Anna
Jun 19, 2025
Mice
I have personally killed 100ﾃ｢竄ｬ邃｢s of mice at the Lockwood Location. You have to call one of the other facilities in Sparks with any issues because this facility is not staffed. I Notified them of the mice issue and I still have mice. There is so much mice urine on my stuff, it is so unsanitary. The rate was fair at $319 per month for a 20x20 when I rented there in December of 24. Since then they have had multiple price increases and now that same unit is $414. This facility isnﾃ｢竄ｬ邃｢t even staffed for the convenience of the tenants. Think twice before renting here.
Recommended: No
Brooke christian
Nov 21, 2023
best price for size
Location is good. Price is good.
Recommended: Yes
Warren Brighton
Sep 17, 2023
very frustrating experience.
when i called we set an appointment for Wed at 9AM.
I was there. No one at the office. Called the number on the door. Had to drive back into Sparks on Vista Dr to do paperwork and pay. Ehen drive back to Lockwood to set things up. It seems your call center is not in Sparks/Reno and the people have no clue what is going on here. Don't worry, everything is setup and seems to be working. Will contact you next wee for next month.
Recommended: No
Chris
Sep 08, 2023
Sign up and check-in process super easy
So far all good. The sign up and check-in process was super easy and fully remote. The facilities seem super clean and secure.
Recommended: Yes
Tim nay
Jul 10, 2022
Stellar service
We have particular needs for our storage the staff was very helpful in meeting and exceeding those nerds. We are very satisfied with this facility and the staff.
Recommended: Yes
Tomm Gallup
Jul 09, 2022
outstanding customer service
outstanding customer service
outstanding customer service
Recommended: Yes
Joy Doyle
Apr 26, 2022
Remarks
The only complaint I have is the 10X10 is stack high, not deep on floor use. You have to have a ladder to utilize your space and this makes it very hard for appliances or furniture. I don't like the setup, but the price was good for the first 2 months and it was the closest to me I could find. 7 miles away from my home.
Recommended: Yes
Johnny
Feb 20, 2022
Great Storage
Very friendly and helpful staff, easy process.
Recommended: Yes
George Beardsley
Dec 11, 2021
Very helpful team members
Very flexible and helped find a great solution for our needs.
Recommended: Yes
Jessica
Oct 01, 2021
Great deal
Quick and easy to setup my unit. Friendly clean atmosphere
Recommended: Yes
Mandy Rodriguez
Sep 28, 2021
Great place
Clean, friendly service,easy to find. Would definitely recommend this facility to friends and family
Recommended: Yes
Mandy Rodriguez
Sep 24, 2021
Great place
Friendly service clean facility good prices would definitely recommend to friend
Recommended: Yes
Mandy
Sep 24, 2021
Love the service
Clean nice office workers and friendly
Recommended: Yes
Jeff magill
Sep 16, 2021
Will not honor your promo
It seem no one know how to honor
There own special discount s
Recommended: No
Thomas Belt
Sep 04, 2021
Great service and clean facility!
Great service and clean facility!
Recommended: Yes
Logan
Aug 20, 2021
Great affordable storage unit.
The people at the front desk were very nice and helpful and the price of our storage unit was very good for the cost.
Recommended: Yes
Marvin H Diaz
May 01, 2021
Great
The best great service I would recommend to anyone who has needs for a storage space
Recommended: Yes
Roberta A.
Apr 29, 2021
Great price safe and clean facility very helpful and clear staff
I would definitely recommend this facility.
Recommended: Yes
Robert Grimes
Mar 24, 2021
Very professional and personable employees!!
The young man who helped me made me feel very comfortable, like Iﾃ｢竄ｬ邃｢d known him for years. Thanx for the making everything about my rental experience easy and pleasurable.
Recommended: Yes
Gina
Mar 24, 2021
Would Recommend
Just a few short miles outside of downtown Sparks for a great facility with awesome prices! Can't go wrong!
Recommended: Yes
Mary Jane Noblehart
Mar 21, 2021
Superior Service and Value
Lockwood Landing Self Storage has great hours to assist with their customers needs. Excellent customer service and security You wonﾃ｢竄ｬ邃｢t find a facility that makes storage this convenient and easy.
Recommended: Yes
Mary Jane Noblehart
Feb 08, 2021
My "Moving" Experience
This facility is named Lockwood Landing Self Storage and not Shield Storage!!
Recommended: Yes
Justin L
Jan 31, 2021
Great workers and service, beware of hidden fees!
If all the fees were upfront from the start, i would give this a 5/5 rating! I knew about the non-refundable startup admin fee, but then I was just about to pay for everything, the person helping me let me know of an additional $15-20 PER MONTH charge for insurance reasons. I asked what it was and why it wasn't listed or brought up and she said it was standard but 'not something to worry about' -
Recommended: Yes
