Elizabeth
Jul 30, 2025
Awesome customer service
Awesome customer service from staff.
Recommended: Yes
Elizabeth Hawkins
Jul 28, 2025
Staff was friendly
Staff was very friendly and explained all the rules.
Recommended: Yes
Gregory Johnson
Sep 25, 2024
Rental space as described, facility is not secure!
Upon arrival to the public storage facility I found to my surprise the security gate completely missing and the facility unsecure.
The storage space is as described and the clean. The roll up door is rusted out on the lower right corner and is difficult to open.
I arrived at the facility at 4:00 p.m. on a Tuesday and there was no representative in the office to speak to about the security situation and the worn out door. I am afraid to put my car into the storage facility to store for the winter because of the unsecure facility. Please contact me ASAP on when this facility will be secure so I can put my car into storage for the winter. Gregory Johnson 952-237-0151.
Recommended: Yes
Gorge
Mar 03, 2023
The gate doesnﾃ｢竄ｬ邃｢t open when leaving
Itﾃ｢竄ｬ邃｢s a Trashy place not recommended
Recommended: No
Eric ondeyo
Mar 03, 2023
Accessible outside storage cleany and nice
Accessible outside storage clean and nice
Recommended: Yes
Glenn
Jan 25, 2022
Great unit, very clean, organized and easy access.
I think this unit has a great location, ease of use as well as an app to open the gate during cold days. Price is very competitive too.
Recommended: Yes
Patrick Andrews
Dec 22, 2021
It was great. Management was helpful
Very nice experience. I liked it a lot.
Recommended: Yes
Tara F. Harris
Apr 13, 2021
In 25 years 7 states, BEST on all levels
What makes THIS location the best? Alex, who has lived on the property in his apartment for years ( hence BEST security). We have been here since 2007, and now have 3 thirty foot deep thirteen foot high units. Alex takes great pride in providing outstanding customer service, immaculate structure facilities, very well trained staff. He is also decent, HONEST
Fair, and has been a true joy to work with all these years. You name the horror story in those 6 other states and we have experienced them. HENCE... we appreciate Alex. The main reason we are HERE!
Recommended: Yes
Trung T Nguyen
Mar 08, 2021
very good
very good
99999999
99999998
good good
Recommended: Yes
John
Jun 02, 2020
Units weren't available for us and they couldn't find original reservation
They didn't have the original unit we needed so smaller unit is what we got as they couldn't find the original reservation but overall customer service is good
Recommended: Yes
David Campos
May 04, 2020
Nice for the price
Nice for the price
Recommended: Yes
Paul
Nov 22, 2019
He is very kind!
He is very kind, and I want to recommend to my friends!
Recommended: Yes
Kandice S
May 21, 2019
Gate issues on first use
The set up and introduction with Joanna were great. She was informative and helpful, thourough at her job and personable. The incident tonight does not reflect on her customer service. The first night being tonight that I planned to take 2 fully loaded vehicles to my unit were not acceptable. I arrived and woman ahead of us stated she wasn't able to get into the gate. Said she tried calling and went to Joanna's voicemail. I informed her the office was closed at 6. I tried the gate as well and it didn't open. The key pad was dated 5/18/19 10:45pm and that struck us both odd. The inside gate code box was dated 5/20/19 with time 6:25 and was accurate. I called and left Joanna a message as it rang but no answer and no follow up call to my message. To say I was disappointed is an understatement as this being my first experience with my purchased unit. And preparing to unload 2 vehicles wasting both of our time to come and utilize the unit. The other woman was just as disappointed. I hope this is resolved and compensated in a timely fashion to continue to utilize this brand new contract with your company and not a leave a great first impression.
Recommended: Yes
Catherine Reppe
Nov 19, 2018
Joann who I believe is the on sight...
Joann who I believe is the on sight manager is absolutely wonderful. She got me set up with a storage unit and explained the details and policies. I would have given it 5 stars but the unit that held the belongings that I purchased from a previous customer was a problem. The track was rusted and loose and when it was open the door came off the track and we were told there was nothing they could do to fix it at that time and could possibly get someone to come the following day which meant all the belonging would be available for anyone to take. We the customers worked on it for over an hour to make it possible to close and attach the lock back on it.
Recommended: Yes
Phillip Porter
Sep 25, 2017
Excellent service with great prices
Excellent service with great prices
Recommended: Yes
Michelle Jones
Sep 14, 2017
Easy to make reservations great staff
Easy to make reservations
Recommended: Yes
Michelle Jones
Sep 12, 2017
Had a great experience there. Jessica went over everything with me. She is so friendly i would definitely recommend this place
Recommended: Yes
Shelia Gooden
Aug 27, 2017
Hi im shelia and the moment i meet lauri i felt at home. She assured me that all of my belongings would be safe she did a walk-through with me to show me many of the other units it was a very pleasurable experience Laurie is great
Recommended: Yes
Judy Doble
Jul 13, 2017
Lauri was so helpful and answered all the questions we asked. made it easy to sigh up and know our things are protected thanks Judy Doble
Recommended: Yes
brian wittenkeller
Jul 08, 2017
Friendly staff that has been nothing but exceedingly accommodating every time I need them for anything. When i signed up they even recommend that i do it online to dave myself some money. A great place for your storage needs.
Recommended: Yes
R Rowland
Jun 21, 2017
Supportive and helpful
I had a 10 by 15 unit, but not occupied yet and the agent help me switch to a 10 by 20 unit which turned out to be a much better fit. She was cooperative and quickly solved my problem.
Recommended: Yes
April Turenne
May 30, 2017
Great service
Great service
Recommended: Yes
Marcy Eisenreich
May 25, 2017
Laurie was wonderful with all the ...
Laurie was wonderful with all the changes in plans we had. Would recommend Public Storage to anyone looking for storage.
Recommended: Yes
Ashley Froelke
May 10, 2017
I would like to give this place a 5 stars! Lauri was so awesome! I originally asked for a 20x10 storage unit, but as soon as I informed her I only needed the storage unit for a month, she immediately told me she could get me into a 30x10 storage unit for less money due to a special they had going on. Lauri was so friendly and helpful and I can't thank her enough for making the process so simple and for saving me money! I would highly recommend this place to anyone! I also want to mention the lady working at the Savage Public Storage location was extremely helpful as well.
Recommended: Yes
Lindsay Sherman
Apr 19, 2017
I would highly recommend Public Storage ...
I would highly recommend Public Storage as they were so helpful and I have never used public storage before so they explained everything very clearly. I will suggest them to my friends and family
Recommended: Yes
Zanesha Brown
Feb 03, 2017
Prices are very high compared to competitors.
They suck you in with the $1 special that isn't really a dollar after administration fees and lock purchase and non optional insurance.. but after that prices sky rocket and I wish I had looked around first before committing.
Recommended: Yes
C Schultz
Jan 17, 2017
Burnsville, MN
THIS LOCATION IS AWESOME! The property manager had a lot of patience with me showing me different options that I could afford. She was great!!!
Recommended: Yes
Omari Chatman
May 11, 2016
Two thumbs up!
Its a very clean environment very friendly and works are always on the JOB! Prices meets my budget that I can afford.
Recommended: Yes
Ed Williams
Dec 15, 2015
Good Service
Your on site staff is great, friendly, knowledgable, keeps the property clean and orderly. Lauri made the rental sign up process very easy and not at all rushed. Thanks for having such great staff
Recommended: Yes
