Isabella
Jun 22, 2025
Quick & Easy!
Super easy to reserve and pay for the unit online! Then, showed up and opened the gate with an app - didnﾃ｢竄ｬ邃｢t even have to get out of the car. Unit was easy to find and lock and paperwork were left right inside the unit for us. Easiest storage unit process Iﾃ｢竄ｬ邃｢ve ever had.
Recommended: Yes
ARTURO THORPE
Jun 07, 2024
Quick ,easy and Done
Awesome holiday special and a easy online move in experience
Recommended: Yes
John
Mar 07, 2024
Easy access
conveniently located close to but not in DC.
Recommended: Yes
User
Sep 28, 2020
Great work from Public Storage
Great work from Public Storage! :)
Recommended: Yes
MARY OTEY-SMITH
Sep 19, 2020
I KNOW THEY HAVE ALOT OF DIFFERENT SIZE...
I KNOW THEY HAVE ALOT OF DIFFERENT SIZE STORAGE UNITS MY BOYFRIEND WAS SATISFIED WITH THE LARGE SIZE UNIT BUT WITH THE HALF OFF SPECIAL WE JUST THINK IT WAS ALITTLE EXPENSIVE BUT IT WAS CLEAN ALREADY & EVERY TIME WE HAD BAD RAIN WE WOULD GO CHECK ON HIS BELONGINGS & WE WERE HAPPY THAT NONE OF HIS ITEMS WERE WET
Recommended: Yes
Dorothy
Apr 23, 2020
Great Experience all around
I had to get this unit during the Covid-19 pandemic and the safety measures and considerations were great. The employee who checked me in was professional and warm. The unit is clean and dry. The location is easily accessible from the DC area where I live.
I would certainly recommend this site to anyone in need of storage solutions.
Recommended: Yes
Tenisha Carter
Jun 02, 2019
very good customer service.
very good customer service.
Recommended: Yes
Perla massiel guaba
Sep 28, 2018
is verry good
is verry good , the price is flexibles,,ﾃδｭ like
Recommended: Yes
Laurice Jackson
May 21, 2018
Customer service was a super A++ at the...
Customer service was a super A++ at the public storage on Saint Barnasbas rd. Suitland Md.
Recommended: Yes
Tamara Pugh
Mar 27, 2018
Check them out
Monica the manager and the storage unit was excellent on point very respectful to my mom had us laughing she just made our day she knew how big to get a storage she was right on the money
Recommended: Yes
Alice Dodd
Mar 08, 2018
courteous efficient
courteous efficient
Recommended: Yes
Tesa Hanson
Jan 29, 2018
Clean space and well secured
Clean space and well secured. I would recommend this company.
Recommended: Yes
mercedes gibson
Oct 12, 2017
My name is Mercedes and I just joined you guys storage and it was my first time ever using storage. I recieved helped from MONICA she was so helpful and very professional even after I notice she wasn't feeling ok but she wore a smile and she did her thing. I feel like my items will be safe! Thx a lot
Recommended: Yes
Shante Brown
Oct 09, 2017
The website and reservations online are ...
The website and reservations online are not accurate in terms of pricing vs. when you arrive at the location
Recommended: Yes
Keith Young
Oct 07, 2017
Service was great
Service was great. I think Kelly for the great fast assistance.
Recommended: Yes
Emmanuel Simms
Oct 06, 2017
Kelly was great helped me get all my stuff in promptly and timely. She made sure the unit was dust free and serviced me to the best of her abilities. Also when ever I return she always greets me with a smile and asking what can I do to assist. As I approach my last days I am truly thank for to have Kelly remind me my storm won't be long and sure enough it's over! Thank you for making me feel like family.
Recommended: Yes
Kelly Price
Oct 02, 2017
Monica and staff are SUPERB! I don't think I have been met with such spectacular customer service during one of the toughest times of my life!! THANK YOU Monica and Team!!!
-- Kelly & Jasmine Price
Recommended: Yes
Catherine Townsend
Sep 22, 2017
No regard for renter's property. The concrete floors were upgraded by grinding and resurfacing. The unit was not protected so the water and dust from the process seeped underneath and collected on EVERYTHING inside the unit and totally destroyed a box containing special wall pictures and portraits. Thank goodness they were wrapped in bubble wrap inside that box and protected from the dust and water! No notice was given of impending work nor once it was complete... Nothing! Buildings are old and you can see where trash is simply thrown over the fence surrounding the property. #Neveragain!
Since my post, management has reached out to discuss issues and was very apologetic for the problem. It was suggested I file an insurance claim (since the unit was insured) but portraits and pictures are an "exception" and are not covered. I'll do more research next time! Thank you PS for the resolution.
Recommended: Yes
Candice Dease
Sep 17, 2017
Customer Service was awesome, very friendly, and professional. Monica gave me all the information I needed and more. Only reason I rated a 4 is because I had to pay for insurance that was "required", but it didn't state that online, and if it had not been for me having some money to move over from my saving, I would have had to leave. Insurance should be up to the consumer, but other than that, everything else was PERFECT!
Recommended: Yes
Carol Campbell
Jul 11, 2017
Review on my experience. ...
The Manager that I had was Monica and she is Fabulous! She is extremely professional and walked me through every step. The location that I chose is in Prince Georges County off of Barnabas Road. I recommend to any one who finds themselves in an unexpected situation in life to use that facility and take one less stressful situation off of your plate... You are in wonderful hands!
Recommended: Yes
Jasmia Smith
Jul 03, 2017
Customer service was outstanding but I ...
Customer service was outstanding but I just wish that I could had receive a refund a day later I found out I didn't need the storage.
Recommended: Yes
Pam
Jul 19, 2016
Excellent
The customer service representative was very professional and helpful, she informed me of all specials and units. She called after i purchased my unit to make sure i had the right size unit for my two bedroom apartment.
Recommended: Yes
Cecelia Gray
Mar 15, 2016
I THINK YOUR THE BEST.AND YES WILL TELL A FRIEND
I THINK YOUR THE BEST. AND WILL TELL MY FRIENDS. THANKS
Recommended: Yes
Demetrius Williams
Apr 02, 2015
Great Locations
Public Storage has alot of great locations but some of the prices are expensive. Great Customer Service
Recommended: Yes
Chelsea Anderson
Apr 02, 2015
Simple quick and easy
I work in retail and top customer service is something I always deliver and I appreciated the fact that Anthony delivered the same thing. People always tell bad but never tell good. Anthony was great and made it easy, public storage I would recommend.
Recommended: Yes
