Kayla
Jul 02, 2024
Time limits
The gate was difficult to open and there are limited hours where you can access your items.
Recommended: Yes
Kayla Rowan
Jun 30, 2024
Strict
I have to be out by 6pm and I was but I still got a warning email that I was late leaving..
Recommended: Yes
噥物
Sep 11, 2023
Very sizable
Super clean and easy to move in.
Recommended: Yes
Rosie Zuniga
Jan 14, 2021
Was not told about the insurance part...
Was not told about the insurance part had to spend more than expected.
Recommended: Yes
Christina
Apr 20, 2020
Great facility and customer service
The facility was well set up and James provided excellent customer service, even during COVID-19. He even helped jump start our car when the battery died. The only small issue was the hidden insurance requirement. We were required to buy insurance from the facility because we didnﾃ｢竄ｬ邃｢t know it would be required, despite asking about any and all costs on the phone ahead of time.
Recommended: Yes
Jhonny Chenier
Sep 11, 2019
Great help
Easy explained process and good people at the front desk
Recommended: Yes
Dana Miller
Jun 24, 2019
It is very close and convenient
It is very close and convenient
Recommended: Yes
Jeffrey Holy
Mar 26, 2019
Very good customer service
Very good customer service, facilities good. Do not like constant price increases after renting unit but get it from commercial perspective.
Recommended: Yes
Mary Valdez
Dec 20, 2018
Need alot of help smells bad rat poop...
Need alot of help smells bad rat poop restroom no towel papers water fountain dont work walls have food stains ketchup. Stairs black with dirt .its controller air ota hot today don't feel ac on elevators didint work 3 weeks my parents are old and need elevators to access. Thier stuff anytime. My dad unhappy with expierance
Recommended: No
Sebastian Gomez
Sep 11, 2018
I will definitely recommend this place.
I will definitely recommend this place.
Recommended: Yes
Nh42
Aug 13, 2018
Easy
Easy. Move in
Recommended: Yes
Terence Rawls
Aug 15, 2017
The staff was awesome !
The staff was great ! The prices are fantastic ! Some places don't have elevators ! My brother used PS twice , once for two years ! So it must've been ok for him to stay that long !
Recommended: Yes
EE
Aug 01, 2017
This Public Storage is well managed and ...
This Public Storage is well managed and well maintained. I think the company should put everything up front like; you have to have insurance and you have to bye OUR locks and what the prices are of those locks that you have to bye from them.
Recommended: Yes
Jeremy Gomez
Jun 07, 2017
Kara, Mariana & Megan were super fantastic! They helped me with getting a storage unit super fast and the facility is super clean and also it's climate control. These ladies helped me pick out merchandise that i needed for my belongings to keep my stuff safe. Kara, Mariana & Megan you ladies did an AMAZING job! I will definitely tell people about your facility and your amazing customer service. Thank you ladies for taking the time to help me out!
Recommended: Yes
Roy Harris
Jun 05, 2017
Mariana and Arlene was tremendous and outstanding for their customer service. Makes me want to tell other people about this location. I definitely recommend this facility to others in need of looking for a place to store their belongings. Thank you ladies for the help and the merchandise you provided for me!
Recommended: Yes
Lorenzo Hensley
May 24, 2017
Mariana, Megan, are amazing. When I needed a storage a storage unit they helped me a lot. They have great customer service skills and very professional. I definitely recommend this public storage to anyone who needs a storage unit. Thank you ladies!
Recommended: Yes
debra mulcahy
May 16, 2017
I needed storage for art work and furnishings during remodel. Climate control was a must.
Staff are very friendly and explain contract clearly.
The storage area has an easy access from I-45 S.
Recommended: Yes
Amalia Pargas
Mar 22, 2017
My husband and I were looking for a storage unit to put our items in while looking for a new home. Came across Public Storage and was helped my Mariana and Megan. Both women were very helpful in finding the perfect size for our belongings. Definitely will recommend this place to family and friends!
Recommended: Yes
Victoria Russell
Feb 28, 2017
Great service
Great service, easy helpful.
Recommended: Yes
Ana Cortez
Nov 09, 2016
Excellent
Love the time we can go in and out
Recommended: Yes
Mayra Padron
Nov 08, 2016
Good experience
Everything went smoother than I thought thank the manager for helping me..
Recommended: Yes
Yvette Elder
Sep 20, 2016
Excellent customer service Megan rocks?
Megan was super she went over the contract answered my questions and was super friendly.
Recommended: Yes
Cora Vandergraph
Sep 07, 2016
satisfaction
I was looking for a storage unit for my son who is moving from Illinois. I called and the gentleman was very nice. I ended up not only getting storage units for him but also for myself. The rates for very good and when I went in with another one of my sons, the lady inside was very nice and helpful. I am one satisfied customer.
Recommended: Yes
Carla Galvan
Jul 26, 2016
Great Place.
It's a good facility and their staff is very helpful.
Recommended: Yes
Juanita Magallon
Jul 07, 2016
five stars
nice repesentatives
Recommended: Yes
Gustavo Figueroa
Jun 15, 2016
great place
Mariana the Manager that helped me to make my decision to use this facility was very helpful and friendly, I like the location and how clean it is too
Recommended: Yes
Rodolfo Garza
Mar 23, 2016
It was great service and awesome professionalism.
It was great and awesome getting a unit from them they helped me with prices and info perfect and was a great help will be going back.
Recommended: Yes
Nancy Buziuk
Nov 25, 2015
Two units I looked at.
Well the people who work there are nice and helpful but the units shown maybe have a nice problem ,dropping all over and looks like unit may have had a water leak in unit and broken light bulb also roof area looked like it had been eaten away or torn not sure. When I asked the girl if this would be or could be fixed she said not sure however the manager said it would be done.
Recommended: Yes
Maria Garcia
Mar 05, 2014
Fantastic Customer Service in a Box
Thank you for the great storage facility. It is always clean, free of pests and the customer service is fantastic. I have found this to be true in both cities that i have stored my belongings and furniture. I would especially like to give high commendations is to a young lady named Nancy, at the Plano facility, who was instrumental when I first moved to my present location. Her high regard to great customer service was the reason I trusted Public Storage for keeping my furniture and personal belongs.
Recommended: Yes
Marvin Knighton Jr
Mar 02, 2014
There when I needed it.
I needed space quickly. They met my needs and more as those needs increased. I have been happy with the facilities and the service.
Recommended: Yes
