Alecia Edwards
Jun 28, 2025
Yes I would
Easy to find great customer service
Recommended: Yes
Rhonda
Jun 06, 2025
No contact
I did my reservation online. I went to the property several times, but no one was in the office. My unit is great, but I don't need the lock or the insurance. I would love an email.
Recommended: No
Regina Harris
Aug 03, 2024
The move in process was very easy!
I had to have a little customer service help with the logistics but she was extremely helpful and it made much less stressful for me because of her patience!
Recommended: Yes
Mike Schmid
Feb 15, 2021
Courteous and professional
Quick and easy. A convenient and secure location
Recommended: Yes
James Wisda
Jan 13, 2021
Great
Very helpful with the registration.
Recommended: Yes
Terry
Apr 16, 2019
EXCELLENT FACILITY
EXCELLENT FACILITY I have used Public Storage for over 15 years and have always been impressed how well it is maintained. The staff is friendly and knowledgable. I always recommend this facility to my friends.
Recommended: Yes
Philip Walton
Feb 26, 2019
Good customer service and check in
Good customer service and check in. Ceiling of unit was hanging down and needs repair.
Recommended: Yes
Arthur Gerard
Jan 05, 2019
Past user and were pleased
In the past we have had as many as seven storage spaces and were very pleased. As time went by you raised the cost excessively and we had to move to another company. We sold most of the items we had and stored the balance at home. Time has added more items and here we are again. We visited the current storage location and were pleased with the young lady that greeted us and made us feel at home so we rented one unit mainly to see how we liked this one. So far we are very pleased with the location and the front office. AG
Recommended: Yes
Christine Stapleton
Sep 24, 2018
Things went well for me I just think...
Things went well for me I just think the insurance should be optional
Recommended: Yes
vo
Aug 02, 2018
storage fees
though it was advertised at the rate of $1 to lure customers in the rate after mandatory fees is still about $60.
Recommended: Yes
Norman Whitley
Oct 03, 2017
if you are looking for an out standing District Manager Gary Pellock and onsite Manager Tierra you need to put your belongings in the 10111 Park Rd Site or in the Pineville or south district.Other area Manages should listen to these outstanding employees about how to talk and treat people. I had a few things that i brought up to these highly trained individuals and was very pleased they where very professional and customer oriented. Yes, there were a few things i was concerned about but with there ability, for sight and customer care they made me feel like i was someone special and wanted me to rent from them again and not be an angry customer because they are concerned with making longtime clients. They were the best and did all they could working hard to help the Public Storage team appreciate there customers. Great team and thank you for your help in making me feel like a friend. You are fortunate to have these people working for you and reachable to help with problems if they arise. Sincerely, Norm Whitley Broker/Realtor, NC &SC
Recommended: Yes
KartoonKraze Amusement
Sep 22, 2017
Michael and Lisa were very knowledgeable and friendly. They made my experience great and I am looking forward to storing my items here. Great customer service those guys are awesome.
Recommended: Yes
Steven Brown
Aug 28, 2017
Unwittingly went in to the facility 10 minutes before closing, not realizing how much was involved in securing a storage unit. Tiarra volunteered to stay over and help get me set up, even after I said I could return first thing in the morning. Very friendly and patient, even after a full day's work. 5 stars!
Recommended: Yes
Quintrez Cowan
Jul 27, 2017
I received great customer service. They where very friendly and was willing to make sure that my experience was great. I will be coming back.
Recommended: Yes
Russell Brunt
Jul 27, 2017
April and Tiarra were the best! They helped me get situated with renting a unit that was perfect size for what I needed! They kept me laughing the entire time we were talking and there communication skills are impeccable! Thank you so much.
Recommended: Yes
Lewis Baker
Jun 18, 2017
If the hours were later it would be ...
If the hours were later it would be great.
Recommended: Yes
Denise Reyes
May 25, 2017
Professional
Professional, very informative & really nice
Recommended: Yes
Elizabeth Johns
Apr 04, 2017
I had a very positive with Tiarra this ...
I had a very positive with Tiarra this past Saturday. I was in need of a conditioned storage space and Tiarra was very knowledgeable helping me fill my storage space needs. I would highly recommend Public Storage!!
Recommended: Yes
Jeffrey Gluck
Jan 04, 2017
Great place for storage
No problems and everything was as advertised.
Recommended: Yes
Nicole Terral
Aug 04, 2015
Great service
Gabby and Max provided excellent service!
Recommended: Yes
MArk Thacker
Jun 06, 2015
Superb satisfaction with a smile .
The ladies at the park rd public storage were great . They were very helpful and informative and kept it simple . Their " let me help you " attitude was most noticeable.
Recommended: Yes
Laura Bazan
May 07, 2014
Made my life a lot easier.
Howard and the folks at Public Storage helped make a tough transition so much easier. I feel like my items are safe there and that these folks will contact me if there is any issue.
Recommended: Yes
