Lisa
Jan 31, 2025
Excellent Service
I was taken care of and literally walked through the easy process of setting up my account in a timely manner.
Recommended: Yes
Malicha Lindsey
Jun 23, 2024
Great customer service.
The women were very helpful and polite.
Recommended: Yes
DebrA Hamidian
May 12, 2024
Everything was nice
Perfect size. Hard to find one that large 13 by 35.
Recommended: Yes
Giovani Umana
May 08, 2024
Clean and friendly place
Clean and friendly place. Staff was friendly and helpful. Fans worked inside where my unit is. Looks secure.
Recommended: Yes
Giovani Umana
May 06, 2024
Good place with great location
Great location, customer service, and clean. Fans inside all work
Recommended: Yes
Candace Stanley
Nov 05, 2023
Moving homes
I went online and completed the application. I paid for the first month. It was very simple. Anyone should be able to do it. I had put my lock on but did not have the locking plate. The staff called me as soon as they noticed it and I was able to get there and secure my unit. Very professional.
Recommended: Yes
Clara Garza
Mar 08, 2023
Fast and easy
Shirley made it easy to sign up for the storage unit, she was very patient showed us the unit, explained all the details of the lease.
Recommended: Yes
Deborah Dedrick
Feb 15, 2021
Contactless move in
I had a remote, contactless move in with no problems. Thank you
Recommended: Yes
Michael
Mar 02, 2020
Cool place
Great customer service and quick service I was in and out
Recommended: Yes
Gladys Peeples
Sep 21, 2019
The staff member who assisted my mom...
The staff member who assisted my mom and I went above and beyond to make the whole process pleasant. She was very courteous and professional.
Recommended: Yes
John Blackwell
Sep 11, 2019
Highly Recommended
Great friendly staff! Easy to get my account set up and the monthly rate to store my RV is very reasonable. Highly recommended!
Recommended: Yes
Shawn Davison
May 02, 2019
Office staff was very knowledgeable
Office staff was very knowledgeable, and able to answer all my questions. That's very important to me. Didn't like buying a lock that I most likely won't need again, but I understand the security aspect of it. But I think it should be a choice.
Recommended: Yes
Emily
Jan 07, 2019
Exceeded expectations
Customer service at this facility was great!
Recommended: Yes
Ricardo Trevino
Sep 04, 2018
My visit to public storage this weekend...Outstanding
My visit to public storage this weekend was a success. I want to commend Ms. Alexis for going the extra mile and helping us get a storage space in a timely manner. I had just arrived in from Dallas, Texaswas looking for storage space, with very limited time, this was the second place I had visited since my arrival. Ms. Alexis contributed to me choosing this location. She explained the ends and outs, she even covered the temporary cons with the construction currently in place. She made me feel comfortable in making a decision. I knew my assets would be in good hands. So thanks to her I left early without doubts. I am very pleased and will recommend with positive ratings all around.
Recommended: Yes
Sandra P
Jul 11, 2018
My family always use public storage...
My family always use public storage because the staff is always so professional & pleasant. They have ability to answer all questions. I just wished your hours were different and the location offered rental trucks.
Recommended: Yes
Sarah
Jun 02, 2018
Clean office
Clean office, clean vehicles, and very helpful staff.
Recommended: Yes
Katelyn This
Apr 04, 2018
Very helpful staff
Very helpful staff, easy to get space and in timely manner. Have had no issues.
Recommended: Yes
CJ Miller
Jun 21, 2017
Amazing !!! Katina helped me out a lot and was there to give me full details on any questions I had. I would definitely recommend this storage facility to any of my family and friends! Thanks again Katina for the AWESOME CUSTOMER SERVICE.
Recommended: Yes
Nicole Dukes
Jun 20, 2017
I had a horrible experience at another Public Storage location and decided to choose this location. When I arrived Mary was AMAZING!!! Mary was very personable and took a geniune interest as to what previous bad experience I had at the last location and did everything in her power to make my transition to her location easy and pleasant.
Recommended: Yes
Ashley M.
Jun 10, 2017
I love this location!!!! Katina provided great customer service she was very friendly and professional and she didnt hesitate to help my family and the facility was VERY CLEAN I definitely recommend this location.
Recommended: Yes
Monique Thompson
Jun 10, 2017
I had a wonderful experience at this public storage and felt I should take a moment to acknowledge Katina at this location for going above and beyond for my family. We simply asked and she delivered!! Outstanding customer service Katina!
If you want to be treated with care..this is the location for you. Katina will make sure your needs are her priority.
Recommended: Yes
Joshua Travis
Mar 31, 2017
I loved ever bit of the customer service... Ms Katina was very nice and helped me in every aspect that she can. I didn't have any problems with the storage at all, they made sure that the property was locked at a certain time and I was thanksful for that because I never used a storage before... I will come back to them and refer them to anyone looking for great customer service ....
Recommended: Yes
Gary Diaz
Nov 16, 2014
Excellent customer service
Walked in , not knowing anything about storage options . Ieshia provided me with all the info I needed . Great customer service helps build great relationships with customers and business owners . Thanks Ieshia and public storage .
Recommended: Yes
La Tecia Parrish
Nov 16, 2014
Great experience
Only needed the storage a short time but was still treated as a valued customer. The hours of access are convenient.
Recommended: Yes
Steven Mordaunt
Jun 03, 2014
Your associate named Jennifer helped me find the perfect unit and really made the whole process so easy.
If you need help finding a storage unit please contact the facility at 290 near west road. If you lucky you will connect with Jennifer and she will give you the best advise on how to pick a unit or best location for your RV.
Recommended: Yes
Edwin Miller
Apr 09, 2014
Richard is a great representative and pleasant to deal with quick, along with a clean property, i am very pleased!
Good property and good service from your team!
Recommended: Yes
