Public Storage - Atlanta - 2080 Briarcliff Road NE

Quick accessible and protected

Good security gates and doors that make you feel like your stuff is safe‼️

Recommended: Yes

Nice facility

Great plac but didnﾃ｢竄ｬ邃｢t like being forced to sign up for the orange insurance online. I was able to cancel it in person but should have had that option during sign up. Otherwise all good.

Recommended: Yes

Convenient

convenient and reasonably priced; could be cleaner, but I presume that is because I moved in on a weekend in which there was a lot of activity and they had not been able to clean up yet

Recommended: Yes

Good storage space

Secure location, clean enough, carts available, elevators both working properly, a/c blowing, plenty of parking. All good things. If an edit is necessary at pick up, I will recalibrate my review, but itﾃ｢竄ｬ邃｢s all good upon move in.

Recommended: Yes

Needed somewhere to store my stuff. (Perfect)

I was loved that it was well kept, and the process wasnﾃ｢竄ｬ邃｢t very long.

Recommended: Yes

Storage

The staff were exceptionally friendly and helpful! Convenient location which is clean and secure. Pricing is fair. This storage site really met my needs of moving my twins college studentsﾃ｢竄ｬ邃｢ items into storage for the summer.

Recommended: Yes

Staff super friendly

The staff is super friendly. Place is clean and will serve the purpose of storing my daughter's college belongings.

Recommended: Yes

Price Not as Quoted

The price I was quoted online when I reserved my unit was different when I checked into my unit. My monthly payment went from $115 to $143. No one at this location would honor the price even though I had proof. The staff was professional and polite however, I do believe the right thing is to honor the original price.

Recommended: Yes

Fast and convenient, nice funny staff

Glad I chose this facility, quick set up, all questions answered, get the app itﾃ｢竄ｬ邃｢s great!

Recommended: Yes

Good Service 👍

Everything Was Well And Easy To Use Appreciate The Great Service

Recommended: Yes

Good place overall to leave your items

Decent location overall, the staff was okay to interact with - nothing special but they get the job done. The unit was ready upon my arrival - they have a great electronic notification system to where you don't have to interact with anyone to get your unit - when you open the unit, there's a lock ready for you - they unit was a bit dirty when I arrived but other than that, it was very well secured and it was a decent place to rent.

Recommended: Yes

Wonderful and easy

Clean easy to transport you items and convenient

Recommended: Yes

Be sure to get there before they close!

The staff is nice and the facility is nice. However there is a HUGE drawback in that you have to get a cart from. the front office. That is fine if you're only trying to move things in and out when they are open. But it is really hard when you are trying to move things after hours all by hand with no assistance of a cart. Most storage facilities I've used have carts handy for customers at all times.

Recommended: Yes

Would definitely recommend this facility! Good experience!

Having elevators and being indoors is super nice! And the facility is very clean!!

Recommended: Yes

Young Unprofessional Staff

Not trying to be unfair here: The online reservation and paying was simple and easy. I received my access code and unit number. I only have 1 complaint about the facility and that is the single elevator to move your furniture upstairs on the right side. When I moved my home into the 3rd floor storage unit, 3 other people were already using it. A possible 1 hour job became 3. Having to use an access code on the door to get in and immediately after on the elevator felt a bit unnecessary and slowed down the process a lot. Now for the staff. Luckily I did the paperwork and everything online so I didn't have to interact with them at the beginning but after I finished and needed to return my cart and collect my ID there was no one in the office area. 3 people where there earlier. It already took forever to move in so now there is a line of people waiting. I know 6 of us were sitting outside for about 45 minutes before they came sluggishly walking out the back door to let us in. No apology, looked bored and inconvenienced at the same time, and just opened the little box and gave us back our IDs. If you don't like your job, don't work there. The facility didn't close until 5pm. This was at 3pm. Do better and respect people's time.

Recommended: Yes

everything works

my stuff is stuffed in. everything works. i get in and out with the code, open the door with no problems. pathways are clear. can't complain

Recommended: Yes

Good value/ Poor quality

After storing furniture for a month until my son's house was ready, when we went to remove the furniture, the chairs, sofa pillow, the sofa, and the mattress had molded and mildew smell. All were thrown away. My son had thrown the mattresses in the dumpster before he took a picture of it, but did take a picture of the others. I was told that I would have to move everything out on the 31st and not the 1st, which I thought was appropriate since we rented on the 1st of August. So I did not change the move-out date that I have put on the website but I moved out on the 31st, per the young lady I talked to, and I still got a bill for the next month. I've used public storage before but it was not this one and had no problems.

Recommended: No

Clean and courteous

Clean place, provided locks, very helpful staff

Recommended: Yes

Great and clean facility

Very clean facility, very safe and easy to enter with a code, making sure only renters can enter inside with a code system for the elevator, too.

Recommended: Yes

Great service

The young lady that helped me was amazing. She was there taking care of everything by herself, and still kept a great attitude. I wish I remembered her name. It was Sunday May 2nd

Recommended: Yes

Nice!!

Nice, Clean, Quiet. No weird smells.

Recommended: Yes

Amazing staff

The lobby area were kept clean and the staff did a wonderful job with helping find the right storage for my stuff.

Recommended: Yes

Easiest experience ever!

The process went so smoothly I would recommend these guys for sure.

Recommended: Yes

Great storage!

The front desk staff was helpful and made the transition easy. Clean space and opened for me when I got in. Thanks

Recommended: Yes

Clean and easy

Process of reserving, and then accessing my storage unit was easy; facility was very clean and in good shape.

Recommended: Yes

The staff at Public Storage are outstanding!

The staff at Public Storage are outstanding - knowledgeable and ready to help. I could not have asked for a better experience!

Recommended: Yes

Good place, clean facilities.

Service was good, facilities are great. Not a fan of the fact that you have to buy their lock for $20, but still not bad considering the $1 first month rate (which I think they do to offset the hidden fees).

Recommended: Yes

Straightforward experience

Straightforward experience

Recommended: Yes

Clean

Clean, safety and nice customer service. The price is in my budget and I love this place! Thanks and be safe!

Recommended: Yes

Excellent service

Unit is clean and secure. Staff is friendly and attentive.

Recommended: Yes

CubeSmart Storage

Very easy to set up, the staff is very helpful as well. Clean and organized facility. Great lighting throughout the facility as well. Would definitely recommend this storage place!

Recommended: Yes

Great Experience!

Clean, well priced, and the staff was very helpful.

Recommended: Yes

For my first time getting a storage unit, itﾃ｢竄ｬ邃｢s great

Great deal, easy set up, great space

Recommended: Yes

Great place to rent from

Clean well organized facility, staff was very helpful.

Recommended: Yes

very happy

everything went smoothly! so happy to find this place and will recommend it!

Recommended: Yes

Online reservation

I reserved online. I didnt have an appointment time for move in.however they were ready fr me when i got there. Quick easy and hassle free move ino

Recommended: Yes

New facility, very clean.

You have to buy one of their locks. It's a new a facility which requires a special type of lock.

Recommended: Yes

The check in and move in process was flawless, will definitely recommend.

From the online reservation to the actual move in, it was the easiest and safest process I have ever been through. The pull carts was a life saver, thank you!

Recommended: Yes

Great service

Easy to set-up. Very clean. Friendly service.

Recommended: Yes

Easy Transfer

I had a unit with them for the last year, just upgraded to a larger unit and they made the transfer easy.

Recommended: Yes

quick and easy process

The staff was great and I was done in about 15 minutes and the price was great.

Recommended: Yes

Very pleased

Pleased with customer service and cleanliness of facilities

Recommended: Yes

Review

Great customer service. Very friendly and professional!

Recommended: Yes

Solution based Manager Dymond

I reserved a specific size online and all of the units that size was either not available, unable to be accessed, or had debris from previous renter. She quickly aiding in trying to find alternative solutions without downgrading me or inconveniencing me even after she constantly kept having issues accessing certain thing on the computer. Her determination and understanding of my time was and is greatly appreciated. She made a potentially negative situation beyond positive.

Recommended: Yes

Good place but could follow online prives

Good place but could follow online prives

Recommended: Yes

easy to deal with

Customer service was helpful and friendly.

Recommended: Yes

Super easy and great

Really easy, nice staff, moved in a day early and still accommodating

Recommended: Yes

Very good service and storage unit

The staff was very nice and explained the move in procedure efficiently. The storage unit was just the right size for my friends and I to share! Would definitely recommend!

Recommended: Yes

great service

very quick and easy. No hassles

Recommended: Yes

We had a very good experience and are happy we rented here.

Cecily helped us on our move in day with paperwork and understanding the logistics of the building. She was great, and we had a very smooth experience. Although we are on the top (3rd) floor, the elevator is large enough to handle several pieces of furniture and many boxes. The hallway is easy to negotiate with the push carts provided in the elevator lobby, and there was always at least one push cart available when we needed it. We found a discounted rate online, so we are very happy with the price.

Recommended: Yes

Clean and convenient, but look out for hidden fees!

A very nice and well-kept facility, but look out for all the extra fees! You are required to buy their locks ($20) and their monthly insurance ($15 / month) so once you are done with these undisclosed expenses, the unit costs way more than advertised.

Recommended: Yes

thumbs up!

Facility provided just the place I needed to store some extra items before putting my home on the market. The staff was very helpful. Note that there could be extra costs, like purchasing a lock -- you have to use a specific kind of lock on the unit -- and insurance if your items are not otherwise covered.

Recommended: Yes

Great customer service.

Great customer service.

Recommended: Yes

Could not have ben a better experience

Could not have ben a better experience. The staff was welcoming and helpful throughout my whole rental process. They took the time to find the perfect size/shape rental for my needs, and everything was clean upon arrival. I feel confident my things are secured in a safe location.

Recommended: Yes

good staff & helpful

good staff & helpful

Recommended: Yes

Excellent Facility !!

Excellent Facility !!

Recommended: No

Excellent customer service

I had excellent customer service

Recommended: Yes

I am very happy about the new building...

I am very happy about the new building on Briarcliff. It's so much better than the old one. Well lite, climate control, clean & spacious. It's nice to have Ms. Jennifer back. She and Ms. Tracy work together well with their great customer service.

Recommended: Yes

Everyone was so nice and helped me pick...

Everyone was so nice and helped me pick the perfect tie storage.

Recommended: Yes

This experience was 100% better than...

This experience was 100% better than the last one. All went well!

Recommended: Yes

Nice

Nice and friendly

Recommended: Yes

Customer service was wonderful and...

Customer service was wonderful and polite and very helpful.

Recommended: Yes

Excellent customer service.

Jennifer is so courteous , helpful and pleasant to work with. She is so detail . Showed and walked us to the unit and the use of the gate code. I will definitely recommend this location to any friend who needed storage.

Recommended: Yes

It's easy and Corey was helpful clear and kind! Great place

Recommended: Yes

While it is our first experience with public storage or any kind, this facility was well maintained and clean. Corey did a great job explaining the details of having and using a storage facility. Very professional, friendly and fun. We are off to a great start. Thanks PS!

Recommended: Yes

Really easy to move in. Corey and Leah were really helpful and amazing. I recommend this to anyone who needs a storage unit.

Recommended: Yes

Thank you so much to Leah the woman at the desk for helping move all my dorm room items into storage.. she really was a great help . she explained everything in detail and she also had pretty lip stick

Recommended: Yes

My first time renting a storage unit.

My first time renting a storage unit. The manager was patient and very informative, didn't lose patience with my numerous question, had reasonable and logical answers and didn't rush me. My compliments JJE

Recommended: Yes

Great staff and facility

Great staff and facility, the only thing I don't like is the opening hours that are very restricted.

Recommended: Yes

Highly Recommend!

The storage facility is very clean, as was my specific unit and getting in and out is easy to do. Very friendly and helpful staff!

Recommended: Yes

Public Storage

Having a terrific experience storing with this particular location just off the intersection of briarcliffe rd ne and lavista rd in Atlanta ga. Very kind staff and extremely helpful with any and all my storage needs. 5 stars in my book.

Recommended: Yes

The staff is very knowledgable and helpful.

Just started renting a unit here, but I've experienced no problems-so far so good!

Recommended: Yes

great manager

he was helpful and quick

Recommended: Yes