Sebika Mazumdar
Feb 23, 2025
Highly recommend this facility.
This storage facility has the best customer service I have experienced in a long time. Donnell is incredibly helpful and made sure I was all set with my rental, access, and anything I needed. Caitlyn was also very helpful when establishing my rental. The facility itself is clean, and has perfect access and parking. Highly recommend!
Recommended: Yes
Maria
Apr 05, 2024
This is a great place. I was really pleased with my experience.
Every person I interacted with was pleasant and professional. The place was very clean. The lighting and log in made me feel very safe.
Recommended: Yes
Adam
Mar 07, 2024
Easy access, Friendly staff, large units
Units were larger than expected and halls were easy to navigate. They had plenty of carts to help move and the place is very secure
Recommended: Yes
Elijah
Dec 17, 2023
Efficient
Entering the facility was easy with the provided access code, and after speaking with an employee regarding payment and applied insurance to monthly payments, the rest of the visit was a breeze. Our space was more than adequate for my things and we successfully got in and got out with what we needed.
Recommended: Yes
James Featherson
Apr 06, 2023
Great place. Clean
Great facility. We will gladly rent summer 2023
Recommended: Yes
James F
Mar 04, 2023
Will definitely use again.
Great location. Very convenient to TSU. Also be reserving for Summer Break
Recommended: Yes
Andrea Taylor
Feb 12, 2023
Propert Manager Very Helpful
I just started using this facility and I must say that the customer service here is amazing. The property manager, John has been very helpful in terms of helping me locate my unit and showing me how to properly lock my unit. He even took his time to fully break down what the renter's insurance covers and how to turn on autopay in the public storage app. His patience and kindness is really appreciated.
Recommended: Yes
Thomas Bain
Nov 21, 2022
Easy!!
Very easy registration process, and moving instructions made it very easy. Definitely recommend!
Recommended: Yes
Carolyn Holmes
Oct 03, 2022
Great experience! Fast, clean, professional
John provided terrific service and was very welcoming. He was patient, clearly explained each step and made sure we had all that we needed. Very happy and impressed with the building and all the security measures.
Recommended: Yes
Mia
Apr 30, 2022
Great experience
We reserved and paid for the unit online and arrived and moved in without any issues. The office wasnﾃ｢竄ｬ邃｢t open but I received all codes via online. Great experience. I would recommend highly.
Recommended: Yes
Michelle M.
Apr 10, 2022
My overall experience met my expectations.
I had a wonderful initial experience at this facility. I found Amelia to be helpful, professional and friendly. I also found the manager ( I believe her name is Monica) to also to helpful.
The facility is clean, quiet and easily accessible. There is a covered garage/overhang so that unless parking spaces are not available, I don't have to worry about moving my things in and out of storage when the weather is inclement. There is additional parking (with designated spaces) to the side of the building.
Recommended: Yes
Judd
Apr 04, 2022
Great manager
Monica is the best!!! She went above and beyond to help me get moved in quickly and painlessly. Thanks so much and I appreciate y'all 🙂
Recommended: Yes
Robert Hartsell
Mar 17, 2022
Spectacular experience all around
Nice price, nice place, nice people. NICE!
Recommended: Yes
Eric
Feb 21, 2022
Here we go
Nice new facility. 5th floor bathroom locked? Great office staff. Human waste in parking area.
Recommended: Yes
Trisha Holben
Nov 28, 2021
Great facility poor location
Awesome staff quick check in and reservation was exactly what we needed
Recommended: Yes
Tiffany Driver
Nov 18, 2021
Very Professional
Everyone at this location was very nice, attentive, and helpful with my move in process
Recommended: Yes
emily
Jul 17, 2021
Great place, awesome friendly staff, flat bed dollies are awesome.
Great place, awesome friendly staff, flat bed dollies are awesome. Wish it were open later
Recommended: Yes
Brenna shelly
Jun 09, 2021
Moved in this previous weekend.
No issues with moving in other than getting the gate code the date after my selected move in.
Recommended: Yes
Kyuna Kim
May 12, 2021
Overall worth it
Kinda confusing to find the place because the address doesnﾃ｢竄ｬ邃｢t lead you there if you put it directly into Google maps, but the facility itself is really clean and the staff members are really friendly.
Recommended: Yes
Erin Perez
May 11, 2021
Highly recommend
Online paperwork saved time. Sparkling clean facility. Easy access to storage locker, easy in-and-out of parking garage. Convenient to Vanderbilt U (10 min away).
Recommended: Yes
ET
May 09, 2021
Monica made the experience smooth and painless !
I was able to get everything I needed right at the office. Everyone was friendly and helpful, especially Monica!
Recommended: Yes
Janet R.
Apr 12, 2021
Customer service
Angela and the ladies at the office were very knowledgeable and a great help with the process of renting a unit.
Recommended: Yes
Roger tucker
Apr 12, 2021
Nice.
Nice place to store your stuff
Recommended: Yes
STASIA YATES
Mar 30, 2021
Great customer service made my rental go smoothly
Great job! Easy to rent. Very efficient
Recommended: Yes
CE
Aug 10, 2020
Everything was easy peasy
Everything was easy peasy.
We got worried when our reservation got canceled by the system, and we weren't able to get the unit we were shown when we made the reservation. On the day of though, they still had availability and the girl behind the counter was kind and very helpful making sure we got the initial reservation price we had made and got us a unit just a little further than the one we had wanted. Good customer service!
Recommended: Yes
Brian Watkins
Jul 22, 2020
Great job
Great job, and the staff was very helpful. Larry answered every question and helped me find a second unit a couple days later!
Recommended: Yes
Dez
Jun 13, 2020
Wonderful Customer Service!
The customer service absolutely impeccable here. Not only are the workers friendly & nice, but they're funny!! This location has such great units at phenomenal prices here that I actually drive 20 minutes just to store my things here. You can't beat their rates or their effortless signup process!! They got me signed up for auto pay, my online account created, and my account set up and the only thing I had to do was hit a couple Accept buttons and sign once or twice on the iPad! It was 100% effortless!! Not to mention, it's locked down like Fort Knox in there, so you can rest assured that your things are SAFE. This location in Nashville, TN on 5th Ave is AMAZING!!!! Brandi and Larry are the greatest ever!!! I highly recommend this location!!!
Recommended: Yes
Kaylyn
Jun 10, 2020
Great deal!
Great prices, customer service, and clean, secure space! Would definitely reccomend to others!
Recommended: Yes
Sam
May 19, 2020
Locked out because of a crime scene
There was a crime scene inside of the facility so they decided to close all week. I completely understand closing for a day because of it but until further notice? Not cool. I had all my stuff on a trailer when this happened and I thought I would get help from the manager but instead we were told that nothing would be done about it and I wouldn't be able to access the facility until further notice. I had to go to a different company to put the rest of my storage away so now I have two units in two different places.
Recommended: No
Luke
May 17, 2020
Easy and fast. Staff was nice.
Great storage area and the process of reserving a space was fast and easy.
Recommended: Yes
Georgia
May 12, 2020
Great people and great place to store my belongings!
The employees were so helpful and kind! Made my day!
Recommended: Yes
William
May 10, 2020
Great Site
Great site. Happy to have found it
Recommended: Yes
William
May 09, 2020
Great place, very organized and clean
New, organized and clean. Everything looks good
Recommended: Yes
Erica R
May 04, 2020
Staff is friendly
Staff is friendly, facility is clean however when you already have a unit the additional admin fee seems unfair.
Recommended: Yes
Toya
May 04, 2020
Very glad we found you
Place is nice easy to get storage
Recommended: Yes
Kennedy
Apr 29, 2020
So helpful!
I had to move out of my apartment fairly quick and Larry in the front office made it so easy to rent this unit! I was in and out of the office in less than half an hour and was very pleased with how clean the unit was and how easy it was to access it. Thank you so much! Great service!
Recommended: Yes
Anonymous
Apr 28, 2020
Clean, quiet, easy
I had a pretty seamless experience with PublicStorage. Would recommend!
Recommended: Yes
Kaitlyn
Apr 27, 2020
Great
Great place, clean, easy to use.
Recommended: Yes
Monica
Apr 25, 2020
Great
I would use this storage unit facility again
Recommended: Yes
Kyanna L
Apr 21, 2020
Overall good experience, would recommend.
Friendly people, clean facility!
Recommended: Yes
Lynette
Apr 20, 2020
La Schell was awesome!
Doing the Administrative process was a breeze. The representative who assisted me La Schell. Was definitely knowledge and made the process easy.
Recommended: Yes
Susan
Apr 12, 2020
Dirty
Place was dirty with mouse droppings. Customer service was semi rude
Recommended: No
KATHLEEN
Apr 01, 2020
Friendly and clean
Great place, clean, friendly staff. Good security.
Recommended: Yes
Mark
Mar 27, 2020
All good
All good with check-in and facility
Recommended: Yes
Mark
Mar 26, 2020
All good. Easy process.
Very happy with the check in process and facility.
Recommended: Yes
Anita Harris
Mar 07, 2020
Very courtesy people, good place, high rates
Very courtesy people, and caring, prices are a bit steep.
Recommended: Yes
Alagra
Mar 02, 2020
Nice facility but very cold inside.
Nice place. Believe the price could be lowered. Facility was very cold inside.
Recommended: Yes
Clarence Smith
Feb 04, 2020
Had problem with access code but Lilly...
Had problem with access code but Lilly fixed it right away. This is a good place to storage. I wii recommend them to my family or friends. You guy doing a great job, keep up the good work.
Recommended: Yes
Natalie
Feb 01, 2020
Great
So easy and clean. I would recommend
Recommended: Yes
Patrick
Jan 13, 2020
Super helpful (& friendly) staff! Clean facility. Overall great experience.
Super helpful (& friendly) staff! Clean facility. Overall great experience.
Recommended: Yes
Amanda
Dec 30, 2019
Clean. Good Customer Service. Good Pricing.
Great storage place so far. Front desk lady was very friendly, and the storage unit is nice & clean!
Recommended: Yes
Jeffrey Hill
Dec 16, 2019
Excellent
Excellent, very impressed.
Recommended: Yes
Stacey Hafen
Dec 04, 2019
Outstanding facility and customer...
Outstanding facility and customer service.
Recommended: Yes
JL
Aug 28, 2019
All-star Employees Rock This Storage Facility
All-star employees. Fallon assisted in getting me squared-away. Professional & polite. Great facility. Clean. Organized. Great start!
Recommended: Yes
Milton White
Aug 26, 2019
Excellent experience so far!
Excellent experience so far!
Recommended: Yes
Doug Murphy
Aug 19, 2019
Daryl who took care of me at the...
Daryl who took care of me at the facility did a tremendous job and I will recommend to others.
Recommended: Yes
Christopher Lovett
Aug 06, 2019
So I get here at the storage unit to...
So I get here at the storage unit to unload and there are absolutely no carts to be found anywhere, apparently they are stuck on the elevator somewhere. Do you know how inconvenient this is? What a joke!
Recommended: No
Sandy Tillman
Jul 15, 2019
Excellent service
Excellent service, friendly people
Recommended: Yes
Kelby
Jul 05, 2019
Excellent!
Lily was great to work with! She showed me around a couple different sizes and was extremely helpful and friendly. Would recommend 1000%
Recommended: Yes
Helen Burris
May 07, 2019
Great customer service
Great customer service
Recommended: Yes
Renee Hughes
May 04, 2019
The entire process from the initial...Great customer service
The entire process from the initial telephone inquiry, reservation and follow up was truly a great experience. The customer service exceeded expectations.
Recommended: Yes
Christina Forte
Apr 19, 2019
Beautiful new storage spaces
Beautiful new storage spaces! The ac works great and the facility is very clean. Staff was all super helpful and the free carts made it very easy to move in. The location is excellent and price was more than reasonable. I would definitely recommend it!
Recommended: Yes
Grace Falcone
Apr 17, 2019
It was really hard to find where the...
It was really hard to find where the rental office was and where to park. Everything else was fine.
Recommended: Yes
呉匠
Jun 28, 2016
Perfect
From the timing to the location to Miss Linda I could not have found a better place to place my belongings after a long move across country. It was another welcome to Nashville that was most appreciated
Recommended: Yes
