

Very easy to reserve a storage...

Very easy to reserve a storage excellent customer service over the phone and in person affordable prices awesome promo special that we got

Recommended: Yes

I will have to say that my experience...

I will have to say that my experience was top of the line! I was really stressed that my home closing was push, I didn't have a reservation and Roberta took her time with me every step of the way! I really appreciate it!

Recommended: Yes

Quick and fast

Quick and fast. They have diffferent size to chose from. Staff are nice and they know their stuff

Recommended: Yes

Nice clean HUGE facility

Nice clean HUGE facility. Great rates and super staff!

Recommended: Yes

The facility is clean and spacious

The facility is clean and spacious. The carts that are provided are great! The staff is friendly, quick and professional. I will recommend it!

Recommended: Yes

Great Service

Always treated like a VIP over the years I have needed storage. Cost is very fair.

Recommended: Yes