Serge Pamphile
May 24, 2026
Dirty and filthy property.
This is the worst property ever! This is not about personal feelings, but the property was in terrible condition and had a lot of trash everywhere. It seems like a very old takeover, but as a loyal customer, I suggest visiting newer properties; some are outdated and neglected. I tried to move today, and as soon as I entered and notified the manager that the unit was too small and they didn't have a larger unit, instead of offering a full refund by reversing the transaction, she intentionally vacated the unit to keep her rental quotas high and retain the funds. I had to call corporate to get a refund, and they kindly apologized for her failure, so I do not recommend this property at all.
Recommended: No
Cinco
Jun 30, 2025
Cheap storage; difficult access
The single point of ingress and egress is challenging, and the aisles (lanes?) between the storage buildings is very narrow. However, the pricing is why you're here. It's one of the greater deals in Houston if you're OK with a few inconveniences.
Recommended: Yes
慎整
Apr 29, 2025
Great Customer Service
The facility is older and the single point of ingress/egress can be challenging, but the staff is great and attentive, which is so important these days.
Recommended: Yes
Carolyn Jones
Nov 29, 2018
need longer access hours
need longer access hours
Recommended: Yes
Andrew Adeogun
Nov 27, 2018
Nice staff,clean place
Nice staff,clean place
Recommended: Yes
Brenda Corrigan
Nov 19, 2018
The property manager was very nice and...
The property manager was very nice and made our transaction smooth.
Recommended: Yes
Aracely Gonzalez
Sep 21, 2018
excellent!!!!!
excellent!!!!!
Recommended: Yes
Bill Thomas
May 14, 2018
Great rates and service
Great rates and service
Recommended: Yes
Henry Miller
Apr 24, 2018
I thank them for all the information.
I thank them for all the information.
Recommended: Yes
Robert James
Feb 16, 2018
It did a great job.
It did a great job.
Recommended: Yes
Ernesto Zamora
Jul 24, 2017
I have never used a storage facility.
I have never used a storage facility before. But for this being my first time you have made it easy access and availability. I would definitely recommend this facility and company of storage units to anyone that is looking for one.
Recommended: Yes
Tom Green
Jun 05, 2017
If you do not pay they will sell it fa' yo' stay. Nice crew that works here plus it's clean...
Recommended: Yes
jessika lee
May 20, 2017
Jessica and DeLisa were great in helping me secure the unit I needed at the price I was looking for!!
Recommended: Yes
Barbara Parker
May 15, 2017
LeAndrea was a great person. Very helpful and friendly. I looked around at different storages places and came back bc of her.
Recommended: Yes
jesus becerril
Apr 02, 2017
Thank you Lisa and Leandra you helped me so much definitely will do bussiness there awesome personal service
Recommended: Yes
Rodney Young
Mar 08, 2017
Pretty good
The service itself was pretty good its just that i was expecting to only pay $25 for the 1st month like my reservation said but I ended up having to pay $44 forced to get the insurance and I had to use there lock none of that was ever mentioned to me until after everything was moved in.
Recommended: Yes
Samschoice2015
Dec 15, 2016
Samschoice16
From the initial online selection of this storage facility to the day I arrived in Houston and met the staff members and experienced their great customer service, I have been pleased. Thanks for the pleasant welcome;-)
Recommended: Yes
Sherry
Aug 07, 2016
excellent service
personal was very helpful and got the the right space i needed for my things. convient and close to home and cost was reasonable.
Recommended: Yes
Sheree Mantanona
Jul 27, 2016
Frustrated with lack of information
We had to wait until the office opened at 930 because we couldn't get into to the climate controlled unit because we weren't given the door code. I wa sunset because we were there since 6:00 when the gate opened and we were too far to just leave so we sat and waited. Very frustrating and unprofessional to not at least have a number we could call after hours. Just horrible!
Recommended: Yes
Carletta Pounds
Mar 08, 2016
great
They were able to fulfill all of my needs and when there seemed to be reservation on my behalf they reassured me everything was fine and gave me an alternative
Recommended: Yes
Emelda Gatson
Oct 02, 2015
My Review
I picked public storage based on location and price. Easy access and the open times are good. The elevators were awesome with moving all the furniture.
Recommended: Yes
Bernadette Brown
Aug 18, 2015
Kind reception, easy move.
Kind reception, easy move.
Recommended: Yes
Jennifer Lee
Dec 16, 2014
Storage
Anastasia was friendly and helpful.
Recommended: Yes
Christine Luecke
Mar 03, 2014
This is the best place to put your stuff!!
Hey, if you need a place to keep your stuff while you are moving or in transient, this is the place to go. People are very kind and helpful. That's what I like most. I know they will watch and let me know if anything is wrong with my storage. Thank you PS!! You're the BEST!
Recommended: Yes
