Darryl Barrons
Sep 25, 2024
Perfect accept the door is severely hard to open. "Lubrication perhaps"
Excellent greeting & very helpful, seemed to have a water problem inside, I was told it was from the unit next door & has been repaired
Recommended: Yes
Tim
Mar 06, 2023
My check went smooth
Tim was a great help
He was knowledgeable and shoveled the snow out in front of my unit when I first got there
Recommended: Yes
Zoran
Nov 03, 2022
+++++
++++++++++++++++++++++++++++++++++++++
Recommended: Yes
Joe Gelormini
Sep 15, 2022
A good storage place for your stuff!
I found this site clean, secure and easy to access. The staff is friendly, professional and able and willing to answer any questions I had.
Recommended: Yes
Joe G
Sep 13, 2022
Close by
The u it is adequate, security good. I could not sign up in line unless I bought insurance but when I arrived I was told I did not need to buy their insurance. Since I am covered otherwise I will cancel their insurance.
Recommended: Yes
Cheryl Hackrott
Feb 09, 2022
Very nice place 👌
There was a problem with the unit I reserved and he helped me with a different one I was very happy about that ГўЛњВє
Recommended: Yes
Kate Joy-Krahn
Sep 13, 2021
Great Storage Unit
Convenient location; one story access; reasonably priced.
Recommended: Yes
Jeffrey Roberts
Mar 15, 2021
Storage unit for relocation!
Easy rental and Tim was very helpful.
Recommended: Yes
Palmer Smith
Aug 26, 2020
Was told one things about monthly costs...
Was told one things about monthly costs and now told it is something different.
Recommended: No
P D
Aug 09, 2020
Good customer service
Good customer service, friendly employees!
Very helpful.
Recommended: Yes
Xinyan
May 09, 2020
pretty good
Staffs are nice and patient. Easy to move in. Garage is kinda dirty but acceptable. Would recommend to friends.
Recommended: Yes
Vanessa Van Wyk
May 04, 2020
Convenient and fair prices
Convenient and fair prices. Quality of doors on units could be improved but overall a great company to trust with your storage needs
Recommended: Yes
Gail Depczynski
Jan 09, 2020
Friendly place.
Space is clean. Workers very friendly and accommodating. Only question is why are the fences surrounding the back of the facility all unlocked and open? Anyone could walk inside any building anytime. Other than that absolutely no complaints.
Recommended: Yes
David Zeplowitz
Sep 11, 2019
Awesome place awesome people
Awesome pace awesome people
Recommended: Yes
David Brody
Aug 20, 2019
Staff and facility are great.
Staff and facility are great.
Recommended: Yes
DONNA L BRENNAN
May 20, 2019
Great company
My rental with Public Storage was very friendly and Rachel was very helpful making sure I got the right size for my needs. Yes I would recommend this company to everyone.Public Storage has great people working for them.
Recommended: Yes
A.
Apr 09, 2019
Property Manager was great, but...
Property Manager was great. Only thing that turned me off was no knowledge of needing insurance (which obviously makes sense) -- but honestly you should just factor it into the overall price so there are no surprises when you're checking-out (especially for someone like me who has never rented a storage space before)
Recommended: Yes
JFein
Mar 27, 2019
Pascale was the best
Pascale was the best, professional, friendly and knowledgeable! Facility and the space was very clean and well lit. Highly recommend.
Recommended: Yes
Elizabeth Mcgough
Oct 22, 2018
Bad maintenance
Not sure what you're asking about. And this is the 2nd request to fill out a survey, I completed the first one. Low scores on this one will not ft set high scores on the other one.
Recommended: No
Arleen Bench
Oct 03, 2018
So fareverything has gone perfectly
So far making the reservation and getting my items into the storage unit have been perfect. Rachel has been most helpful and very courteous and pleasant.
Recommended: Yes
Kaylah Mohammed
Apr 17, 2018
Very detailed and professional service.
Very detailed and professional service.
Recommended: Yes
DavidsTV
Sep 21, 2017
I rented a unit from the Millersport location and the woman who helped us was very friendly and helpful. It's a great facility.
Recommended: Yes
Steven Flaminio
Sep 17, 2017
I will be in need of a storage space soon. I called the Millersport location today and spoke with Rebecca. She was very knowledgeable, helpful and answered all of my questions. When I'm ready to rent a space I will be sure to contact her again.
Recommended: Yes
Matthew Chavez
Aug 03, 2017
Staff is wonderful, helpful, and extremely knowledgeable. Location is very clean and I felt very secure that my things were being kept safe.
Recommended: Yes
??
May 16, 2017
Spacious and clean Storage with reasonable price. Don't miss out first month 1 dollar promotion. Perfect for student in UB to store their stuff during vacation
Recommended: Yes
Angela Toscano
Apr 23, 2017
I love the friendliness at this location. I had Marcellus check me into a storage unit (who was super nice and friendly) and the people on the phone were super helpful and friendly too. I would recommend this facility to anyone looking for a storage unit based on the wonderful customer service I've received.
Recommended: Yes
Michael Thompson
Mar 21, 2017
Happy Customer
From the minute I went online to book storage, to the first interaction with your manager Sean I was a customer for life. Sean was absolutely wonderful and explained all the details of renting space and all the security measures he has to protect our belongings. Great job Public Storage
Recommended: Yes
CF
Mar 02, 2017
Public Storage Review
Very professional & thorough. Units & indoor walk areas, immaculate!
Recommended: Yes
Jeffrey Addison
Sep 01, 2015
Public Storage very helpful!
We have had a great experience working with Public Storage. They are very helpful, very thorough with explaining the procedure of the storage area, the hours, how to get into the storage area with our key code and also with the type of boxes you might need for move.
Recommended: Yes
Amelia Dolce
Feb 16, 2015
Moving made more tolerable by Outstanding Customer Service
Moving is an overwhelming experience, so disruptive -- that it rates 3rd on the list of traumatic life stresses. However, the staff at Public Storage minimized the negative impact created by this upheaval. First, my initial call for availability confirmed a reservation hours before my arrival from 650 miles out of state. 2 hours later, I was greeted by PS rental agent, Sean, who received my application without hesitation even though my mover had me on the premises early and at time specified as closed--very accommodating treatment, and so appreciated considering the option of waiting outside in Buffalo's harsh winter weather. The space assignment was quick, convenient and suitable. The other agent from Boston, I believe it was Chris, was pleasant and engaging contributing to the overall positive impression of the interaction. Voila! we unloaded and it was over in a flash.
Recommended: Yes
Malak
Jun 03, 2014
GREAT STORAGE
My experience with public storage has been amazing so far. The place is so clean and the unit was the perfect size. The staff was helpful and always helpful. I would recommend this place to anybody!
Recommended: Yes
