Public Storage - Lombard - 412 W North Ave

Easy and convenient.

Move i. was great.. It was easy and convenient!

Recommended: Yes

No story to really tell yet because Iﾃ｢竄ｬ邃｢m yet moving things

Everything is exceptionally well at the moment.

Recommended: Yes

I had issues because your system was down but tried later and worked

Stphanie really helped me-Your system was down so she walked me thru it! Thanks You Stephanie

Recommended: Yes

Convenient, clean and efficient.

The unit was clean, the light worked and the general maintenance of the building looked well cared for. Code activated gate to enter AND exit gives you a sense of security. I feel comfortable storing my valuables here. Highly recomended and competitive pricing.

Recommended: Yes

Safety

Diana was very helpful, and the best part is, very secure facility.

Recommended: Yes

Fantastic Experience

I would recommend Public Storage to anyone needing a storage facility.

Recommended: Yes

Very easy online process

I arranged for the unit on the morning I needed it. Arrived two hours later and the unit was cleaned and ready for me to store my items. The lock and paperwork were in the unit as stated.

Recommended: Yes

it was a very good experience. Melanie was excellent.

Melanie made the whole experience. She was very professional and friendly and went out of her way to be helpful.

Recommended: Yes

i have know idea how to rate you

i have know idea how to rate you. i have not even tried to move in yet

Recommended: Yes

Public storage is easy and fair

Public storage is easy and fair. Compared to other storage facilities.

Recommended: Yes

Excellent experience

Excellent experience Very friendly and helpful staff

Recommended: Yes

Clean

Clean, courteous, responsive!

Recommended: Yes

Best Storage facility

I had a wonderful experience at the Lombard Public Storage. Julia was very helpful and got me in and out with no questions at the end. Everything was explained and the value was un-beatable.

Recommended: Yes

Great!!

Even those i came to just rent 5×5 unit. Sally showed me 5x10 unit that was still in my price range and worked out just GREAT!!

Recommended: Yes

Came there a couple days ago to purchase boxes lasheena was very helpful on getting the right amount of boxes for my move. Very friendly and professional. Thanks! All packed and ready to move home!

Recommended: Yes

I went to visit another public Storage to check unit and pricing an to my surprise this beautiful lady I see again from the previous public storage I visited last month . She still had that great smile and warming attitude and great personality I would not know no other place that I would fell comfortable then here. Thanks Lashina for your hard work and dedication to your customer.

Recommended: Yes

Sally was great. The whole experience was easy and quick. I like the location and the hours of operation.

Recommended: Yes

Came in to pay my bill and Sally gave me excellent customer service. I was in an out in no time. Thank you for your help today.

Recommended: Yes

Amazing Service!

Sally the property manager was kind and informative. Very helpful and clear on what I was signing up for, I would definitely recommend this business to my family and friends!

Recommended: Yes

My dad has been a long time renter at Public storage. Recently we rented a second unit and like always we had a great experience. Sally was very upbeat, helpful and informative. She helped make our experience great. It was quick, easy and all our questions were answered. The whole transaction took no longer than 10 minutes. Thank you Sally!

Recommended: Yes

Great service and unit space for what was need

We need a small space not to shabby but well enough to fit what was needed to be stored and this unit did the perfect job

Recommended: Yes

Very efficient and friendly staff!

I had reserved a storage unit for my daughters but at the last minute they didn't need it. When I called to cancel the manager was very polite and professional. He said that if our needs changed to please give him a call.

Recommended: Yes

Convenient locations

We liked that there were a few locations to choose from in close distance to us. We also liked that we were not committed to a contract; we only needed the unit for a short period of time and were glad that there was no one-year type of commitment. Access hours and accessibility of the unit were convenient too.

Recommended: Yes

Easier than expected!

The registration process was much easier than I expected it to be, the move from the car to the unit was good because there was no door threshold to lift heave objects over. Lighting is great. Also, had a very pleasant CSR.

Recommended: Yes