Jonathan B Shane
Apr 25, 2024
Great customer experience
Was able to do everything online: reservation, payment, instructions about how to access. I even cancelled the insurance that I didnt need. All without human intervention!
Access to unit was easy in, easy out. Right off Sawmill.
Property manager was responsive to a question I had. Got right back to me.
Recommended: Yes
Ted Senecal
Feb 21, 2022
Excellent customer service
Move went very well. Price is very reasonable. Like the app.
Recommended: Yes
Richard zakin
Dec 19, 2020
Perfect service
Very efficient move in with great prices
Recommended: Yes
PJ Corridor
Dec 16, 2020
Great experience
Great experience. Rented a unit for business inventory. Margie at the front desk had me set up and moving in very quickly! Great location, excited to be here.
Recommended: Yes
Todd Rorick
Jun 09, 2020
Good locations...be aware of extra fees
Location was great. Office staff was friendly enough. However being quoted roughly $65 for a space and ending up paying $105 is tad much. But when I'm in a pinch I'll do it. Just be aware.
Recommended: Yes
Sushma Penta
Jan 10, 2020
Easy and fast
I did it for the first time. The manager did it real quick and very easy for me. I store my luggage and access it whenever I want. It has been a great experience for me.
Recommended: Yes
Mindy
Sep 11, 2019
I was so pleased with the...
I was so pleased with the professionalism and ease of the whole process. It made my move much more stress-free knowing everything was being handled in an organized manner.
Recommended: Yes
Haley H.
Jul 30, 2019
It was a great and easy experience!
It was a great and easy experience!
Recommended: Yes
Robert Lowery
Jul 08, 2019
I already set in a full report
I already set in a full report
Recommended: Yes
John Mcclimans
Jun 04, 2019
Lets be real.
Lets be real. Storage places fall onto two categories, sometimes they are there to make your planned events easier, sometimes to make your unplanned events less caiotic. Everyone has a pinch moment from time to time. What I have noticed is that Public Storage is THE goto solution in either circumstance. They are there, ready, able and more than willing to make your unique circumstances easier. Thanks to you for being there.
Recommended: Yes
Yong Cho
Apr 23, 2019
Very Good Neighborhood Storage
Pros - excellent customer service, this makes each visit a pleasure - very easy to reserve the unit and no cancellation penalty - many size options anytime - good security systems - no long term contract required, can terminate anytime Cons - renters cannot use his/her own locks, have to buy 1-4 keys depending on size of storage unit which cost additional $20-$80 is a hidden cost - not sure if there is climate-controlled units Overall it's a very good storage to use, can recommend to anyone.
Recommended: Yes
Nayarith Mesa
Mar 19, 2019
Excellent customer service
Excellent customer service
Recommended: Yes
Eric
Feb 13, 2019
Nikki called and changed my appointment...
Nikki called and changed my appointment so I could get the unit I wanted. She explained everything thoroughly and it my check in was quick.
Recommended: Yes
Travis Tanner
Feb 11, 2019
Staff friendly enough but facility...
Staff friendly enough but facility seems to be on borrowed time. I have 3 large units. Insulation falling from ceiling and I was essentially told to deal with it, "we don't address those types of problems". I can literally see to the exterior through a large crack in the concrete wall at least 1" wide. If not for the convenience of the location, I would certainly store elsewhere.
Recommended: Yes
Scott Baird
Sep 17, 2018
The manager at the Billingsly rd...
The manager at the Billingsly rd Columbus was amazing. We talked about what I needed and she made sure she made one available for me. It's nice to work with someone who cares.
Recommended: Yes
Elaine Lindsay
Sep 11, 2018
The price was better than other places...
The price was better than other places I checked, I got a super promotional rate.The manager, Margie, was nice and helpful, explained how the gate works, due dates and everything I may need to know. The property was clean, the garage was clean. I would recommend to anyone looking for storage.
Recommended: Yes
Lynn Uhrig
Apr 18, 2018
Went in crying came out happy
Was a great experience, fast professional, kind. Great price
Recommended: Yes
Gina Jones
Jan 05, 2018
Everything was great
Everything was great
Recommended: Yes
diane GREENWOOD
Aug 29, 2017
I rented last month, and only needed for 3-4 weeks, I got a great price, and wasn't required to sign a long term lease. I put my stuff in, and came back to get it a few weeks later, and everything was perfect. Super easy access, and the managers Margie S & Margie M was so helpful. I will be back next summer! Thank you!
Recommended: Yes
Beatrice Lantz
May 19, 2017
I stopped in to get a couple boxes and was surprised to see Margie at this location! Ive done business with her in the past and its nice to see a friendly face. Great people and very friendly.
Recommended: Yes
Jayce Ashwill
Feb 17, 2017
Margie was on time, and very helpful. Exactly what you would want from a storage unit. Reasonable rate, and nice that they prorate your payment up to the 1st 5 days of the month when you're ready to move your stuff out if it's needed.
Recommended: Yes
Donna L. Clopton
Dec 03, 2016
Location was ideal for use since I moved from a large city to this area. Since nothing goes as planned, I used PS for a year. During the time I was a customer, they kept me informed as to any changes such as lock change or payment. My use of this storage facility was worry free & management was always accommodating. I would definitely recommend this Public Storage facility to anyone in need of a worry free storage area. The place is clean and no signs of vermin of any sort.
Recommended: Yes
tory Nienkirchen
Nov 29, 2016
This location is ideal for our family. I rented a unit here for my daughter and decided to go with a larger size unit so that we could share the space. We got locked in at a really great rate, the property manager is always friendly and helpful and the unit is especially great because it has a door at both ends allowing us access to our own separate items regardless of how much stuff the other one has put in. It's just off of 270 and Sawmill which is great because we're frequently passing through or nearby the area, making it that much easier to drop off or pick up items while taking care of other daily business. 5 stars ??
Recommended: Yes
Jeanne Huba
Sep 29, 2015
Public Storage in Dublin is the Best!
Lisa is one smart general manager at the Dublin, Ohio Public Storage. I would highly recommend this facility to anyone who wants basic storage options at reasonable prices.
Recommended: Yes
Daniel McDonald
Jun 03, 2015
Very good service....Facility, not so much
Lisa was very helpful and professional. She did not try to sell me any more than I needed. Through no fault of Lisa's the facility is run down and old. There is insulation falling off the ceiling of the storage unit and the doors do not seal well to the ground. I will have to cover all my belongings with a tarp or something to keep the stuff at least half way clean. I will also have to put something under the door to keep the wind from blowing dirt, rain, and snow into the unit. I really expected the facility to be in better condition.
Recommended: Yes
Joseph Norris
Mar 04, 2015
Fantastic service, great location, and excellent prices!
I needed a storage space nearby that would be easy to access and affordable. I found the Public Storage Inc on 2655 Billingsley Road in Dublin, Ohio which was the perfect location for me. I was able to make my reservation online and received a discounted monthly rate. Everything was very easy and smooth and Lisa was both friendly and professional. Can't say enough good things about my experience and I now have a safe and reliable place to store extra household items. Thank you!
Recommended: Yes
Eric Mcfadden
Jun 03, 2014
My Rent just went up
Just got a notice that my rent is increasing. Not interested in paying more. Looking elsewhere.
Recommended: Yes
