STORExpress Etna

Most pleasant people

I went in only to inquire and inspect the premises and left half an hour later all signed up in large part because of Jenn. The premises is well kept and very secured. Jenn put a ribbon on top of everything by simply being the nicest and most pleasant person you can ever meet.

Recommended: Yes

Impeccably clean facility!

Great customer service! Building is huge with tons of lockers. Good location for storage downtown Pittsburgh, nearby communities.

Recommended: Yes

Excellent Experience!

Sarah was very helpful and pleasant to work with. The move in experience was easy and hassle-free. Iﾃ｢竄ｬ邃｢ve rented space from this business several times over the years, and itﾃ｢竄ｬ邃｢s always a positive experience.

Recommended: Yes

Very nice facility, with great support staff

I rented a unit here to store some things during a home renovation. It was really easy to reserve the unit online. Almost immediately I was contacted by the facility to finalize details. The facility was very clean, well maintained, and very secure. The staff was extremely friendly, and professional and do an excellent job. I also like that they have a truck that you can use, free of charge, to move into the unit.

Recommended: Yes

been with them 10 yrs, no complaints

I have found this facility to be dependable, understanding in times of distress and helpful when personal issues have created problems. It is kept clean, secure and the staff are general most pleasant. a little pricey,but worth it. Even has clean bathroom facilities, I like that !!

Recommended: Yes

Everyone is very nice and helpful

Everyone is very nice and helpful Very polite. Just wish they would raise the rent especially being a tenant for 6 years Thank you

Recommended: Yes

Employees ae always helpful

the space is fine, easily accessible, and the employees are always helpful

Recommended: Yes

Excellent

Good place friendly staff clean clothes to wear I need it

Recommended: Yes

Simple Billing

Billing is automatic and smooth which accounts for the good review.

Recommended: Yes

Great people. Value

Iﾃ｢竄ｬ邃｢ve been with storeexpress for years. I use it for my business. The owner and all of the staff are helpful, professional, friendly and accommodating. Iﾃ｢竄ｬ邃｢ve moved my office further out yet, because of their facilities and customer service, the extra drive time is worth it.

Recommended: Yes

Friendly and Clean Place

I've had a unit there for 5 years. Very friendly and helpful staff, whenever I go in or call in to pay., or have any other questions. It's very easy to access my unit and there are always plenty of carts to use if I need them for removing or adding things. Place always seems clean, even the restrooms. Can't say enough good about this place and the employees. Very happy tenant.

Recommended: Yes

I'm sorry I don't know what this means?

I really love the storage unit I have at the Etna Store Express. Its so convenient to be able to drive up into the building by my unit. The staff is so nice, friendly, personable, and helpful.

Recommended: Yes

GREAT PLACE

Kayla was amazing. Answered any questions I had. Showed me where my unit was and how to access everything. Very professional! Would definitely reccomend.

Recommended: Yes

Stress free storage

I never had a problem with my unit or access to it. The friendly staff was very helpful with any questions or concerns I had and was always available. I never had any safety issues and felt safe and comfortable any time I was in the building.

Recommended: Yes

I appreciate using this storage facility.

I find the staff to be very efficient and helpful. The units are kept clean and are very accessible. This location is also convenient for me.

Recommended: Yes

Good accommodation

Friendly service , easy to use facilities . Free rental truck is a big plus

Recommended: Yes

I have had nothing but a wonderful experience with the etna location

I think storexpress in etna is a great operation. I am very pleased with the cleanliness of the facility and the employees are super nice. I have always found them to be professional and veryyyyy helpful. Jen the manager has been extremely nice with me when i had some financial issues and i really appreciated that. I couldn't think of one thing to improve on. Thank you for a great job.

Recommended: Yes

Amazing Staff

I always refer and come back when I need storage, The staff in Etna are great. They answer questions always helpful.

Recommended: Yes

Great service

Great service 2nd time renting here and will not go to any other place love the ladies that work all caring courteous friendly ladies great costumer service

Recommended: Yes

Very clean and great customer service.

I looked into storage as I'm going through a divorce. This was the cleanest place I saw. Their pricing is lower than others plus you have the option for climate control space. Their customer service can not be matched by others. I had no idea what size storage I needed. They offered assistance and the amount of space was right. The building is very secure and user friendly. The staff goes above and beyond. While touring, she knew each person we encountered. Great people, great storage space. Highly recommend.

Recommended: Yes

Very helpful staff. Easy access.

I really appreciate the easy access and also the staff! I always have my questions answered. Store Xpress is well know in the area and didn't disappoint!

Recommended: Yes

Convenient

Cool indoor facility and FREE TRUCK for your move in! Rates also very reasonable

Recommended: Yes

She was a good outstanding know how to take care of the costumers

The Service was wonderful and truck was in good Condition

Recommended: Yes

Awesome service!

The workers were very friendly and helpful! Having the free move in truck was an added bonus.

Recommended: Yes

Great Staff!

Staff is wonderful! Very friendly and helpful!

Recommended: Yes

Jenn is the best!

After setting an appointment online and reserving a unit, I went to check it out. Jenn was awesome. She was a little annoyed that the online system reserved a unit that doesn't exist, but she did everything possible to get me the best unit for my needs. She considered EVERYTHING and gave me a unit right by the elevator so I wouldn't have to go so far to drop off my stuff. The price was more than I expected (Again, because of the online system) but the price is very reasonable and I'm pleased with the entire experience. I don't mind paying a little more than what was on the website, but some people may have in issue with it, so I included that in this review.

Recommended: Yes

Great

Wonderful place and easy to work with

Recommended: Yes

Amazing

This storage space is amazing! They were so helpful and the units are nice

Recommended: Yes

Great Service

Moving our stuff in was a seamless process. Great customer service and was able to use the moving truck no problem.

Recommended: Yes

Great Service

Moving our stuff in was a seamless process. Great customer service and was able to use the moving truck no problem.

Recommended: Yes

Convenient location and great staff.

Truly easy move in with carts and elevator available. Great, friendly staff.

Recommended: Yes

Amazing service and great place!

Great service start to finish, very happy with everything they have done for me! Would recommend to anyone! A++

Recommended: Yes

very convenient

very convenient. easy to access and unload. the inside unloading parking is a huge plus and the dollies help out significantly

Recommended: Yes

convenience

very convenient clean and helpful. the moving truck was a huge perk too

Recommended: Yes

Great place, conveniently located!!

Great place, conveniently located!!

Recommended: Yes

Amazingly, Awesome, bend over backwards staff from front to back!

Best rates in town, pleasant atmosphere, helpful, friendly staff, great people all around, maintenance crew, highly secured with camera's, gates, and codes, its like a little happy community, perfect spot for small business.

Recommended: Yes

easy to access, great set up/layout

The facility is well maintained and well-designed. It is reasonably priced and the staff are knowledgeable, helpful and polite.

Recommended: Yes

everyone is so kind and helpful.

Very clean. Easy to move things in and out of your unit. Location great.

Recommended: Yes

Helpful staff, large, clean storage area.

Good experience. Staff helpful with any concerns.

Recommended: Yes

Everything you need and more

I have been with Jen and the crew in Etna for 4 years now and I will never leave. Not only are they awesome to work with, but the facility is easy to get to and get out of right off 28, has a meeting space, and sells supplies. Efficiency is key as time is money...and at StoreXpress in Etna you definitely get your money's worth. Cameras everywhere so nothing goes unnoticed, and if you spend a lot of time in your unit like me you can save yourself from freezing or melting by getting a temp-controlled unit. Changed my life! Whatever your needs are they will make it work and I can't say enough good things about Jen and her crew.

Recommended: Yes

Handy location to many Pittsburgh areas

Overall would give store express 4-5 stars in all areas. From signing lease to being able to have auto pay each month is all very convenient

Recommended: Yes

Clean and secure

Compared to other rehearsal spaces in the area, this is the cleanest and most secure. Location and parking are fantastic.

Recommended: Yes

Friendly

I've been a customer for 7 years. Staff is very friendly and helpful. I've never had an issue or negative experience.

Recommended: Yes

Overall a very nice facility

We have had a good experience with our unit and the employees at this facility. Good location, secure.

Recommended: Yes

solid groove

quite the amalgam of post-industrial/curved space/global funk audio/visual foment, hysteria and wiseass fun . . . all etna all the time

Recommended: Yes

TOO BIG FOR STORAGE NEEDED

I WISH THAT THEY HAD A SMALLER SPACE FOR STORAGE WHEN I ORIGINALLY SIGNED UP. I WAS TOLD THAT THERE WASN'T ANYTHING OPEN AT THAT TIME,THEN I FOUND OUT THAT THE SMALLER SPACE WASN'T AVAILABLE ANYMORE..I'M PAYING FULL PRICE FOR USING ONLY 1/4 OF THE STORAGE AREA.

Recommended: Yes

Convenient & Friendly

Location is great, service is exceptional and the facility is accessible.

Recommended: Yes

Quick & Easy

Kayla was our customer service rep and she did a great job explaining things. She was also there on "move-in" day. We took advantage of the free truck and had everything in the unit in less than 4 hours.

Recommended: Yes

Car club is very nice.

Staff very friendly and extremely helpful.

Recommended: Yes

Great staff very helpful and accommodating

I use the car storage and really like the facility my car means a great deal to me and I'm very particular where I keep it and this place meets my expectations the office people are great to deal with friendly and I feel comfortable when doing business with them Thank you Jen for understanding my fussy ways.

Recommended: Yes

Descent Service, friendly staff.

Last Month March 2016, they sent out a "Rate Me" review prior to using this third-party software, where instead of BCC-ing everyone to partake on the survey, they CC'ed everyone. exposing their clients' contact information. This was not okay in my book and called the manager immediately. She apologized but no official letter was sent. Except for that I had no prior issues with their service and building.

Recommended: Yes

Great place, great staff but to expenses for a senior on fixed income.

I like the place and the people. The office staff was very friendly. I had a 5x8 with climate control but when I was down sizing I ask for a 5 x5 and was told that it would cost me more for that size. (which did not make sense to me) I am a senior who is on a fixed income and not permitted for medical reason to work even part time so I have to be very careful with the income that I get. I asked two different staff members and got the same answer. I did find another storage place for 1/2 of what I was paying. That is the only reason I left.

Recommended: Yes

Great place

Have had belongs in storage since moving back to the area for 3 years now. Haven't had a single issue or complaint. Staff is incredibly friendly.

Recommended: Yes

Jen and the rest of the crew take EXTREMELY good care of us!

We feel right at home when we rehearse and can't thank them enough for taking fantastic care of our band!

Recommended: Yes

Talk about awesome...

I am more than pleased with my unit at store express Etna. Super clean, awesome staff that goes above and beyond, great location, safe and secure and did I mention clean? I couldn't be happier with my space at store express, Etna. -Peter unit 652

Recommended: Yes

Friendly service

This place has always been good to me, friendly, caring people. They care about your things as much as you do! Keep up the good work and thank you for providing me with a safe, clean environment for my things!

Recommended: Yes

Excellent multi-purpose storage facility

Everything a storage facility should be, and more. Easy access. Well-maintained. Secure. In addition to its multi-functionality as usable work spaces.

Recommended: Yes

Always a pleasure

Thanks for making my experience with you a good one. All the employees are polite and courteous. I would recommend using this facility if you need extra storage

Recommended: Yes

I've been with them for a few months and the entire staff is amazing.

Great! They are always pleasant, and understanding. Never rude, the facility is always clean and inviting.

Recommended: Yes

Very friendly customer service and a safe, secure environment!

STORExpress Etna has been my band's rehearsal space for about a year now and I have absolutely no complaints. I would recommend this place to everybody!

Recommended: Yes

Great Job!

Have been a customer for years and love the facility and the staff!

Recommended: Yes

Awesome place

Great place to store your classic car. Easy to get in and out. Very secure.

Recommended: Yes

Great place & great people, very clean

I have had a storage place here for many years - very secure, cleanliness is stellar, everyone is very helpful, responsible and friendly.

Recommended: Yes

Rockin

We've had a great experience so far, and will continue to throw down every time we're there.

Recommended: Yes

Have spot in car club section - very nice.

Believe my car is stored in a safe and clean environment. However the space between the black top driveway and start of ramp should be paved. Customers tires get dirty and bring dirt into car club area. Spaces are a bit pricey. More thought must be given to making car club area more "car guy" oriented.

Recommended: Yes

Great location

Store Express has held my precious treasures for years. They were the first face of Pittsburgh when I moved here and the same people that operate the facility today which says a lot about a company. They are friendly and like-family always willing to accommodate.

Recommended: Yes

Well-maintained studios for musicians to rent.

These guys check every box for me -- it's a safe building, 24/7 access, climate controlled. The management is very responsive.

Recommended: Yes

Affordable rental space, Can play music at loud volumes 24/7

I have been a tenant at STORExpress for several years now. I really have only positive things to say about the facility. If you need a practice space for your band (or plan to share a space with multiple bands), this is a fine place to choose. Also, if you live in the East End of the city, it is very close (just across the 62nd St. bridge off of Butler St. in Lawrenceville).

Recommended: Yes

No issues, friendly, knowledgeable staff.

Would recommend to any Band to use practice facility.

Recommended: Yes

Highly Recommend!!!

You will not find a better facility! But my primary reason for recommending STORExpress Etna is the incredible customer service they provide! Jen and Kayla could not be more helpful or responsive! They will do everything they can to make sure you are taken care of...and quickly! I couldn't believe how quickly Jen got back to me when I was looking for my first space. When I needed even more space, Kayla really listened to my needs and worked out the most ideal situation for me! The one concern I've had since I've been here was resolved immediately and with genuine care. Getting to use the moving truck at no-cost was a great bonus!!!

Recommended: Yes

Great place clean amd friendly

Great place very clean ...they give you a free truck to move in..no body else does that.....thats a great perk

Recommended: Yes

Great security

Great place to store your car

Recommended: Yes

Great place. One of a kind storage place for vehicles.

Glad I found this storage facility. Only place around like this for indoor car storage. The staff is very friendly and easy to deal with.

Recommended: Yes

Good security and very easy to get in and out.

It has a good location that is easy to get too. Good security and very easy to get in and out quickly.

Recommended: Yes

Easy access, timing for lights needs to be longer

Great service when calling on phone. Price could be cheaper for motorcycle spots.

Recommended: Yes

The Bus found a home!

Its ALL good! Just what I was looking for!

Recommended: Yes

Safe & Secure lot that I would recommend to anybody.

We utilize a couple spots within this safe & secure lot for our company trucks. The lot is easily accessible to many main roads so that our technicians can pick up our trucks and leave their vehicles knowing that they will be safe.

Recommended: Yes

clean, accessable, affordable, great staff

Fantastic find. Only complaint is the lack of light in standard units, I'm always running 100 ft extension with a work light. But that is it, affordable, secure, clean, accessible, great staff, unload within feet of the elevator, available vehicles to move your 'stuff' into storage. What more could a body askjQuery1110021669409768810932_1459389086648 I may be moving soon, which may require I rent a hobby unit for my woodworking. New place has no facility for power tools and saw dust. (lol) well pleased with this treasure of a find.

Recommended: Yes

Have not used the space enough yet to give a valid review.

Have not used the space enough yet to give a valid review.

Recommended: Yes

Easiest storage i've ever had.

The staff is friendly and helpful, the location is easy to get to. The location is well maintained and clean.

Recommended: Yes

Good place to store your stuff!

Been a customer since July 2015 and have had zero problems!

Recommended: Yes

Some of the best customer service I have ever seen

The staff at StorExpress are top-notch. They have gone out of their way to help me with deliveries, and are always warm and friendly when I come by. I have been a customer for more than 8 years now and will not even consider moving to another facility in the area.

Recommended: Yes

Price is right, Clean, No Hassel, Good People and Convenient

Very pleased with the facility and service. Will be back next year.

Recommended: Yes

A secure and protected environment

I appreciated the car storage over this past winter with Store Express. I liked the way there were plenty of electrical service drops and I thought the hanging air mattresses were a great idea to avoid errant door nicks. Access was always easy and automatic billing is a plus. Jen in the main Etna Store is the greatest!

Recommended: Yes

Really good experience.

The customer service was first rate and the facility is very clean.

Recommended: Yes

Very satisfied with my choice of storage facilities.

Overall, I am very pleased with this storage facility. Boxes are delivered to my unit quickly. I have never had any issues in my one year of renting, both with my business storage unit, and personal storage unit.

Recommended: Yes

Friendly Staff

Friendly, Kind and helpful staff here at Etna Storexpress. Thank you for making my move easy and fast!

Recommended: Yes

Easy access, but secure

Kayla set me up, helped with everything we needed. Great customer service!

Recommended: Yes

No worry units. Great customer service and decent pricing.

Big flexible rooms for your storage needs. Many different sizes to choose from. Great people that work there that pay attention to detail. Willingness with you to move due dates if they don't like line up with your pay checks. Would definitely use again if I would need storage units in the future!

Recommended: Yes

Super easy move in!

Staff is excellent and a pleasure to deal with. They have everything available to help with a successful move. Couldn't be happier!

Recommended: Yes

very convenient and clean

might add/buy additional space

Recommended: Yes

Good, clean, cheap.

I stored my things here when I moved to Pittsburgh for about six months and it was painless. Clean, super friendly and helpful staff, easy to access, and affordable.

Recommended: Yes

great people and service from staff.

The units were clean and neat as were the corridors entering units... everyone was helpful and made my needs important and easing...No one likes to move I'm sure but with their kindness and helpful assistance it made the day much better..

Recommended: Yes

Choosing the right unit was easy and paperwork was painless. Everything went about as smoothly as I could have expected.

Recommended: Yes

All went well.

Got most things moved. Ran out of time.

Recommended: Yes

Recommended: Yes

Jenn is the best and her laugh is amazing

Recommended: Yes

Great. Very helpful. Clean storage company. I would recommend anyone to store their items here.

Recommended: Yes

Awesome people you got working for you!

Recommended: Yes

Fantabulous! Honestly, everything has been great! No complaints.

Recommended: Yes

Everything was very easy - painless. Very accomodating staff and clear policies. I would highly recommend the facility.

Recommended: Yes

Jen and biovanni made my move very easy. Their customer service was very friendly And the free truck was a huge help.

Recommended: Yes

Very helpful, very efficient

Recommended: Yes

Excellent service very friendly service

Recommended: Yes

杯潤

Recommended: Yes

Outstanding!

I recently found myself needing to store many of my household good-furniture, clothes, etc. I found that StorExpress had not only the best rates going, but also provided a free truck for moving in. I was pleased to find that the facilities were clean, climate controlled, and safe-Neither my wife nor I had any apprehensions about running by at any time of the day or night. When you add in the outstanding staff (Jen G. and Giovanni in particular), you can't go wrong with StorExpress! I would highly recommend them!!

Recommended: Yes

great people and great service

Manager very helpful and friendly, free truck was invaluable. Will recommend to friends.

Recommended: Yes

Wonderful staff. Great storage facility. The price of the unit is great and moving my belongings into the unit was easy. Very helpful and appreciated customer service!

Recommended: Yes

Everyone was very nice. Got in and out just fine, but paperwork took a while.

Recommended: Yes

GOOD Nice people The free truck was a nice surprise.

Recommended: Yes

Convenient and staff very helpful and easy to work with.

Recommended: Yes

It was great. The man who helped was very nice

Recommended: Yes

Easy to Find, Convenient to Drive to

Place is a big clean secure facility. Friendly staff made for an easy move out of my apartment

Recommended: Yes

Great,clean and well lit

We found the facility easilyaccessable, well lit and a feeling of good security. I'll give you 5 stars.

Recommended: Yes

great people, free truck was invaluable

Super nice people, affordable

Recommended: Yes