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Nov 08, 2024
Great Customer Service
I needed a storage unit and the team here helped me with all of the questions I had.
Recommended: Yes
Diane
Nov 04, 2024
Simple, safe, secure
Easy process to reserve, excellent communication about processes
Recommended: Yes
Tom Lennon
Oct 28, 2024
I hope you repair the blacktop before next spring.
There really isn't any customer service. It's entirely self service.
Tom
Recommended: Yes
Bonnie
Aug 05, 2023
So far, so good
So far, so good. Unit is clean and appears well maintained.
Recommended: Yes
Paul
Oct 31, 2022
Nice place
Close to front, like it a lot and will store starting 1 or 2 of November.
Recommended: Yes
Robert Lawton
Jan 13, 2022
Great experience from start to finish
Throughout the entire process everything went perfectly. I especially commend the care, attention, courtesy and friendliness of Tina the manager.
Recommended: Yes
Dan Engstrom
Nov 19, 2021
Good location, good price when needed
I wanted to get my car stored before the salt hit the roads. I called several but nobody came close to the price in the area.
The staff at the Eden Prairie location are awesome and honest to perfection.
Recommended: Yes
Brian
Nov 17, 2021
Good beginning
Tina who manages the storage site made reserving and checking into the unit a very pleasant experience. Thank-you!
Recommended: Yes
Mary Ann Maple
Sep 09, 2021
They were patient as I navigated this experience for the first time
They went the extra mile to meet my needs. Because this was new to me , I was surprised that you had to actually buy your keys and that you were required to take out insurance for your items.
Recommended: Yes
Karen
Mar 30, 2021
Quick set up!
Great customer service. Super friendly
Recommended: Yes
Don Bickel
Jul 26, 2020
Everything went great
Everything went great
Recommended: Yes
Vanessa
Jun 21, 2020
Will recommend
Very helpful and great price. Was an easy process
Recommended: Yes
Shamika
Jun 19, 2020
Awesome
Tina was absolutely amazing and very helpful.
Recommended: Yes
Susan de Pazos
Jun 16, 2020
Good value
Good value, considerate, good space, nice location. Overall, a good place to store your items.
Recommended: Yes
Madeline
May 24, 2020
Great customer service
Sam the manager was so helpful. He gave great customer service and accommodated me even when I was late due to going to the other public storage in eden prairie on accident.
Recommended: Yes
Paul
Jan 16, 2020
Great renting experience-Andi was helpful!
Andi was very professional and answered all of my questions. Great to work with!
Recommended: Yes
Jacquelyn
Jul 23, 2019
Pleasant Experience
Resident manager was very helpful and knowledgeable and expedited our checkin due to her experience! Very happy with experience.
Recommended: Yes
Steve Wolf
Jul 15, 2019
The lady at Hwy 7 and Vine Hill was...
The lady at Hwy 7 and Vine Hill was helpful, polite and patient. STEVE
Recommended: Yes
Rhonda
Jun 27, 2019
Good Experience with Public Storage
I have rented four different storage spots with Public Storage. The service, both in person and per the website, has been timely, accurate, and friendly. The storage spaces are secure, clean, and conveniently located.
Recommended: Yes
Dave Deustch
May 14, 2019
Rented a second space and surprised
Rented a second space and surprised the second space which is the same size as the first space costs more and no discount too. Surprised in Eden Prairie, Minnesota.
Recommended: Yes
Kinnareth Sengthongdeng
Mar 25, 2019
Great Service
Friendly customer service rep, quick, convenient!
Recommended: Yes
Abby Messer
Feb 26, 2019
The rep was friendly & helpful
The rep was friendly & helpful. The environment is easily accessible from the highway and it's clean.
Recommended: Yes
Brandon Gelling
May 16, 2018
I got my stuff into my storage unit
I got my stuff into my storage unit, but I reserved a unit online and was not told until the checkout that I was required to purchase insurance each month, which was more than I was planning on spending obviously. Also, I reserved a 5' x 10' ... it is not this size if you actually measure it, besides those mishaps I guess it's okay
Recommended: Yes
Jeff Snelling
May 07, 2018
Staff is customer service oriented site...
Staff is customer service oriented site is inviting
Recommended: Yes
A Google User
Sep 21, 2017
The property manager Carol is awesome. She has gone above and beyond for me and is sympathetic to my current situation. She remembers my name and account every time I come into the office. I highly recommend this facility .
Recommended: Yes
J .Demee
Sep 11, 2017
Billing is total bs, verbally told different compared to what got charged. Gal in the office was easy to work with though.
Recommended: Yes
Karen Moghaddas
Aug 15, 2017
Thanks to Twanika for having an eye out for me. I came in with my lock and didn't stop at the office 1st she noticed and came down to let me in before I had a chance to go get her. Thanks again!
Recommended: Yes
caprie bronson
Aug 15, 2017
Twanika was awesome! It was a pleasure dealing with her. She greeted us when we walked in with a smile and was very pleasant and super helpful.
Recommended: Yes
Brian D
Mar 03, 2017
Good Deal - Expensive Add-ons
Public Storage offered the best month to month rate I could find, only having to pay $1 for the first month. The process was easy to apply and move in and mgmt was helpful. I was sad to find out that they charge $20 for mattress covers, had to buy a specific style of lock and had buy their mandatory insurance which were all add-ons i was not anticipating.
Recommended: Yes
Josh Jacobson
Aug 16, 2016
Happy
Staff was friendly and helpful
Recommended: Yes
Babette Wheeler
May 15, 2016
Storage unit was very clean. Babette Wheeler (Mrs. Laverne Wheeler)
everything was great except that older women, as I am, usually don't prefer to be referred to as Young Lady
Recommended: Yes
Michelle Hetherington
Mar 29, 2016
Exactly what I needed at a reasonable price!
Great online deals.
Recommended: Yes
Karen Koch
Sep 22, 2015
New rental but overall very happy
everything good. ease of getting in and out of facility works very well. No problems
Recommended: Yes
Thomas B.
Jun 23, 2015
No surprises!!!
We have rented from PS before, but not in San Antonio. Reserved online from Minnesota. Came in on a Saturday morning, greeted by Augustin ( Mgr.) and Mark (trainee). Seamless and stress free morning. They were very helpful and happy to have us there. Very clean facility and rental unit. Saw them repeatedly over the next week we were in town and always happy to see us. Thanks for all the help!!!
Recommended: Yes
Jon Zastera
Jun 21, 2015
Outstanding!
Couldn't ask for a better experience!
Recommended: Yes
Duane Magnuson
Nov 17, 2014
Storage near home
I chose this storage facility because of price and location.. The man setting me up was very thorough and competent. I will undoubtedly use this facility into the future. I have a beautiful car that needs to be kept safe. Thanks
Recommended: Yes
Brian Anderson
May 07, 2014
Great service. Secure storage.
Public Storage provides incredibly friendly and great service. The grounds are secure. The units are nice. The price is fair. Check it out if you're in need of storage. They're helpful from location to location too. I reserved a space at one location and needed to change it to another. The managers handled the transfer so it was easy on me. Thumbs up!
Recommended: Yes
