Salvador Soraparu
                                                Apr 01, 2025
                                                
                                                
    
    
    
    
    
    
                                                Excellent
                                                Excellent service, clean and secure.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Louis Santiago
                                                Nov 02, 2023
                                                
                                                
    
    
    
    
    
    
                                                Friendly service
                                                Fast,clean and easy check in also feels secure.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Antonio Stevens
                                                Sep 25, 2023
                                                
                                                
    
    
    
    
    
    
                                                Awesome
                                                Awesome Experience. All of our answers were answered pretty good. They also were very helpful.
                                                Recommended: Yes
                                             
                                        
                                            
                                                ASHLEY
                                                May 24, 2023
                                                
                                                
    
    
    
    
    
    
                                                AMAZED WITH THIS STORAGE
                                                NICE AND CLEAN FACILITY WITH CAMERAS CHECKING AT ALL TIMES.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Bri
                                                Apr 03, 2023
                                                
                                                
    
    
    
    
    
    
                                                Quick process
                                                I was able to reserve and move all my stuff in on the same day.
                                                Recommended: Yes
                                             
                                        
                                            
                                                CJ
                                                Jan 03, 2023
                                                
                                                
    
    
    
    
    
    
                                                Overall good
                                                Overall good experience. I didnテ「竄ャ邃「t like the hidden or extra charges after booking but everything else Lae has been a good experience so far.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Rick S.
                                                Jan 06, 2022
                                                
                                                
    
    
    
    
    
    
                                                Clean facility, easy access, and friendly staff.
                                                From the moment I walked in I felt welcome. The facility is clean and well lit. The only thing I would add is a map on each level of the lockers, but it's easy to figure out. I would recommend this storage facility to everyone.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Alfonso
                                                Nov 21, 2021
                                                
                                                
    
    
    
    
    
    
                                                Easy and pleasant
                                                Front desk staff really helpful on day I went to see unit.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Waleska Arroyo
                                                Nov 01, 2021
                                                
                                                
    
    
    
    
    
    
                                                StorageMart Franklin Park
                                                The facility is very clean and well maintained. The manager Jason is very nice. Very easy to get things into the unit.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Zella
                                                Jun 01, 2020
                                                
                                                
    
    
    
    
    
    
                                                Everything was wonderful
                                                I feel the prices are great the cleanliness is good they have to Flap that to help you move in or out service was good the prices are fabulous
                                                Recommended: Yes
                                             
                                        
                                            
                                                Miguel
                                                Sep 11, 2019
                                                
                                                
    
    
    
    
    
    
                                                Excellent place!
                                                Using the unit I'm renting for band rehearsal. So far it's perfect. Pricing is great and the location and access is very convenient for us.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Matthew
                                                Jun 12, 2017
                                                
                                                
    
    
    
    
    
    
                                                Great space, great price
                                                Workers helpful and friendly, and the space is very accessible. Definitely a pleasant experience.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Jocelyn
                                                Jun 06, 2017
                                                
                                                
    
    
    
    
    
    
                                                Very friendly staff
                                                Quick and esay process and the staff make sure you are aware of everything.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Jimmy
                                                May 23, 2017
                                                
                                                
    
    
    
    
    
    
                                                Great location
                                                Staff is nice. The location is very close to the O'hare.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Jack
                                                May 21, 2017
                                                
                                                
    
    
    
    
    
    
                                                Great
                                                Great customer service . Super friendly.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Stefany
                                                May 02, 2017
                                                
                                                
    
    
    
    
    
    
                                                Clean, well lit and convenient
                                                I just moved in to Storage Mart and so far I am pleased with the storage facility. It is clean and well lit, moving in was a breeze.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Meghan
                                                Mar 02, 2017
                                                
                                                
    
    
    
    
    
    
                                                Great place to store your stuff
                                                Very friendly staff and clean facilities. Easy move in and had a dolly to use free of charge. All my questions were answered and I even got my first month free!!
                                                Recommended: Yes
                                             
                                        
                                            
                                                JAY
                                                Feb 26, 2017
                                                
                                                
    
    
    
    
    
    
                                                Good Service
                                                Great help, good customer service.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Rebecca
                                                Jan 24, 2017
                                                
                                                
    
    
    
    
    
    
                                                Convenient
                                                Convenient location and great price. Nice facility.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Rishi Nag
                                                May 16, 2016
                                                
                                                
    
    
    
    
    
    
                                                Great service and support. Can be made better with in-builit locks
                                                - Store manager was prompt in answering questions in advance
 - He was also flexible with providing cart after hours if I inform him on any specific day, which really made me happy
Suggestion
- Can be made better by implementing locks integrated on doors itself.
                                                Recommended: Yes
                                             
                                        
                                            
                                                johanys
                                                Jan 11, 2016
                                                
                                                
    
    
    
    
    
    
                                                Clean
                                                Nice service and beatiful person
                                                Recommended: Yes
                                             
                                        
                                            
                                                Nick
                                                Sep 21, 2015
                                                
                                                
    
    
    
    
    
    
                                                
                                                Vary good
                                                Recommended: Yes
                                             
                                        
                                            
                                                Beverly
                                                Aug 14, 2015
                                                
                                                
    
    
    
    
    
    
                                                
                                                
                                                Recommended: Yes
                                             
                                        
                                            
                                                Christopher
                                                Jul 22, 2015
                                                
                                                
    
    
    
    
    
    
                                                Good prices
                                                This place has very competitive prices and is easy to access.
My only two complaints would be witnessing staff being relatively rude to another storage renter. The individual had come into the store/office space and the staff looked at them and said rather rudely "what do you want?" Them a moment later "sorry, can I help you?".
Also the unit building was rather messy at some points, which is more of an issue I'm assuming of other renters (trash on the floor, etc).
All in all, glad I went with them however those two items make it hard to give full stars.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Pattye
                                                Jul 10, 2015
                                                
                                                
    
    
    
    
    
    
                                                Excellent service was given and in a timely manner.
                                                I was given excellent service when I moved in. All questions that I had were answered immediately and the persons at the front desk were friendly and very obliging.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Jacqueline
                                                May 28, 2015
                                                
                                                
    
    
    
    
    
    
                                                Jason helped us a lot. Friendly service
                                                This is our first time using a storage unit, so we have nothing to
compare it to, but the service was really good. The people
friendly and Jason helped show us everything.
Would definitely recommend this storage unit.
                                                Recommended: Yes
                                             
                                        
                                            
                                                juliana
                                                May 02, 2015
                                                
                                                
    
    
    
    
    
    
                                                Perfect
                                                Good service and friendly people 
I'm satisfied with my storage good prices.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Chantelle
                                                Apr 11, 2015
                                                
                                                
    
    
    
    
    
    
                                                it is a good place. I have had no problems.
                                                I just wish I did not have to go all tge c way to front desk, just to get a cart, but other than that, it is pretty good.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Nidia
                                                Mar 16, 2015
                                                
                                                
    
    
    
    
    
    
                                                
                                                Friendly, timely. Don't like the fact that I have to call ahead of time if I need a pully to transport items when office is closed
                                                Recommended: Yes
                                             
                                        
                                            
                                                Sandy
                                                Sep 12, 2014
                                                
                                                
    
    
    
    
    
    
                                                
                                                Very happy with my decision
                                                Recommended: Yes
                                             
                                        
                                            
                                                Mark Udden
                                                Sep 11, 2014
                                                
                                                
    
    
    
    
    
    
                                                High quality, clean, secure facility
                                                This is the only facility I visited where the 5' x 10' unit actually measured out at 5x10. All the other places were typically about 6" shorter in each direction. There is no extra charge for 24 hour access and the access is easy with large elevators and roll up doors. Yet the price was the best I found.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Gregory
                                                Aug 31, 2014
                                                
                                                
    
    
    
    
    
    
                                                all good
                                                Fast and efficient, easy to work. I enjoyed the experiance
                                                Recommended: Yes
                                             
                                        
                                            
                                                Mrs. Muhammad
                                                Jun 24, 2014
                                                
                                                
    
    
    
    
    
    
                                                First impressions are lasting
                                                I received professional and respectfulness throughout my communication with the manager and staff. I toured the facility and noticed that it was in order and well kept. I felt comfortable with the application process, knowing that my items will remain at this location throughout its duration. I would recommend this facility because of the treatment I received.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Joe
                                                Feb 18, 2014
                                                
                                                
    
    
    
    
    
    
                                                
                                                The person at the front desk was very accommodating and flexible on unit size. The facility was well laid out and clean.
                                                Recommended: Yes
                                             
                                        
                                            
                                                CHRISTINA
                                                Nov 25, 2013
                                                
                                                
    
    
    
    
    
    
                                                
                                                THIS PLACE IS WORTH IT! THEY WILL MATCH ANYWHERE U GO. EVEN THE LOCKS AND TAPE ARE CHEAP. CUSTOMER SREVICE WAS GREAT,SHE KNEW WHAT SHE WAS TALKING ABOUT.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Cathy
                                                Jul 18, 2013
                                                
                                                
    
    
    
    
    
    
                                                
                                                More access to the unit would be nice rather than one entrance door
                                                Recommended: Yes
                                             
                                        
                                            
                                                Miriam
                                                Jun 10, 2013
                                                
                                                
    
    
    
    
    
    
                                                
                                                
                                                Recommended: Yes
                                             
                                        
                                            
                                                Sabina Z.
                                                Jun 10, 2013
                                                
                                                
    
    
    
    
    
    
                                                Great experience with a minor hitch
                                                The customer service I received was very good. The facility stayed open an extra 30 min to wait for my arrival to sign the paperwork. The staff was very friendly and helpful. The only issue with my experience was that the electric garage door got stuck when I was moving my stuff in and no one was around to fix it because it was 10pm. It made moving our stuff in more challenging.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Anja
                                                Apr 09, 2013
                                                
                                                
    
    
    
    
    
    
                                                So far, very impressed!
                                                Just moved my items into storage a week ago. Amazing customer service. They responded to emails so quickly and were very helpful. I am overseas and was flying in to move my belongings into storage. They really made me feel at ease. Wonderful staff, clean facility. Fair price. I'm very pleased and would recommend this facility.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Rebecca
                                                Feb 27, 2013
                                                
                                                
    
    
    
    
    
    
                                                
                                                Went they showed me around and locker I was in need of the facility was neat and clean great customer service.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Marilyn
                                                Aug 14, 2012
                                                
                                                
    
    
    
    
    
    
                                                
                                                I got what I needed and a lot more!
                                                Recommended: Yes
                                             
                                        
                                            
                                                Dan
                                                Jul 09, 2012
                                                
                                                
    
    
    
    
    
    
                                                Fine Storage; Questionable Service
                                                OK, so I have a mixed bag in terms of the service since I dealt with 2 different people on 2 different days. One guy was the friendliest most helpful person who helped me out in a real pinch. The other guy moaned and groaned about basic things like having to look up a reservation or picking up the phone. Other than that, storage is storage and you get what you rent.
                                                Recommended: Yes
                                             
                                        
                                            
                                                Brian Stewart
                                                Jul 05, 2012
                                                
                                                
    
    
    
    
    
    
                                                Best out of 3 places I've used for storage.
                                                I was able to do everything over the phone and email. Met the moving company there and access for them was very easy. The indoor unit I rented was very clean, access was easy and the A/C was very nice to have on the hot day I moved in. I'm very happy with this place.
                                                Recommended: Yes