Charles
Sep 17, 2025
Great experience
Great place to go and store your belongings
Recommended: Yes
Ray Bofinger
Sep 05, 2025
Awesome
Very good. Problem resolved. Great lady at front desk. Jean
Recommended: Yes
Ray Bofinger
Sep 05, 2025
After you rent. They says there's hidden fees
How do you add stuff after. Like I have to pay there insurance for a utility trailer
Recommended: No
Ray Bofinger
Sep 03, 2025
Tell you one price.
Tell you a price. You pay it. Then want to charge you for insurance. Moved trailer there. They said why did you move trailer there. I paid for it. What's the problem
Recommended: No
Victoria Holtom
Jun 23, 2025
Super great facility
It's clean. Staff (Jean) very kind. Took time to show me around and gave me valuable information. Clear easy to understand instructions. So helpful. Glad I choose this facility to store my "junk"
Recommended: Yes
Rachael Nicole lamanna
Feb 21, 2025
Ms.jean and me.kelly r fantastic
It's nice to know my keepsakes and what not are safe n sechre
Recommended: Yes
JB
Feb 19, 2024
Quick and nice place
Everything is in order from manager to the units. Clear instructions, showed facility, and answered questions
Recommended: Yes
Brenda Gardner
Dec 29, 2023
Very pleased.
I know I will be very happy there the people are very
Nice if you need anything they are there.
Recommended: Yes
Liam Maresca
Sep 04, 2023
Great Place to Store for an Exceptional Price
Easy access, friendly and insightful customer service. Moving in was a breeze. Highly recommend to anyone looking for affordable yet accommodating storage.
Recommended: Yes
S Fox
Aug 10, 2023
Perfect
It met my expectations and the price was right. Would rent again.
Recommended: Yes
Beth rousseau
Apr 12, 2023
Easy to get to
The cleanliness of the building is very nice. My unit is very easy to get to. The lady at the front desk was very helpful
Recommended: Yes
Kindy Ague
Oct 16, 2021
Beautiful facility and convenient service
The space is just what I needed. Pricing was fair, and the service was great! Would highly recommend to others!
Recommended: Yes
Greg Pocza
Jul 23, 2021
Five stars
I have used Prime Storage for my enclosed trailer, as well as Boat storage.
The facility and staff are very professional, and accommodating.
Kelly always goes the extra mile for customers.
Recommended: Yes
Russell Ponziani
May 13, 2021
spotless and the employees are always kind and helpful
spotless and the employees are always kind and helpful
Recommended: Yes
Richard Smith
May 13, 2021
Great people
I've been parking in my spot for around 5 years now and I'm very happy with it, the only problem that I see is the people who come in and remove the snow in winter months should do a better job of it, I have come in to go to work and found my truck is plowed in..."and now I'm late"... and at 2AM in the morning that's the last thing I want to do is dig out my semi..but that's all I have to complain about everything else is OK...thanks for asking..
Recommended: Yes
Joseph Martinko
May 12, 2021
Great local, convienant storage.
Great service !!!
I'm often a few days "late" on my rent, no problem.
Best storage in town.
Recommended: Yes
Julie Johnson
May 11, 2021
. very friendly
They are friendly and at the start of my renting a space there was a problem with a leak since it had rained for a few days and a leak showed up and it was taken care of fast so that I was able to move more into the space.
Recommended: Yes
Joyce Dorbish
May 11, 2021
Exorbitant Cost
Prices have risen SO high...increasing every year with no extra perks & no reason for it.
Recommended: Yes
Jim Thompson
May 11, 2021
Great
I like Prime Storage a lot. It's secure, clean, well maintained, and well managed. Class operation!
Recommended: Yes
Ron Barron
Mar 25, 2021
Glad to have my stuff at your facility.
I'm especially pleased with the people who work in the office. I'm also glad you changed the entrance key pads. The old ones were hard to use, especially in that you didn't know if you made contact with the number you were entering. The new one are clear and simple.
Recommended: Yes
TERENCE
Mar 23, 2021
Yes I guess
Nice facility clean climate controlled secured easy to get in and out of lots of room to maneuver around easy to bring stuff in and out
Recommended: Yes
Art
Mar 22, 2021
convenient
getting to expensive. will start looking around for other alternatives
Recommended: Yes
Jim Kostelic
Mar 22, 2021
why do the prices keep climbing
I have been with this storage place for 6 or 7 years now... and the price keeps getting higher and higher..and in the end of my storage lease you raise the price again for the month past April... its pretty sad... how much is enough ... you people are so cheap the girls have to pay for their own embroidery on their shirts with your company logo... Needless to say ... I won't be back next year... we will find another place to store out jet skies and tell everyone how you treated your long term tenants...
Recommended: Yes
Jim Alberti
Mar 22, 2021
My only complaint is the price.
Great facility but extremely expensive.
Recommended: Yes
Joann Russo
Mar 22, 2021
Hassle free
The whole experience was great!
Recommended: Yes
Kathy Misel
Mar 22, 2021
Staff is friendly and building is clean
Quality facility. Staff is always helpful. I see them cleaning all the time. Very friendly staff.
Recommended: Yes
Downey Mary
Mar 22, 2021
I'm disappointed either the price.
I am generally satisfied but wish they would give me a discount since I am a senior on a fixed income.
Recommended: Yes
Terrence P Blunt
Mar 22, 2021
Pricing a little high comparable with like facilities within 100 miles
I stay with your physicality because of the pleasure a personal service I received over the years
Recommended: Yes
Steve
Mar 22, 2021
Best Around
First class organization. Excellent service.
Recommended: Yes
James and Gayle Ridge
Mar 22, 2021
Friendly and accommodating staff
We have been tenants since Shepherd (Prime's predecessor) first opened and have had no real problems. Our trailers have been parked outside and, when we were placed next to a very long trailer and could not get out, the employees changed our site so we could maneuver better. We have parked in wrong spots when there was snow on the ground and the customer service woman would call and nicely ask us to move when convenient. We have had no problems with storing our trailer there and especially appreciate the kind and helpful employees who work there. The price has gone up considerably since we first began renting our space and the fact that there is no discount for yearly payments any longer was disappointing; however, we still feel that the convenience is worth it.
Recommended: Yes
Harvey Martin Jr
Mar 22, 2021
Excellent
Excellent customer service. Excellent hours. No complaints.
Recommended: Yes
Dess Fedele
Mar 22, 2021
Very clean, staff knowledgeable, and professional !!
Kelly helped and gave great ideas. The inside loading area is clean and so nice on a rainy/snowy northeastern Ohio day. It is clean, quiet, and well staffed. All are so knowledgeable and friendly. I am very satisfied and happy with the facility!!!!
Recommended: Yes
Carmen
Mar 22, 2021
Awesome
Super nice and clean facility. Staff is very friendly and willing to help out. Wish the main door was wider. But over all great experience.
Recommended: Yes
Seleana
Dec 09, 2018
Great
Great facility. Will recommend.
Recommended: Yes
