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Jun 20, 2025
Easiest, Quickest, Affordable, Friendliest, Hassle-Free Move-In EVER
This was by far the easiest rental, move-in experience I've ever had. I reserved my space online in the morning; paid for it and moved in 30 minutes later. Incredibly Affordable!!! Codeless entry (Bluetooth is brilliant); unit/lock ready. I honestly don't know what could have made it better, but it got better. I was immediately contacted, by phone (YES, an actual phone call, from an actual person) and asked if I had any questions or needed anything to help make this experience better. The representative was incredibly helpful and made the experience even better; friendly, courteous and he immediately refunded my money for the lock, when I mentioned I had my own lock. Beautiful! This experience made my morning, my whole day better.
4685 E. Tropicana Ave.
Las Vegas, NV 89121
Recommended: Yes
Thomas
Jan 17, 2021
Perfect Transition
My unit was on the 3rd floor and I had a massive amount of items to store. Fortunately the place has a cart and was not so busy. Was able to move my items with little interruptions.
Recommended: Yes
FREDERICK
Mar 01, 2020
Its great
I came in because I was able to get twice the amount of room for the same price as half that size at the competitors.
Recommended: Yes
P.M.
Jul 15, 2019
I first gave a rating of 5 stars
I first gave a rating of 5 stars, but decided a 4-star rating is appropriate. The customer service/manager/office assistant was great, but after we looked at the "climate controlled" it was anything but that and we're in 100 degree weather. He did say it was going to be repaired so we'll see!
Recommended: Yes
Marlia King
Feb 20, 2019
I chose # 4 so I hope that's what you see.
I chose #4 because in the little time I've been there I haven't had any bad experiences, "YET!!!" I am a 38 year stalking victim & my stalker a Caucasian male named Jack Lunn, ALWAYS manages to get other people to do his EVIL bidding. So at Public Storage, so good though I've had some what I would call "close calls" but I wouldn't rate them as actual intentive hostile acts as of yet. I hope this continues.
Recommended: Yes
Harry Nino
Oct 05, 2018
Your manager
Your manager, Deb was very helpful in getting me set up with the unit that I needed. Easily the best experience that I've ever had with a self storage business.
Recommended: Yes
Randy Merritt
Nov 27, 2017
Accessability issues
Adequate storage and clean but extremely hard to get large moving truck thru gate and around building. Notes should be placed on the website indicating weather or not the facility is easily accessed by moving trucks.
Recommended: Yes
Herbert Rogers
May 31, 2017
Isel was very helpful in my visit and helping me get the right unit I needed
Recommended: Yes
Gaby Ham
May 10, 2017
Isel was very helpful and amazing! She is very friendly and answered all the questions I had. Awesome service.
Recommended: Yes
Giannina Carlo
May 01, 2017
Isel is a sweetheart. She worked with me last minute to get a unit and made sure everything was perfect. Thank you so much ??
Recommended: Yes
Tabitha Gomez
Apr 04, 2017
Employees was very helpful and ...
Employees was very helpful and explained everything to me. Great customer service
Recommended: Yes
brooks potts
Mar 29, 2017
Very affordable rental options! I have a unit filled with some of my personal belongings. The spaces are clean and dry. Perfect for most people's needs.
Recommended: Yes
Brandy Hoyt
Jan 14, 2017
I went to make a payment and asked about transferring to something smaller, Jeremy and Alexandria were very knowledgeable and gave good suggestions. They were incredibly polite and professional. I'd recommend any one who is looking for excellent customer service and efficiency visit public storage on tropicana and mountain vista.
Genuinely Satisfied
Recommended: Yes
Sabrina Willson
Oct 25, 2016
Ok place, not big enough for a uhaul and trailer
Everything was mostly fine, the grounds could use a little cleaning up as people tend to trash the place. My one complaint is that the keypad and entrance is not too far from the road and it caused the trailer on the uhaul to stick out in the street. Also, getting out of the storage area was a pain with the uhaul, with the trailer as well, there was not enough room. Other then that, it was not so bad and jeremy was helpful and fast
Recommended: Yes
Tammy Hill
Oct 05, 2016
Excellent
Every time I had to go into the office, the representatives have always been very courteous and eager to help. The storage unit was very clean and sufficient and easy to access. I would recommend Public Storage to all my family and friends. If I ever have to use a storage unit again, I would definitely come back to you.
Recommended: Yes
Antonio Patelidas
Sep 29, 2016
decent
Decent except for upsales
Recommended: Yes
James Norman
Aug 19, 2016
very professional management but no moving dolly
The management there is very friendly, professional and knowledgeable. The only problem is they have no moving dolly. My space is on the third floor away from the elevator and I'm 68 years old. It's was very hard on me physically to have to move everything by hand. He said it's either locked in a unit or was stolen. That's no excuse for not having one available.
Recommended: Yes
Katherine Lee
Mar 26, 2016
Great service
The manager of the Las Vegas unit was very helpful. He took me to the storage unit and taught me how to use the elevator with my code. I felt assured that my goods would be secure.
Recommended: Yes
Vince
Feb 16, 2015
best service and price
Excellent service. Very prompt and helpful.
Recommended: Yes
