Extra Space Storage - 3066 - Tampa - Waters Ave

Quick and easy

Was in and out in less than 30 minutes from seeing my unit, putting my lock on, signing paperwork, and making the payment.

Recommended: Yes

Great experience

Clean well maintained storage facility.

Recommended: Yes

Great experience

Great customer service no issues

Recommended: Yes

Self storage review

Mardi was very helpful. Nice place.

Recommended: Yes

Manager excellent

Manager was pleasant fast and professional

Recommended: Yes

All was smooth to rent the unit

Easy to rent this unit from start to finish with a friendly staff.

Recommended: Yes

Clean polite and efficient

Although I was a bit disappointed on the size of the unit it seemed a lot smaller than the one I had before the gentleman handling it was quick and efficient at handling it and it was nice and clean as well and the price is right

Recommended: Yes

Easy to complete paperwork

Nice place and convenient to our house

Recommended: Yes

Great experience

At the W Waters location I had helpful friendly and prompt service so glad I choice this location

Recommended: Yes

Clean, in very good condition

Place is clean, in good repair Price with discounts is fair

Recommended: Yes

Great facility

Evelyn was extremely helpful. Because of our getting packed so late, she gave me 24 hour access which allowed me to return our rental truck on time. Above and beyond!

Recommended: Yes

Great experience....Great prices

Once arrived, customer service was great explaining all details and making sure I was satisfied with the storage location. Property was very clean. Overall it was a great experience. Would recommend this facility to friends and family. :)

Recommended: Yes

Nice space

Unit is great, no lighting was a disappointment. Service was late, price was misleading.

Recommended: Yes

Excellent customer service

Very family fast service excellent choice of place your stuff in there storage quick and easy clean establish company like a one-stop-shop you can get to lock it covers infant friendly service

Recommended: Yes

Moving was easy

Prompt communication. Upfront and honored discount rate

Recommended: Yes

Outstanding Customer Service

Paulina was outstanding she had a great personality, she went above the call of duty to assist us. She used eye contact, and professionally addressed us. I teach Customer Service for a living so I'm always critiquing businesses to see how things can be improved. Paulina hit all cylinders at 100%.

Recommended: Yes

Paulina Rocks

Paulina really went above and beyond what was required to help me help someone else with getting a storage at a late hour on a Sunday afternoon. She not only waited and completed but she had the greatest personality and was so helpful to us. I would recommend this location and this company to anyone looking for storage units.

Recommended: Yes

Decent prices compared to everyone else for the size and good customer svc

Woman at front desk was nice and very attentive and helpful. She explained everything she possibly could and was available to answer any questions we had.

Recommended: Yes

Best customer service ever

It was really easy for me to move in paperwork was quick and customer service has been great every time I go in there more than willing to help and always go above and beyond

Recommended: Yes

Paulina is awesome

Recommended: Yes

The office smelled from the bathroom. The "air conditioned unit seems humid and there are no lights in the unit, Kinda dark.

Recommended: Yes

Everything ok

Recommended: Yes

Recommended: Yes

Thank goodness Ryan was there and able to help. Great customer service.

My household goods arrived at 5:45pm in a semi tracker trailer. The driver could not drive in and back up so Ryan found another unit for me. Ryan also stayed until everything was unloaded and truck left. Thank you so much Ryan.

Recommended: Yes

Ryan and Paulina were both great

Recommended: Yes

A number of their facilities were short staffed that day. We had to call the main customer service line to get someone to go from another facility to help us open our unit. Pleasant experience from staff once they arrived. Should experience no further problems now that we have a code and entry to our unit.

Recommended: Yes

Great moving but didn't know I could have gotten a free truck rental! Cost me more then I had, because no one let me know!

Great people at the storage place, very nice and helpful. I would use them again if I needed too! but customer service should be more forth coming about the free truck rental.

Recommended: Yes

Broken into

My storage unit was broken into and I did not receive a single phone call or voicemail despite what their "records" say. The lady in the office was of no help just saying that her managers wouldn't lie and basically said that I am lying. I had to hear about this on the news and the only reason the news was on because I didn't change the channel after a sporting event was over. So I would have not even known about this until I went and paid my next bill three months from now. I am so extremely upset that I was not contacted and if it wasn't for the fact that I have no time I would move myself out of this facility instantly.

Recommended: No

Very nice manager although a little slow with the paperwork.

Recommended: Yes

I have been with site before that's why I go back to this site. Great prices and friendly personal.

Recommended: Yes

Recommended: Yes

Friendly personal and help so much with a truck to use for moving help save so much money, I would recommend this place to anyone who would need to use a storage place.

Recommended: Yes

Very nice customer service and even on a Sunday. I needed storage on a Sunday and Uncle Bobs one of a couple that was opened.

Recommended: Yes

Fair price & great customer service

Recommended: Yes

Surprisingly nice and safe-feeling for price

Was pleasantly surprised with location and security. I feel comfortable going there myself in the evening, etc. Uncle Bob is now a friend of mine ;-)

Recommended: Yes