Garry
Aug 31, 2025
Clean facility
It was an overall pleasant experience and corporate handled a slight hiccup very professionally
Recommended: Yes
John Smith
May 15, 2025
Great customer service
Appreciated that they got me started and show me where to go and how to lock the lock
Recommended: Yes
Jennifer Angelo
May 01, 2025
Great except for the hours of operation
It's great if you are one who doesn't want to be in contact with the employees because they don't appear to be around, anywhere, it's all contact less
Recommended: Yes
Jennifer Lynn Angelo
Apr 27, 2025
Great option if dealing with people ain't your thing
The technician helping me out, Angelo, was terrific! He really went above and beyond for me and I really appreciate him. It is very refreshing when I encounter with people like Angelo, he was a very patient and joyful spirit. That is rare now a days
Recommended: Yes
Janet F.
Oct 14, 2024
Great Experience
The process from inquiry phone call to site visit and unit rental was friendly, fast, and helpful. Fits our needs & budget perfectly.
Recommended: Yes
Lonnie R Buerge
Jun 10, 2024
We are storing our car there while we are out of town
nice staff. Showed us around.
Recommended: Yes
Haley Rogers
Apr 13, 2024
Thank you
Iﾃ｢竄ｬ邃｢ve had a lot of storage units, but this one amazing you can do everything online. It takes no time instead of going to the office waiting for other customers spending time filling out paperwork already having the lock in your unit. I didnﾃ｢竄ｬ邃｢t even have to bring one. This one gets way more than five stars thank you guys!!!
Recommended: Yes
Travis Strom
Oct 11, 2023
Great
Great place for storage and they are very Helpful
Recommended: Yes
Ted Campbell
Oct 17, 2022
Amy is a great representative for your company
Great service Amy is an outstanding representative for your company. We can use more people like Amy in my company
Recommended: Yes
Bonnita
Oct 15, 2022
Liars
Before I moved in I was told the pricing fluctuates up/down. So far only UP, asked for price decreases because they have lower prices for the same units that are empty; denied both times! Can not wait to get out of here!
Recommended: No
Sabrina Jenkins
Feb 28, 2022
Do NOT recommend
Moved in a few months ago. Just got an email saying my rent was going up 30%. Thats $45 dollars a month. They are greedy. They take advantage of ppl. Beware. Soon after you put your stuff in there you will get an email too.
Recommended: No
Ted huber
Jan 12, 2022
Good experience
Excellent very happy with customer service and pricing
Recommended: Yes
George
Sep 01, 2021
Good experience, friendly staff.
Easy access to the storage unit, app works great for entering the gate system.
Recommended: Yes
Lisa
May 28, 2020
Easy and friendly service. Had no issues. Would recommend.
This place was easy and friendly. With no issues. I would recommend. No need for your own locks. They are cylinder locks only. So no surprises for you, like I was. Other than that. Happy with the location.
Recommended: Yes
Michael
Mar 06, 2020
Quick and easy process.
Quick and easy process.
Recommended: Yes
Robert Jimenez
Mar 02, 2020
Very professional & informative!
Very professional & informative!
Recommended: Yes
Teresa Harris
Oct 10, 2019
the lady was very nice and very...
the lady was very nice and very imformative. she explained all of their moving and packing supplies they carry for our convieniance.told us about specials they had going on incase we were interested.the place was nice and clean.its one of the nicest strages around here
Recommended: Yes
Jay Goodson
Sep 11, 2019
Always great working with public...
Always great working with public storage. I have rented hundreds of units in 30 years and have always had a wonderful experience. A great place to store work related goods.
Recommended: Yes
Randall Marshall
Aug 05, 2019
Very handy
Very handy, not as clean as i wanted but not a problem. I put plastic on floor, fixed problem. Very nice employee's, easy access. Nice property!
Recommended: Yes
Matt
Jun 11, 2019
Misleading
Internet states 24/7 availability when I made the online reservation, I was told I could have 24/7 access when I purchased the unit in person, but now the location doesn't allow access after 9. They were not willing to be flexible or understanding with my situation and I was even told I can be evicted!
Recommended: No
Joshua Tucker
Feb 19, 2019
Great service
I like the layout and the staff are trustworthy and very nice
Recommended: Yes
Lisa Winkelbauer
Aug 03, 2018
Insurance Cost
i wish the insurance cost could have been included with the advertisement.
Recommended: Yes
James Crofutt
Jun 18, 2018
Quick & easy
Quick & easy. Staff very professional
Recommended: Yes
Trevor Whitted
Apr 11, 2018
Very secure and friendly business alway...
Very secure and friendly business alway really nice and dependable
Recommended: Yes
Kenny Smith
Apr 04, 2018
Friendly staff clean property
Friendly staff clean property
Recommended: Yes
Tiffany Trees
Apr 04, 2018
I was confus d on how to work thwith...
I was confus d on how to work thwith lock and the personal n on duty was able too come to it 3 different times and helped me. And she was happy to call me help. Very grateful.
Recommended: Yes
Bradley Hay
Jun 14, 2017
Service was great. Thanks amanda.
Recommended: Yes
Jessica Link
May 21, 2017
Been here for almost 6 months. Never has had a problem.
Recommended: Yes
donna duncan
Mar 17, 2017
Great place when you need to store your extra things.
Recommended: Yes
Michael
Mar 14, 2017
very nice people
Had a very nice experience. Very nice people helping me to do something that I haven't had to do before. Professional with a sense of humor which may not be important to some, but important to me. All my questions and concerns were answered immediately. Am looking forward to doing business with your company in Gladstone, Mo. I will recommend your facility to my friends. Thank you
Recommended: Yes
Peytonplace
Nov 01, 2016
Excellent office staff, very helpful
I recommend this facility, very helpful and friendly staff. Safe and convenient location.
Recommended: Yes
Gabriele Broton
Oct 16, 2016
Jonathan is the best! After recently moving to the area, we ran into a storage pinch. He hooked us up with a storage unit in short order. The service was beyond efficient. Jonathan was exceptionally courteous and understanding! I would highly recommend this business for anyone seeking additional storage.
Recommended: Yes
Harriette Cooks
Oct 11, 2016
"I stopped by your facility a couple of weeks ago to see your storage bins. I was impressed with the kindness and knowledge given to me by the employee working. Jonathan explained the different bin sizes at the facility and showed me the various supplies on hand for my personal needs if required. The area was clean, and neat, and Jonathan was very pleasant. Another employee entered the facility while I was their. Her name was Shawna. They were both extremely kind and answered all my questions. You have good employees that seem to care about their customers and the facility itself."
Recommended: Yes
Timothy
Jul 19, 2016
More security
I think there needs to be some video cameras.
Recommended: Yes
Cynthia Sevedge
May 16, 2016
Poorly managed
The keys to my unit were packed with my household goods by accident. When I called to have the lock broken and to pay for another one I was told only the manager could do that and he was gone for one week and they didn't have any more units. So I paid for 10x30 storage unit that is empty and had to pay to have my household goods kept over the weekend with the moving company until I found another storage company who could accommodate me.
Recommended: Yes
Pat Noll
Jan 27, 2015
Wonderful
This PS is great to work with. Joe has been wonderful to help me get things all setup and explained things in detail. The rest of the staff is great as well.
Recommended: Yes
Jeff Crayton
Mar 19, 2014
No complaints!
Very meticulous manager, which instills confidence that the paperwork's right and there'll be no surprises. Everything's clean and easily accessible.
Recommended: Yes
