Richard Horen
Feb 25, 2024
Everything went as planned. Smooth
Staff and facilities were as expected!
Recommended: Yes
James
Feb 09, 2023
Adequate for Short Term Storage
While we appreciate the temporary storage, those lockers in the "tunnel" have a very narrow road for a vehicle. We could barely make the turn to get into that section in our pickup truck. The front desk person was very friendly and helpful and refunded the imposed lock fee, since we brought our own lock that was satisfactory.9
Recommended: Yes
BKash
Aug 12, 2022
Quick easy setup and move in, excelent customer service at site.
great site in good area, just wish it was 24hr access.
Recommended: Yes
Jack Hamre
Jul 30, 2022
Safe, secure, clean, and efficient!
Use with confidence when you seek a facility to store your belongings.
Recommended: Yes
Kevin
Mar 16, 2022
Convenient location and friendly helpful service.
Access is tight but adequate for parking a vehicle. It does what I need it to do at a reasonable price.
Recommended: Yes
片来
Aug 14, 2021
confusing
So there are multiple building on site and none are really numbered other then the main units on main level. So the building I thought was number 2 ended up being number 4. Also units are kinda poorly lite. And if ur in your unit and not moving where the motion detectors are the lights will keep shutting off on you. I just hope to move by winter to a better location cuz I dont know how they foresee saying these units are climate controlled.
Recommended: Yes
Dan
Apr 25, 2020
Secure, but not amazing
Not stellar, just average in every way. Lack of climate control doesnﾃ｢竄ｬ邃｢t make for a long-term solution, though.
Recommended: Yes
Adam
Apr 06, 2020
Quick, easy, seamless
Using this service was quick, easy, and not a bother at all to use. Such that you barely noticed it in getting the things you needed doing done. Very nice.
Recommended: Yes
Stacy
Mar 26, 2020
Good place
Nice enough space. The tunnel is a little tight for a big truck, but it worked.
Recommended: Yes
Green
Mar 13, 2020
Undecided
There are hidden fees that they don't tell you about on the website.
Recommended: Yes
Kay Senart
Jan 06, 2020
The person was very nice and...
The person was very nice and professional
Recommended: Yes
Susanne Devitt
Sep 11, 2019
Good communication
Good communication, easy to sign up for storage and easy access to my unit.
Recommended: Yes
Carl C Haight
Mar 23, 2019
FROM THE START:
From the start it was a pleasant experience. I have made a lot of moves in my life and no two were alike, and having to put stuff in storage is an extra hassle. This time it went easy and by late afternoon I had my first load of boxes stored ! CCH
Recommended: Yes
Milton Rodriguez
Oct 01, 2018
Public storage at Richfield gave me a...
Public storage at Richfield gave me a Great service and Excellent customer service. I would totally recommend this location to my friends.
Recommended: Yes
Michelle Herling
Sep 06, 2018
I have never rented a Public Storage...
I have never rented a Public Storage Unit. I am in transition, and stress level is high. Property Manager Janice at the Richfield, Mn 78th Street Location took all my stress away with her kind words, her easy to follow directions. She is top notch and took an enormous amount of stress off my shoulders knowing my items are safe and how I too can help keep the area safe by following the directions given. Janice Rocks!!!!
Recommended: Yes
Cynthia Sampson
Apr 10, 2018
Linda is awesome!
Linda is awesome!
Recommended: Yes
Joseph Perdue
Apr 09, 2018
They hooked me up quick & easy.
They hooked me up quick & easy.
Recommended: Yes
Janet Dalgleish
Feb 02, 2018
I had a great experience and the staff ...
I had a great experience and the staff especially Ladonna were very patient, as managed to stumble through the final stages for moving. I greatly appreciated her help.
Recommended: Yes
Alexander Haigh
Feb 01, 2018
The lady at our sight seems like she ...
The lady at our sight seems like she does care about our stuff and us good job
Recommended: Yes
Sarah Pospisil
Sep 18, 2017
Linda is wonderful to work with! The lockers are clean and well secured. Wouldn't go anywhere else!
Recommended: Yes
Damona Williams
Aug 24, 2017
Units are clean. Linda was very helpful with showing the unit and explaining the contract. Very nice property safe and secure.
Recommended: Yes
jonathan lanuza
May 07, 2017
When I visited the facility Joann and Jennifer were very helpful and respectful. They did an amazing job on trying to find the right storage for me, fast and efficient. I am pleased with their customer service and their amazing attitude!
Recommended: Yes
John Pietila
Apr 25, 2017
The staff was very friendly and accommodating. She helped me find the best price and size for my needs. The storage area was clean and easily accessible, even for a large moving truck. I would definitely recommend Public Storage.
Recommended: Yes
SHERRY KING
Apr 05, 2017
I was very happy to work with Linda she ...
I was very happy to work with Linda she was very professional even after her computer system shut down. I was glad she didn't have to do my contract manually! You've got a winner with her. She was great!
Recommended: Yes
Laura Webb
Feb 24, 2017
This facility is conveniently located right off the freeway and brightly lit during all hours of the day. The management is wonderful to work with and tailored the unit that best matched my needs. Linda is is extremely friendly, helpful, professional and a delight to work with addressing all questions that have risen with general curiosity. She's prompt with communication and has exceeded my expectations with going above and beyond to ensure excellent service and clean & safe facilities are being delivered. I'd HIGHLY recommend this business to anyone seeking the most secure protection of valuable assets. Jennifer was also another name that deserves a mentionable as she was swift with initially getting me settled into the unit and super personable and knowledgeable.
Recommended: Yes
Gbala
Sep 20, 2016
Clean facility, courteous help
The woman in charge clearly explained the sizes of units and the entite cost for it each month
Recommended: Yes
Linda Peterson
Jul 05, 2016
Mice prevention..
Do you have mice prevention in storage?
Recommended: Yes
Camisha Brave
Apr 12, 2016
Spectacularly simple
It's was the cheapest unit I could find. Made an appointment. Went in. Paid for it. Put my stuff there. Done. Exactly what should be happened.
Recommended: Yes
Jey
Apr 07, 2016
Amazing service and simple
The storage manager was really nice and very imformative. And registering was so easy.
Recommended: Yes
Nancy
Dec 22, 2015
Excellent
No problems with storing my friends' belongings at Public Storage in Richfield, Minnesota! They called me when my lock wasn't properly put on the storage garage door. So A for service. Thank You!!
Recommended: Yes
Emily Mellon
Sep 15, 2015
Public Storage Richfield
fantastic help offered every time I spoke to staff. moving can be a bit stressful and we are so grateful for the kind assistance offered both times we have used this location for public storage. would definitely recommend!
Recommended: Yes
Monika Eckerly
Sep 12, 2015
staff very helpful and welcoming. Unit as expected.
staff very helpful and welcoming. Unit as expected.
Recommended: Yes
David Anderson
Aug 13, 2014
professional and easy to work with
I have rented from Public Storage several times over the last 10 years and the process has always been both friendly and professional.
Recommended: Yes
Allison Spainhower
Jun 03, 2014
Great customer service!!!!!
Every step of the way my interactions were very positive, from calling the number on the website, just to get some questions answered to the man I met with for the formal renting process!! Everyone was very professional and kind!!
Recommended: Yes
