Nichole Devine
Oct 13, 2025
Great
The lady at the desk was very friendly and informative.
Recommended: Yes
Kermit Morris
May 12, 2025
Easy check in and move in.
Thanks for your convenience and availability.
Recommended: Yes
Dawn Markley Stueven
Jan 06, 2025
Loved the online process, very smooth and quick.
The front office was so wonderful, patient as this was a first time for us and had questions. Requested to have the top bar secured and it was completed by the time we came back with a load. Nice, polite, friendly, and very refreshing to have actual customer service. Would definitely recommend
Recommended: Yes
Melanie McCoy
Jan 05, 2023
I would recommend
This is a nice well kept facility
Recommended: Yes
Robert wehner
Oct 04, 2022
Clean affordable and very friendly
If you need a storage unit this is the place to go all paper work can be done online and they leave lock and key in the unit for when you get there
Recommended: Yes
Ruby Martin
Sep 15, 2022
Great storage place
Prompt, professional and easy to get online fast!
Recommended: Yes
Lauren Hoxworth
Feb 08, 2022
This whole process was very well organized and efficient.
This whole process was very well organized and efficient.
Recommended: Yes
Melissa Tillery
Jul 06, 2020
Quick
Quick way to rent a storage unit. Secure gate and looks clean.
Recommended: Yes
Jimmy Adams
Feb 25, 2020
The person that checked me in to the...
The person that checked me in to the unit was very friendly and helpful. I didn't feel rushed or pressured in any way.
Recommended: Yes
Frederick Freeman Jr
Sep 20, 2019
Excellent customer service
Excellent customer service
Recommended: Yes
SelinaL
May 07, 2019
Very friendly
Very friendly. Process was quick and easy. I was able to view the unit before buying and was also offered to buy products that I would definitely need for my unit right at the office.
Recommended: Yes
John Driscoll
Feb 26, 2019
Real reasonable rates
Real reasonable rates, save more by booking online. Good hours.
Recommended: Yes
Debbi Decavit
Jan 03, 2019
First impression was amazing.
Anne was very friendly, informative, and helpful with explaining the policies and benefits of renting with Public Storage. She showed how the locks work, the size and placement of the shed I rented, what the insurance covers and she even recommended a moisture barrier for the floor. She showed me how to set up automatic payments and what the charges on my first installment were for and what they covered.
Recommended: Yes
Kathleen Pursley
Sep 12, 2018
The manager was very nice and...
The manager was very nice and knowledgeable about everything. Explains everything and was helpful.
Recommended: Yes
Rochelle Walkenford
Apr 08, 2018
The Office
My only complaint is that the office cigarette odor. It was not a good impression in my opinion.
Recommended: Yes
Richard Wallgren
May 24, 2017
Very satisfied
Very satisfied
Recommended: Yes
Ziriko RuiGe
Apr 18, 2017
Never see workers there. Locks are hard to open. The garage doors are hard to lift up alone. Lots of space though, prices are decent.
Recommended: Yes
Haley Tyler
Apr 04, 2017
Great customer service and very easy ...
Great customer service and very easy access!
Recommended: Yes
James Adam
Feb 16, 2017
It was a wonderful experience. Very painless, and with the help of Jessie in the front office, who was extremely helpful, informative, and always smiling, it was a joy for me. Thanks Jessie, and sorry for the late review!
Recommended: Yes
Tim Johnston
Jan 16, 2017
Came in today and was helped by a young lady named Mariah. She was very knowledgeable about supplies I needed in order to pack my belongings for a move. She helped me figure out a cost effective way to get everything pack without going over budget.
Recommended: Yes
Christina Day
Jan 16, 2017
Fantastic service! I came to look at packing supplies and Mariah Thompson was extremely helpful :) she knew EXACTLY what she was doing and where everything was. Highly recommend!
Recommended: Yes
Morgan Shinliver
Oct 28, 2016
Miss Jessie was absolutely fantastic to work with. She helped us determine the right unit for our needs and budget. The grounds were clean & tidy. We will continue to use Public Storage for all our storage needs!
Recommended: Yes
Ashley Woltje
Sep 01, 2016
outstanding
the associate who helped me was beyond helpful and friendly. she explained everything very thoroughly and answered all of my questions. after I moved my belongings to the unit, I even received a call to see how everything went and to make sure there were no other questions. customer service is superb. the unit itself was reasonably priced. I love all of the security perks and have great confidence that my things will be safe.
Recommended: Yes
Shannon
Aug 17, 2016
Fast, Easy, Service
Great Service
Recommended: Yes
Diana Martin
Dec 16, 2015
Excellent customer service
Shannon was helpful and friendly . . . she fulfilled my needs for a storage unit . I'm happy in my decision to switch over to Topeka public storage. Thanks Shannon.
Recommended: Yes
Dana Michael
Dec 10, 2015
Excellent customer service, few negatives
the people at work they're excellent very friendly and very helpful. the complex isn't very well lit at night it's very very dark. it would be nice to have 24 hour access to belongings. You can put more in Storage if it's easier to access it
Recommended: Yes
Lisa Nettrouer
Aug 19, 2015
From start to finish,easy access, convenient location,friendly atmosphere.
I needed an affordable price and easy access to my storage space. This is affordable and with a gateway entrance with security cameras I feel like I made a good choice.
Recommended: Yes
Dennis Grindel
Mar 18, 2015
Good Service
Only problem I had was she quoted me one price then got back to the office and the price changed.
Recommended: Yes
Linda Doran
Mar 21, 2014
Even this forgetful Grandma, loves Public Storage!
The ladies at " my Public Storage" location, are the most pleasant and patient girls out there! Twice now, I haven't been able to find my units keys! I am terribly forgetting everything lately. I lost my husband of 40 years just before Christmas, it made a situation that I had to move into my brothers home, had to move most everything myself, and clean the rental house, I was and am exhausted. I had no idea my husband was ill and neither did he! But the ladies at P.S. are wonderful! They didn't give me any trouble about it at all, in fact they smiled and ordered me more keys and new lock. Even are going to keep one of my keys in the office in case it should happen again! All of my "key trouble"' and I had the unit less than even a month! Thanks Public Storage, for having such great and helpful people working for you!
Recommended: Yes
