Chelsea Evans
Aug 01, 2025
Nice and clean and polite
Very friendly nice and clean and polite
Recommended: Yes
Lauren Clark
Feb 24, 2025
Quick and easy
Very helpful. Very easy to find our unit. And very very clean!
Recommended: Yes
Sarah
Jan 31, 2025
Move in was okay
I thought I ordered a 5 by 10 but it was a 5 by 5
Lady was a little rude because my daughter had the leash to the dog blocking the door when we were moving stuff in. So we had to rush and move in in faster so the doors wouldnﾃ｢竄ｬ邃｢t close than when we were in and organizing the storage she checked and wanted to make sure things would fit and was rude to my friend than my friend was rude back it was just not a very good experience she was nice when it was just be there when she was showing the unit but then was giving dirty looks when my friends were there helping me move in.
Recommended: Yes
Susan
Oct 15, 2024
Great
All around great service. Very helpful.
Recommended: Yes
Joseph
Mar 01, 2024
Very clean and secure!
Very well kept clean and secure.lots of cameras and No hiding spots!!
Recommended: Yes
Monica
Feb 14, 2024
Really nice storage facility
Amazing staff, nice area, very clean storage units, bathrooms, elevators and pushing dollys!
Recommended: Yes
Cynthia
Nov 22, 2023
Storage unit was bigger then I expected
Really happy with my storage unit, it was bigger than expected. Jannette was also amazing at checking me in, friendly,
Recommended: Yes
S
Nov 19, 2023
Quickly got things done, easy
Sounds like a decent place but they seem to have some issues with leaks from what I heard so something to consider. However, we moved everything ourselves but they had carts available, the lock isnﾃ｢竄ｬ邃｢t too sturdy though
Recommended: Yes
Kyle
Sep 26, 2023
Super clean
Amazing place to store stuff.
Recommended: Yes
嘮
Sep 04, 2023
satisfied partially
I rented a 10x10 but was not told until after the fact that is was two 5x10 spaces, so you have two purchase two locks. No wavers given even though not told.
Recommended: Yes
Holly
Aug 13, 2023
Clean and good price
Facility is clean and the price is great.
Recommended: Yes
Eduardo Baltazar
May 25, 2023
Perfect
First of all i wanna say thank you to the girl in dispatch she's amazing and so professional, i liked everything about this place good price the unit was clean and the security it's perfect!!!
Recommended: Yes
Andrea Ahern
Nov 24, 2022
Fast and easy
Renting experience at this establishment succeeded my expectations. The woman who assisted me was very helpful and kind. I could tell she cared about my experience, I thought she owned the place! I accidentally locked my key on a different unit when I left. She called me that night and told me not to worry, she would secure my things until I was there in the morning. Lovely experience.
Recommended: Yes
Joe
Oct 11, 2022
Smooth and quick check in
Ideal unit recommended by rep, nice promotion. Completely satisfied.
Recommended: Yes
Ashley Bentley
Mar 28, 2022
Love this place!
Great customer service, clean facility (including parking lot!), great prices!
Recommended: Yes
Bobbey Hanley
Mar 27, 2022
Their storage facility & coustomer service R 1st class & can't B matched
I would recommend store quest above all other company. There is no comparison, and or company that can match there facilities, amenities, there service, and employee dedication. They are my favorite storage facility I have ever been a coustomer at over the past 20 years. This is my fourth company I have tried, and I truly believe I can never store my belongings anywhere else except for a STOR QUEST FACILITY.
THANK YOU SO MUCH
SINCERELY MR. HANLEY
Recommended: Yes
Gabriella Sisneros
Mar 17, 2022
Perfect! Just what we were looking for.
Price was right. Great staff. Everything went really smooth from the reservation to paperwork to move in date. One of the best things is I feel a weight off my shoulders knowing our things are safe and secure.
Recommended: Yes
Geneveive
Mar 01, 2022
Friendly, clean, and secure
The staff was friendly, the facility is very clean, and entry is secure.
Recommended: Yes
Ed Thomad
Feb 24, 2022
Situated in a professional business area
Daisy was so great.
Facility clean and well monitored
No ‘strange people’ lurking in the neighborhood
Recommended: Yes
Tess W
Jan 29, 2022
Great service
The gentleman helping me was so nice, and the facility is very clean.
Recommended: Yes
Kristen Simpson
Dec 09, 2021
Affordable and clean
I just moved back to Reno and needed a small unit for a few items. I found this storage facility and the price was great for a 5×5. I received very friendly and courteous service, everything was explained in a timely manner. I would highly recommend this storage facility to everyone.
Recommended: Yes
Janeve & Russ Hellar
May 31, 2021
Clean, secure and safe.
I just need to reiterate that this is a great storage facility. The customer service from the office staff, Geraldine & Sharon is excellent. The storage facility itself is very pleasant and secure. It is new, clean, and climate controlled. There are clean bathrooms available. Everything is wonderful about this storage facility. The only one small complaint I have is that there was a wait time of up to 20 minutes to use the moving carts. There are three moving carts which can be tied up when busy. This only happened once, so I don't think it will be a problem in the future. Overall, this is an excellent storage facility located in a safe environment. Thank you.
Recommended: Yes
Janeve & Russ Hellar
May 30, 2021
Clean, safe, and climate controlled
I have to admit that Geraldine and Sharon provided some exceptional customer service. Everything is excellent about this storage unit. It is clean, safe and climate controlled. Sometimes there is a log jam when it comes to using the moving carts. Most of the time there is not a problem with this. Once, we had to wait about 20 minutes just to get a moving cart. Overall, everything is great.
Recommended: Yes
Dylan
May 28, 2021
What a wonderful tool to have
Anthony was so helpful, and took the hassle out of finding a unit during peak season
Recommended: Yes
Amy Conaway
May 26, 2021
Best storage place ever
Great facility, great customer service.
Recommended: Yes
Thomas Killian
May 23, 2021
Outstanding service from Geraldine
We received exceptional customer service from Geraldine. She did an amazing job and made our check in day extremely straight forward. Outstanding service.
Recommended: Yes
Aimee Megura
May 14, 2021
Great Company
Amazing staff (Sharon and Geraldine) they were very helpful and kind. I would definitely recommend this place to anyone needing to store their items, especially college students heading home for summer.
Recommended: Yes
Kathia Muñoz-Silva
May 10, 2021
Great Place!!!
The customer service was amazing! They were really friendly and moving in was incredibly easy! I would 100% recommend this place for any storage needs!!!
Recommended: Yes
Joanna Barraza
May 07, 2021
Jeraldi is AMAZING AND GREAT HELP!
The whole process was super easy, and very quick! Jerladi helped me fill out all my paperwork and get situated in less than 10 mins ! The place was squeaky clean since itﾃ｢竄ｬ邃｢s brand new and the security is solid here cameras everywhere and pin access only.
Recommended: Yes
Laurie
Feb 04, 2021
Fabulous customer service from office staff
The office staff Sharon and Geraldine made the move in process quick and easy. They really went above and beyond standard customer service. I am very happy I chose this location.
Recommended: Yes
Steven
Feb 03, 2021
Very nice facility, great customer service.
Very easy to reserve,fast response from company, then facility. In and out of office in about 10 minutes.
Recommended: Yes
Laurie
Jan 27, 2021
So far, so good.
The facility is new.
The people are helpful and friendly.
Geraldine was my first contact. She gave me the tour and sold me. She's a lovely lady. Sharon got me all signed up. She's a lovely lady also. Hoping everything remains the same.
Recommended: Yes
laura foreshee
Dec 15, 2020
awesome space
super friendly very easy to get to an the times are great for entering and leaving love it would definitely refer ppl to this awesome storage space
Recommended: Yes
Angela
Jul 29, 2020
Awesome
I was really impressed on the safety, not only for myself but my belongings. The staff is friendly, helpful and go out of their way to make sure you understand everything. If you have a problem they fix it quickly. When we need a storage unit this is where we'll be going from now on!
Recommended: Yes
Tommisha
Jul 26, 2020
On-line summary
I have no complaints about this place. All the employees are sweet and amazingly helpful no complaints here at all.
Recommended: Yes
juan
Jul 09, 2020
Nice and clean,very friendly
Nice costumer service 👌 good prices over all. Lots of units to chose from. Thank you
Recommended: Yes
Tommisha
Jul 04, 2020
On-line summary
This business is wonderful very nice and clean. Geraldine is amazing. She does an amazing job.
Recommended: Yes
Tommisha
Jul 02, 2020
On line summary
It was easy and harmless no big hassle and I love Geraldine was amazing and such a beautiful spirit I wish more people were like her and handled customer service they way she does.
Recommended: Yes
Gloria
Jun 26, 2020
They happy
They may you feel like family And very nice to rent from here
Recommended: Yes
Maureen
Jun 21, 2020
Great from start to finish
It was a little difficult only because of the coronavirus but overall it was great. Customer service was excellent and was able to get a unit on the first floor and not too far in so it made unloading a breeze.
Recommended: Yes
Brandy
Jun 19, 2020
Great customer service
Very clean, friendly staff. I was a few dollars short and the lady at the desk covered me thak god!
Recommended: Yes
la shawnda
Jun 17, 2020
Great
Very clean staff helpful and excellent customer service and the site is extremely clean safe and comfortable environment
Recommended: Yes
Tara
Jun 05, 2020
Clean and secure property
Very quick and easy set up, clean and secure property.
Recommended: Yes
Aaron Comeaux
May 29, 2020
Quick easy and cheap
The service was excellent, even with COVID measures in place. It was easy and fast to rent, and the units look brand new. Great!
Recommended: Yes
Leandra
May 19, 2020
Love the place
Everyone that works there is nice friendly and helpful
Recommended: Yes
Chantel
May 12, 2020
Clean, easily accessible, friendly customer service
Needed a storage asap. Booked my appointment first thing in the morning, got my lock, code and unit within 15 mins of registration. Due to the covid-19 social distancing, I respected and understood their process of doing everything through the phone and email and still got excellent service. I'm very happy with how smooth the transaction was and was given a very generous discount.
Storage unit and building was very clean and sanitary. They took the time to explain things and I was given really good instructions on how to open, close and use the lock.
Overall my experience was great. I would recommend to all my friends and family.
And on a side note: I absolutely love that they ask what you would be storing so they match with the right size storage unit. That helped so much.
Recommended: Yes
Eric
May 11, 2020
Awesome
Staff was very friendly canﾃ｢竄ｬ邃｢t remember her name but considering the epidemic she help me with everything I needed and you canﾃ｢竄ｬ邃｢t beat the price
Recommended: Yes
Neith
May 11, 2020
Customer service made moving in easy!
The facility was clean and kept up with. Customer service was excellent. Workers were friendly and assisted with any questions and concerns I had!
Recommended: Yes
Kathy Gaskins
May 11, 2020
Moved in
Great price! The office staff was very friendly. Moving our things into the unit couldn't have gone smoother!
They had carts for us to use, it was air conditioned, and overall it was a great experience!
Recommended: Yes
Jacqueline
May 07, 2020
Brand new facility
Excellent customer service and facility.
Recommended: Yes
Anthony
Mar 30, 2016
Recommended: Yes
Paul
Jun 25, 2015
Nice New Facility.
Would recommend to anyone looking for storage.
Recommended: Yes
