Tiffany Slaughter
Jul 20, 2025
Fast, friendly
Fast, friendly, courteous… Easy convenient.
Recommended: Yes
Allen
Apr 16, 2025
This place was great
The people are friendly and has great prices I don't have anything negative to say
Recommended: Yes
T Epperson
Feb 12, 2025
50/50 chance of a good experience
Felt rushed to get all of my things into my unit and felt not welcome there after I did that
Recommended: No
Stephen Dean
Dec 30, 2024
Fast easy move in
Was able to reserve and move in the same day.
Recommended: Yes
Jon Stump
Aug 10, 2024
Easy task
I had a smooth check in time with no issues
Recommended: Yes
Chaney
Apr 30, 2023
High quality storage
Ben was wonderful, left a lock for me due to not being able to be by before closing hours. Customer service is top notch!
Recommended: Yes
Shatirah
Mar 11, 2023
Prime storage
The lady was very nice and got me the perfect size unit she could possibly find. She really made things easy for me. Thank you prime storage.
Recommended: Yes
D. Kelly Bynum
Jan 25, 2023
Best Customer Care Experience in a long time
Listen, this is my first day renting space here and all seems well thus far but this Review is specifically for the customer CARE that I received in storing my trailer. When I shown the parking spot, I did not think that I would be able to park my trailer, in fact, I was about a few seconds from canceling the reservation and asking for a refund....but Tee encouraged me that I would be able to do it and that she knew for sure that it could be done. Listen, when I tell you she guided me through this whole process of maneuvering my trailer into this space, that had a vehicle right next to it, she did it and did it well. She was very patient, encouraging and on point as she guided me into the spot. I would not have been able to do it without her assistance! So thank you, Tee!!! I know you said this wasn't your normal location, but God knew I was going to need a lil guidance today. God Bless you!!
Recommended: Yes
Tina Scott
Sep 20, 2022
My Decision
Well as I was fixing to choose this place to store all my worldly good's, I decided I had better read the reviews. Glad I did. Not only were the reviews a HUGE factor in changing my mind but so was the fact that this place not once even tried to respond to anyone. Which to me says "we don't care" so I'll take my $500 a month business elsewhere.
Recommended: No
Bailey Miller
Feb 27, 2022
Prime storage - Jefferson - so nice and helpful!
The manager Chrissy was so friendly and professional. She made moving in to a smaller unit from my original unit so easy. She helped me every step of the way. If I could give her as a person 5 stars I would. Iﾃ｢竄ｬ邃｢ve had a great experience with prime storage in general but the people make the experience 10x better. Moving is stressful enough.. shoot LIFE is stressful enough especially in this day and age there is so much stuff to stress about go to prime storage save some stress they are gonna help you out.
Recommended: Yes
Doug Tullock
Dec 01, 2021
Renter's Beware
This place has no security cameras to deter theft and protect your valuables. My mother's inside unit was broken into and they were extremely unhelpful when the security officer found it. And if someone has the code to get inside, they can burglarize worry free since there is no security footage.
Recommended: No
Luz Hernandez
Apr 02, 2021
Outstanding service and very clean
Outstanding service and very clean
Recommended: Yes
Mary Hogan
Mar 25, 2021
Very helpful
Prime Storage has been very helpfully working with me
Thank you
Recommended: Yes
Schell Electric
Mar 24, 2021
Long time tennant.
The last mgr, Chrissy was great. Really kept up with things and kept everything in order.
Hopefully we can find another "Chrissy"
Recommended: Yes
Nancy Alvey
Mar 24, 2021
Nice size units. Good security.
Nice size units. Good security.
Recommended: Yes
Dee
Nov 30, 2020
Disgustingly dirty facility with intrusive management.
Management is horrendous. I thought the lady was nice at the desk until i told her that there was fecal matter on the ground in the bathroom. Solution, put an "out of order" sign on the door and call it a day. 2 weeks later i walked past the bathroom and smelled stale feces, i poked my head in ... Still feces on the floor. Disgusting. The rest of the facility has been cleaned probably as often. When it was "Jtown self storage", 2 thumbs up, but NOW that Prime took over, 2 thumbs in my disposable gloves pointed towards the ground. Terrible facility that sounds good on paper.
Recommended: No
Stevi
Mar 02, 2020
Great location and employees
Very easy set up and access to units
Recommended: Yes
