Paula Cappabianca
Sep 01, 2025
Excellent service
Very helpful getting us in on short notice notice
Recommended: Yes
Laura Cesario
Feb 13, 2022
Great facility
Easy to reserve, great service and the facility is clean and secure
Recommended: Yes
Alice
Sep 12, 2021
I would definitely recommend.
We are moving from North Carolina. Drove up and everything was ready for us. The lady helping us was great! She was so helpful with the whole process. Smooth transaction from beginning to end. I would definitely recommend.
Recommended: Yes
Harry Wright
Jul 11, 2021
Nice, clean, secure, climate controlled facility.
I like that it is a secure, climate controlled environment that allows almost unlimited access. The hallways are plenty wide enough to navigate through. I only wish they had on site carts for helping to move heavier furniture.
Recommended: Yes
Cindy
Mar 27, 2021
Needed storage for approximately six months.
My husband and I are previous renters. Our experience the first time is why we returned! Excellent staff!
Recommended: Yes
Lauran Woolley
Dec 18, 2020
Amazing Staff!
Larinda is so extremely helpful and kind! She had plenty of options for us when we had to store our entire house while we were in the process of building a new home! The prices are very fair and the facility is beautiful. She even recommended movers to us which we hired. They were also fantastic!
Recommended: Yes
Jennifer L Dunivant
Jun 29, 2020
Clean facility, helpful staff
When I arrived there was a lock on my unit. The manager had given me her cell number just in case there was a problem when I arrived since I was coming from 3 hours away and the office would be closed. She took my call and arrived about 15 minutes later to take care of things. Even though I was inconvenienced, her pleasant attitude and eagerness to make it right was all it took to make it still a good experience.
Recommended: Yes
啊奄
Dec 20, 2019
Easy access, very clean
Very helpful staff, easy to work with. Facility is clean.
Recommended: Yes
Lisa Franklin
Sep 30, 2019
Self storage was very easy and fast to find and apply on line!
The staff at the storage facility was very informative and helpful. They explained everything clearly and were very polite and friendly! They answered all my questions efficiently and gave me a tour of the facility and I was very impressed on how clean and how well the lighting is! Also the climate in the facility was great! Your pricing was much better then other facilities I looked at! I would recommend this facility to my friends! Thank you so much!
Recommended: Yes
Sarah
Jan 20, 2016
Friendly and clean
Very nice, clean facility. Climate controlled. =) I highly recommend it!
Recommended: Yes
Rob
Jan 01, 2016
Great value and nice facility
This storage facility is very clean and secure, yet very accessible and straightforward for those who have access to it. The office staff is pleasant and helpful. I would definitely recommend this storage facility to others.
Recommended: Yes
Darlene Lego
Oct 21, 2014
It was great .... really easy no hasles. really clean easy to get to. and the staff she was great.
Recommended: Yes
Jerry
Aug 30, 2014
This is not our first time using this facility. After seeing other competitors, we're convinced there aren't any better facilities out there,
. The staff and service are simply second to none. Which is exactly why we're repeat customers. There will ALWAYS be someplace less expensive, but not as well ran or serviced.
Recommended: Yes
Melanie
Dec 11, 2013
Austintown storage is excellent, clean, convienient, very secure, safe, and great customer service, the only thing I would recommend is that the lady working there gets some help, she does a great job and is very friendly even though she is extremely busy, phones ringing off the hook, customers coming in for payments and wanting to see the units.
Recommended: Yes
Pamela
Oct 29, 2013
Excellent, to say the least. The lady at the counter was exceptionally friendly and is an asset for your company. She was very professional . I have never seen a facility like this and would recommend it to anyone looking for storage in the area.
Recommended: Yes
Anne
Sep 15, 2013
Couldn't be happier
I have had a storage unit at Austintown Storage for 4 years. I have never had one problem that I can even think of. It's safe, clean and the staff is very accommodating.
Recommended: Yes
bud
Sep 13, 2013
Good value, Clean, Good Location
The one-time complimentary usage of the moving van/truck was a nice feature also. Is available for rental after that.
Recommended: Yes
Carol Tilgner
Sep 12, 2013
A place for our boat
Hard times finding storage for our boat that didn't cost an arm n leg. Luckily we found Lorinda, she is all knowledgeable, great deal, super clean, no worries. Best around.
Recommended: Yes
Ken Himes
Sep 12, 2013
Best storage facility in the area!
The staff (especially Lorinda) make my storage needs a breeze. In a matter of seconds she knew what size unit I needed and had the paperwork completed just as quick. The facility is always clean when I stop by. I recommend this facility to everyone who has storage needs.
Recommended: Yes
Bob Conner
Sep 11, 2013
Nice place to store those important things.
Recommended: Yes
