Karey K
May 31, 2025
It's your basic storage fascility in the heart of Boston. Does the job.
Check in was quick and easy. Guy on staff was friendly and helpful. I've only had my stuff and my car there for a week so can't really report beyond that. I wish there was a place inside to store a car rather than leaving it outside - but what can you do? The unit I got was small (5x5) but plenty of space for what I had.
Recommended: Yes
Alex
Oct 02, 2024
Their service were second to none.
I would highly recommend this storage facility to friends and locals.
Recommended: Yes
Alex
Sep 30, 2024
It were overall exceptional experience.
From start to finish, it were a smooth transition.
Recommended: Yes
Danielle
Aug 02, 2024
Chris was extremely helpful!
Easy to get -Chris was helpful. I bought a lock.
Recommended: Yes
Henry M Yglesias
Aug 09, 2023
Chris is great
Everything went and is going smoothly. Chris is in top of things! Only thing is wish that times for entry were later than 6pm, but besides that no complaints!
Recommended: Yes
Sricharitha Kongara
Aug 31, 2022
Overall experience was smooth and good.
It was a smooth experience. I was able to move in without any hustle. People are really helpful there.
Recommended: Yes
Isabel
May 17, 2022
recommendation
Hi, I would recommend having 24-hour access
Recommended: Yes
Arindam
Feb 27, 2022
They helped me to move my car with in 3 hour
They are great. I had to move my car same day as I called them. They helped me to hold the nearest option and I was able to move my car with in 3 hours.
Recommended: Yes
Charles
Mar 22, 2021
Great Customer Service
Peter and Danielle are friendly and professional. They helped us locate our receipt.
Recommended: Yes
Jen fox
Mar 18, 2021
Solid storage facility
Great location and clean. Staff are helpful. Only downside is the hours - they are really limited especially on the weekend.
Recommended: Yes
mimmie
Mar 18, 2021
Feedback
I would rate it higher, but the big problem for me is that the hours are too limited. I can't make it there after work on a weekday, and on weekends you close even earlier. It would be more helpful if you stayed open later.
Recommended: Yes
H
Mar 18, 2021
Good Location - Nice, Friendly, Staff
I like how secure this location and it's within a walkable distance from my apartment. The price is nice compared to my apartment unit's price. The only downside is the limited hours, but I'd prefer that over things being less secured! Overall a good storage place and the first free month of rent was really nice as well.
Recommended: Yes
Dusya Lyubovskaya
Mar 05, 2021
Thank you
I love the service , the payment service and location of the storage facility
Recommended: Yes
Jeannie Maine
Mar 05, 2021
Great
Great people and location and price
Recommended: Yes
Dave
Mar 04, 2021
Ok but not great
Facility is good. Easily accessible. Good parking. Clean and feels safe.
Disappointed with creeping storage rate despite letting the management team know that pushing rates up last year was not ideal.
Recommended: Yes
Ricardo
Feb 10, 2021
Unfriendly management
I have been a customer for iber 10 years. Lost my job and have tried faithfully to make my payments. Have not missed one but when I ask a revision of the rent, I didn't even get an answer.
Recommended: No
Peter problemss!!
Feb 04, 2021
Peter manager is a big PROBLEM!!
Peter is a big Problem!! New Management v Mismanagement
Recommended: No
Peter
Feb 03, 2021
Peter manager is a big problem!!
Peter Manager is a BIG PROBLEM!!
Recommended: No
Lee Kleinman
Feb 03, 2021
Convenient storage to the South End.
Customer service and local management are very decent at this location. I lost an oriental rug to moths in our open storage spot there a number of years ago and was never compensated by your insurance. After that I refused to pay insurance as we have our own homeowners policy, which I emailed to you. In the past year, the insurance has once again been tacked on, which I truly resent. I lost a rug worth thousands of dollars due to moths coming into our stage area, from another storage area.
Hours are convenient and the management there is very helpful.
Recommended: Yes
Alex s
Feb 03, 2021
Would recommend!
Great flexibility and location.
Recommended: Yes
Stewart Lassner
Feb 03, 2021
Happy except for multiple price increases in less than a year
In principle happy with my experience. Space is very old and looks it but otherwise functions as promised. The most disappointing thing is that I have had 2 price increases in less than a year. I have been promised a follow up with call with the manager regarding the price increases but so far have not heard back
Stewart Lassner
stewart.lassner@gmail.com
Recommended: Yes
Holly
Jun 22, 2019
Easy to find, good customer service
Easy to find, good customer service in person and over the phone!
Recommended: Yes
Eddie
Apr 07, 2019
Awesomenes
Awesome...i like thee services the people...and most of thee location
Recommended: Yes
Sean Fielding
Jun 08, 2018
Easy to work with
Stored my car on short notice. Was quick and efficient
Recommended: Yes
