Angela McClendon
May 30, 2026
It was good and convient
No hassle. No complaints I’m satisfied
Recommended: Yes
K. Bell
Aug 21, 2025
Self Service Facility
There was no live Representative during office hours onsite. Customer service, had to walk me through the process of accessing my storage unit. The entry latch to the unit is rusty, however I was able to get inside, after jiggling it a few times - needs WD40 or some other oil/lubricant applied. The unit and facility was clean. However, I didn’t feel secure, due to the fact that an inebriated person appeared lurking outside the gate. He initially thought I was the office manager onsite. When I informed him I wasn’t, and opened and exited the gate, he went through and entered the building. This was all during office hours at around 4:45 pm.
Recommended: Yes
Gary
May 18, 2025
Nice people
This place worked for our short term needs - excellent customer service-showing me around and helping set up the app. Donﾃ｢竄ｬ邃｢t know how long we will have our small storage area but seems quick and easy
Recommended: Yes
N
Jul 17, 2024
Good experience
East to do alone and navigate. Everything was set up.
Recommended: Yes
A Rivera
Sep 11, 2023
Seems ok so far
Just certain lights arenﾃ｢竄ｬ邃｢t working but overall clean, and so far good customer service
Recommended: Yes
STEARLING WILLIAMS
Sep 01, 2023
THIS FACILITY HAS IT'S QUIRKS, LIKE THE NOISY SECOND FLOOR VENTILATION FAN.
THE FACILITY IS CLEAN, THOUGH SOMEWHAT ANTIQUATED. THE ATTENDANT A REAL PROFESSIONAL. IS KNOWLEDGEABLE AND VERY HELPFUL. THE PUBLIC STORAGE APP WAS DEMONSTRATED. IT HAS FEATURES THAT ARE VERY USEFUL. THE SECOND FLOOR UNIT ITSELF LEAVES MUCH TO BE DESIRED, TIGHT, WITH POST AND ALL. BUT YOU GET WHAT YOU PAY FOR, I QUESS.
Recommended: Yes
Cydney Hosey
Jun 15, 2023
Peace of mind
Really appreciate the ease and access of the facility and the readiness of the rental space.
Recommended: Yes
Kenny Doll
Apr 18, 2022
Convenient location and good price!
I would recommend Public Storage to my family and friends.
Recommended: Yes
Jose Marquez
Feb 09, 2022
Good location
Friendly staff. They did a great job in helping me move in. My only complaint is that they don't let you bring your own locks so they charge you a lock fee.
Recommended: Yes
Lane
Jun 03, 2020
Worked out great
Had what I needed and would book again. Price was right.
Recommended: Yes
Peggy Healy
Feb 04, 2020
on site rep helped get best terms for...
on site rep helped get best terms for our needs - made us aware of any special offers- walked us through the steps seamlessly
Recommended: Yes
David
Jan 01, 2020
satisfied customer
I had a very pleasant experience during my initial phone call and subsequent visit to the local office. The staff was very polite and made sure I received all the necessary instruction on how to enter/exit the facility.
Recommended: Yes
Aaron Schultz
Sep 11, 2019
Happy with the service and the facility...
Happy with the service and the facility in Burr Ridge (and the pricing which brought me there in the 1st place).
Recommended: Yes
Krystle Prerost
Jun 12, 2019
Yazmin the property manager was...
Yazmin the property manager was wonderful help and easy to talk too. She helped me make a decision in what space size I would be ok with.
Recommended: Yes
Robert Ruf
Nov 13, 2018
Everything went smooth I couldn't ask...
Everything went smooth I couldn't ask for anything more
Recommended: Yes
Karl M
Apr 12, 2018
Great site manager in Burr Ridge
Great site manager in Burr Ridge. Excellent space was available when I needed it at a fantastic intro price ($1)!
Recommended: Yes
Jennifer Panier
Oct 02, 2017
Awesome customer service. Yezmin is a rock star. Thank you!
Recommended: Yes
tom shuey
Aug 18, 2017
Nice access at any time ,well lit property carts are available and yezmin is an awesome employee cause she always gives a courtesy call so I can avoid a late fee when I forget to pay
Recommended: Yes
Mary Al
Aug 10, 2017
Very nice and clean place to store your items. Very helpful staff. Yezmin helped me to set my account very quick and explained everything completely.
Recommended: Yes
Melita Warren
Aug 03, 2017
Yezmin was very professional knowledgeable about the storage space and the unit that I will possibly need as well as being patient with me for searching out the best possible prices for my unit.
Recommended: Yes
Danielle Schuelke
Jul 31, 2017
Yezmin was a terrific help, she was able to provide me with answers to all of my questions and her all around customer service was fantastic! Wonderful experience all together.
Recommended: Yes
