Narendra Chavali
May 21, 2025
The storage area is exactly what we needed
The storage area is clean and the package comes with lock, Insurance
Recommended: Yes
Michael Hawkins
Mar 29, 2025
My experience retrieving my unit.
It was very clean and very easy to find and accessible the staff was friendly as well.
Recommended: Yes
Dora Daniels
Feb 01, 2022
I had NO problems!!!
I had NO problems, everything went well.
Recommended: Yes
Connie
Dec 12, 2021
Very helpful and assist with setup thanks
Office manager was very helpful and nice
Recommended: Yes
Jasmyn Zeigerson
May 16, 2021
Good customer service
Everything went very well but it was more expensive then I was told it would be.
Recommended: Yes
Natasha
Aug 03, 2019
Clean and staff was pretty friendly
Everything looked pretty clean staff was friendly
Recommended: Yes
Russ
Jul 02, 2019
Helpful, friendly, and the price is reasonable.
My girlfriend and I are just looking for a quick place to store her belongings before the apartment is ready. The management and staff are very friendly, understanding, and were very helpful. She showed general interest in our questions, and answered them to the best of her ability. It is not temperature controlled however, but for the price of the unit, it was very reasonable. What we liked the most, is that there are no contract or commitment like some other storage facilities. So it's great for people who just need a month to month stay. Overall, it is a good place, and I reccomend it to other that are in similar situations.
Recommended: Yes
Shauntavia
Jun 22, 2019
Awesome place
Let me see the unit before I purchased it. And provided me with dollyﾃ｢竄ｬ邃｢s to move my items. Plus side it had an elevator.!!!!
Recommended: Yes
Deandre Travis
Jan 29, 2019
Clean place
Clean nice people very helpful
Recommended: Yes
Vanessa
Sep 26, 2018
My move was easy; staff very professional, courteous.
The team members were very professional and courteous. The price is very reasonable. I would recommend to friends. Thanks
Recommended: Yes
Margaret
Sep 16, 2018
Cheap and helpful
Itﾃ｢竄ｬ邃｢s a little misleading that the required insurance is not listed in price. But this is the best-priced facility I could find, Management is AMAZING, and they had carts out for help with moving.
Recommended: Yes
Ray
Aug 18, 2018
5 Star Service
I'd definitely recommend this facility. Very clean and professional plus easy to use.
Recommended: Yes
Elnora
Feb 02, 2018
Great service
There were something's I was confused about during setup however after speaking to the rep over the phone and then dealing with him in person, he took my time and money into consideration and worked everything out on my behalf. I'm happy!!
Recommended: Yes
Jessica
Dec 09, 2017
Quick move in.
Easy process, good rates. Would recommend.
Recommended: Yes
Rebecca
Sep 16, 2017
Not bad
Quick move in time and good customer service
Recommended: Yes
Denise
Jun 27, 2017
Very pleased
I was shown a unit to my liking.
Recommended: Yes
Makebra
Jun 20, 2017
They made renting very easy and simple.
I feel that the Insurance is a little high but other than that everything was nice. Great Customer service. It would be better if there was 24 hr access, that slowed down my moving and extended it an extra day because I had to wait from 10 PM until 6am to gain access. But overall I am satisfied.
Recommended: Yes
Sandra
Apr 17, 2017
every thing was good
I will rent again and tell a friend the place was clean large
Recommended: Yes
Meichell Grandberry
Mar 28, 2017
Customer service
All rules and regulations as well as the opening and closing times of the facility what does close to me. I was greeted and a professional Manor
Recommended: Yes
Joseph
Feb 05, 2016
Recommended: Yes
Bernadette
Jan 18, 2016
Not knowing that a large truck was not welcome in the lot was an issue but the movers worked around it. Would have been nice to know the specifics about the location and required truck size.
Recommended: No
tbird
Jan 08, 2016
very professional
very professional. i wish they had a smaller unit available though.
Recommended: Yes
zenett
Oct 04, 2015
customer service ✔ price ✔ location ✔security ✔
Everyone was friendly and helpful and answered all my questions. The price was ✔✔✔
Recommended: Yes
roberta
Sep 11, 2015
Recommended: Yes
londale
Sep 09, 2015
Recommended: Yes
Stepney
Aug 09, 2015
Clean Me!!
I saw the storage a week before I started a rental agreement. It was clean, but when I went to sign the agreement clothes and box were all over the place! Items were on the floor of the elevator. I asked the on site manager when do they clean around here! One door I went thru the latch didn't work! That needs to be fix asap!
When see those change I might tell other people!
Recommended: No
Valerie
Jul 30, 2015
great place will tell more people about it
Good priceing dont agree with late fee rules
Recommended: Yes
Jordyn
May 13, 2015
Although the neighborhood leading up to the facility was rather daunting the facility itself is very clean and safe. I wouldn't recommend going after dark but its a great value and has everything we needed.
Recommended: Yes
Willis
May 12, 2015
friendly and helpful manager
Service was excellent ,and moving in was easy
Storage unit was clean and seems very secure
Recommended: Yes
Michael
May 03, 2015
A clean great place to store your items.
The gentleman who helped me at the front counter was extremely professional and nice. I would recommend this facility. A
Recommended: Yes
Shantea
Apr 14, 2015
I really love it
The people was friendly n straight 2 point
Recommended: Yes
Eddie
Mar 15, 2015
杯潤
Recommended: Yes
Antoinette
Mar 07, 2015
Recommended: Yes
Felicia Price
Dec 09, 2014
Storage Unit
As off today Im very pleased with the unit I acquired. It accommodates all that I needed to put in there. I look forward to doing business again if I need another unit in the future.
Sincerly,
Ms. Price
Recommended: Yes
Melissa Brewer
Nov 19, 2014
Convient
Over all nice experience, decent prices and deals, friendly workers and quite helpful.
Recommended: Yes
Jerry
Sep 07, 2014
Staff very welcoming and professional
Staff was very personable and facility was appears very secure and clean!!
Recommended: Yes
Cindy Reed
Sep 03, 2014
Loved it
I had a great experience would have my family and friend rent a unit if they had to.
Recommended: Yes
Antonishia
Aug 03, 2014
In my budget. Thanks
Recommended: Yes
Shane
May 23, 2014
Walked in not knowing what was going to happen and then was guided through the process and left satisfied.
Recommended: Yes
vanessa
Jan 14, 2014
pleasant and professional staff.
Recommended: Yes
Criscelda
Nov 05, 2013
Great experience. Great price.
Recommended: Yes
kenyon jones
Jul 29, 2013
move in
Recommended: Yes
James
Jul 02, 2013
Recommended: Yes
ms. white
Jun 09, 2013
great customer service until uncertainties
was very impress with the customer service until the day of arrival with my items. was told it was ok over three times to bring my pod to deliver my things yet when time came there were a lot of uncertainty which brought pressure on my move, if this would had not happen I would be a complete satisfied patriot.
Recommended: Yes
Ashley
Jun 04, 2013
Cubesmart - 2 Locations
The first cubesmart that I went to was on the East Side of Cleveland. It was not in the greatest neighborhood and the route to get there was filled with potholes and other questionable neighborhoods. I did not feel very safe at all. Then, when I arrived at the facility, I learned that "drive up" had a completely different meaning than what I thought. Regardless of whether you had a first or second floor unit, you had to go down long, dark hallways to get to your specific unit. There was air conditioning only in the elevator, so it was extremely hot. I felt unsafe and decided to look at the other location near me.
This time I went to the South Marginal Road Location. It was much nicer, with an actual drive up to the units. It was cleaner and more secure. When I was at the other unit, there was no privacy at all when meeting in the main office. I could hear and see anyone's information when they walked in to talk to the office person.
I like my new unit much better; however, the inconsistency in pricing is not the greatest. The unit in the second location was double the other unit. Since these are all affiliated under the CubeSmart name, they should have more consistent pricing.
I recommend the South Marginal Road location to anyone who's looking for a unit near downtown Cleveland, that's secure, relatively easy to drive to, and has actual drive up unit access. My ratings are a little lower only because of my experience with the first location.
Recommended: Yes
Bryan
May 14, 2013
pretty good
Recommended: Yes
Leslie Ostrander
Feb 16, 2013
Wish my past storage experiences were this good
Right from the start I knew this was going to be a good experience. The staff was very helpful in getting me into the right size storage, they moved me closer to the elevator and were very friendly. The facility seems very secure. I have had negative experiences in the past so was very reluctant to use storage again, but am confidant that I have now found the right facility!
Recommended: Yes
