Diane Crow
Mar 30, 2025
Better and Better!
The manager was very helpful, answered all of my questions and then some. Seems to like the 'personal touch' in communication, rather than the more common approach today, with technology. I love computers, but some things are best said in the spoken word. It is immaculate here, compared to other storage that I have seen. I love the locks here, they seem safer than what I last used which was not safe, had my storage broken into several times! The thieves even changed my lock! I feel this Storage is much safer.
Recommended: Yes
J Abramson
Jul 27, 2023
short term rental between college leases .
Great service and easy process! Very accommodating!
Recommended: Yes
Steve H
Apr 24, 2022
Very easy sign up and move in. Fair price.
I downsized storage space and moved from another self-storage company to get a much better rate. William, the store manager, was very helpful and efficient. Moving stuff is never fun but the experience was as smooth as it could be.
Recommended: Yes
Corina
Apr 12, 2022
Customer service was out of this world
The gentleman that helped me was very quick and efficient with getting me a storage unit that day. I wasnﾃ｢竄ｬ邃｢t feeling well and he made the process easy to understand, I appreciate him taking the time to help me understand a few things and I appreciated him getting me in and out quickly.
Recommended: Yes
Si Ce
Apr 08, 2022
Cost effective, pretty third floor view, organized, bathroom needs help
The storage place is nice & the staff is welcoming & informative. The third floor bathroom is neglected & thereﾃ｢竄ｬ邃｢s been times when Iﾃ｢竄ｬ邃｢ve been stuck with no toilet paper. & no napkins.
Recommended: Yes
Courtney
Mar 31, 2022
Definitely Recommend!
Great, secure facility to store your items. The staff is friendly, and super helpful. I feel confident with my items staying at this place for a month.
Recommended: Yes
CHARLENE
Jan 12, 2022
very satified
i was so satisfied with this new facility very close very clean store attendant very nice and satisfied my request to put me near the entrance because of my age and arthritis transporting to storage was a smooth process.
Recommended: Yes
Nita
Dec 23, 2021
Excellent!!
Customer service is excellent and the facility very clean and well maintained. Highly recommend this storage facility.
Recommended: Yes
Gloria Castro
Nov 28, 2021
Easy access
Clean and the person who helped me was nice and helpful.
Recommended: Yes
Marcus
Oct 31, 2021
Great storage unit
Very clean place. And Bill the manager was very helpful
Recommended: Yes
Antoinette
Sep 23, 2021
Great Service
Bill was very friendly and helpful. He provided exceptional customer services.
Now days itﾃ｢竄ｬ邃｢s hard to find true genuine people in customer
Service. Bill was everything a manager/supervisor
Should be. The facility is very clean and organized. I was in and out within 30 mins.
I highly recommend this storage facility to those close by. Good priced storage units you canﾃ｢竄ｬ邃｢t beat.
Recommended: Yes
Anonymous
Sep 05, 2021
Very helpful but expensive
Clean, easy access facility but pricing was a little steep for a 5×10 unit.
Recommended: Yes
Michael Williams
Jul 20, 2021
Good customer service, clean and accessible facility.
Excellent customer service, straightforward and not confusing process, facility is clean, easy to navigate, plenty of carts and things to help move, good units.
Recommended: Yes
Vianey
May 19, 2021
The customer service is awesome.
Bill Barrera was awesome and very helpful. He made the move-in process smooth and easy for us.
Recommended: Yes
Jason McGinnis
Dec 12, 2020
Brand New, clean, hardly anyone there
This is one of the newer storage facilities in the Austin area and one of the few that are 24 hour access. Centrally located and close to all night eateries. Don't be fooled by the basement label on a lot of the units, the way the doors are and the fact the storage was Bill on a hill makes the basement actually the first floor
Recommended: Yes
