Kelly Taggart
                                                Sep 17, 2025
                                                
                                                
    
    
    
    
    
    
                                                Great Place
                                                Wonderful prices, clean unit, excellent customer service. Couldn’t recommended a better place for storage.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Justin DiMascio
                                                Aug 23, 2025
                                                
                                                
    
    
    
    
    
    
                                                Great
                                                Wow great wonderful beautiful
                                                Recommended: Yes
                                             
                                        
                                            
                                                Barb
                                                Oct 08, 2024
                                                
                                                
    
    
    
    
    
    
                                                Safe and secure storage
                                                Friendly staff and a secure location to store my vehicle. Easy access that is well kept. I feel confident, knowing that my vehicle will be safe during storage.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Christopher Bailey
                                                Aug 25, 2024
                                                
                                                
    
    
    
    
    
    
                                                Rented a Car Storage space, worked out fine.
                                                Easy access, clean.. friendly and helpful staff would rent again.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Judy Kaiser
                                                Nov 04, 2022
                                                
                                                
    
    
    
    
    
    
                                                So easy
                                                Needed a place to put my Sister's things. Needed quality and dependability. Made my reservation. Went in to get the key and everything was better than I could have ever asked for.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Christopher Pienta
                                                Sep 24, 2022
                                                
                                                
    
    
    
    
    
    
                                                Customer service
                                                The manager was unsure of what she was asking of me . I left the facility to return with car insurance only to be told I needed the title. Also it wouldn't of been a huge break in protocol for her to let me use the bathroom, very rude considering I advised please . Ultimately I paid in full for my duration, one time payment, and left disappointed. The experience could of been handled more professionally.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Colleen Lynch
                                                Apr 30, 2022
                                                
                                                
    
    
    
    
    
    
                                                Easy process
                                                The move in process was very easy. We chose a move in date and the unit was ready with the lock and key and instructions. The location and unit were secure and clean.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Roger Cline
                                                Aug 11, 2021
                                                
                                                
    
    
    
    
    
    
                                                The rates and CS was outstanding!
                                                Dena wad very helpful, polite and very professional. She answered all of my questions and was a delight. 
The only thing I would change is to honor Veterans not just Active duty and Retired. I was in during from 87 -91 and served honorably. To many places forget the veterans and how to ho or them. 
Thank you.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Josette Koller
                                                Jun 11, 2021
                                                
                                                
    
    
    
    
    
    
                                                Outstanding Customer Service
                                                Due to Virus many places are just not running right. Not the Case at Life Storage on S. Transit Rd. in Lockport, NY. Customer Service delivered by Dena Silver, Store Manager, was outstanding. Very personable, thorough and knowledgeable. She really went beyond our expectation of being helpful in making a good decision during a difficult move. Thank you so much Dena.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Xavier Whitehead
                                                May 25, 2021
                                                
                                                
    
    
    
    
    
    
                                                Excellent service and well kept facility
                                                Dena is amazing she went the extra mile. This facility is way better than Public storage. They advertised all the high tech security and charged for it. I got to public storage on Niagara glass blvd to find a horse gate unlocked. Public storage is charging $246 a month for that but advertising high tech security with gated access and a pin code. Yeah right. Life storage and Dena are the real deal
                                                Recommended: Yes
                                             
                                        
                                            
                                                Jane Obie
                                                May 21, 2021
                                                
                                                
    
    
    
    
    
    
                                                Yes. Received very nice service
                                                Dena was very courteous and professional. Went over everything in great detail. Right before she took care of my husband and I, Dena had a very difficult customer and we were both impressed how she handled it. Great job!!
                                                Recommended: Yes
                                             
                                        
                                            
                                                Janice
                                                Feb 12, 2017
                                                
                                                
    
    
    
    
    
    
                                                Efficient and convenient
                                                Easy reservation . Good staff was very helpful.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Megan
                                                Feb 23, 2016
                                                
                                                
    
    
    
    
    
    
                                                Fast
                                                Easy and fast, nice people very helpful
                                                Recommended: Yes
                                             
                                        
                                            
                                                MaryEllen
                                                Feb 06, 2016
                                                
                                                
    
    
    
    
    
    
                                                Very convenient.
                                                Good price for size of units. The manager, Shane, is very professional.
                                                Recommended: Yes
                                             
                                        
                                            
                                                MaryEllen
                                                Jan 29, 2016
                                                
                                                
    
    
    
    
    
    
                                                Good facility.
                                                Good facility at a reasonable rate. Easy to get to my locker. Even though it is an outdoors locker, is sturdy and dry.
                                                Recommended: Yes
                                             
                                        
                                            
                                                MaryEllen
                                                Jan 23, 2016
                                                
                                                
    
    
    
    
    
    
                                                Easy to enter and leave the premises
                                                Easy to pull up car right next to my unit. Facility manager Shane was great on getting me set up.
                                                Recommended: Yes
                                             
                                        
                                            
                                                alexis
                                                Dec 16, 2015
                                                
                                                
    
    
    
    
    
    
                                                
                                                Wonderfull and excellent!
                                                Recommended: Yes
                                             
                                        
                                            
                                                daniel
                                                Jul 23, 2015
                                                
                                                
    
    
    
    
    
    
                                                perfect size and helpful
                                                very helpful. Unites where very clean and useful when I forgot my lock and when I moved out.
                                                Recommended: Yes
                                             
                                        
                                            
                                                DONNA Ackerman
                                                Apr 06, 2015
                                                
                                                
    
    
    
    
    
    
                                                its convient...
                                                I missed out on the special due to not having help moving my things into storage...
                                                Recommended: Yes
                                             
                                        
                                            
                                                Christine
                                                Dec 18, 2012
                                                
                                                
    
    
    
    
    
    
                                                
                                                Everything was explained clearly and Sean went over everything twice and asked if there was anything we didn't understand.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Tammy Ormsby
                                                May 10, 2012
                                                
                                                
    
    
    
    
    
    
                                                very proffessional and respectful and clean, put my mind to ease
                                                very proffessional and respectful and clean, put my mind to ease
                                                Recommended: Yes