Public Storage - Jacksonville - 6333 Arlington Expressway

Not good open lock door instructions !

All great except locked door code instructions too difficult to understand

Recommended: Yes

Convenient location

Easy access and iPhone gate opening is a nice touch

Recommended: Yes

Fast Easy Secure

I have reserved this unit last minute. I received a great discount. The monthly regular rate is very reasonable. It was very fast to do the paperwork online easy to get into my storage unit and itﾃ｢竄ｬ邃｢s a very secure storage facility I would recommend to others

Recommended: Yes

Easy Rental and Access

My move was a breeze and clean quiet facility. Easy access was the best. I reserved my unit online and paid there too, avoided the Rental Office waiting and paperwork. I love Technology. Great move-in experience and so far good storage experience too. Only need the light in my unit to work when it gets dark in the evening.

Recommended: Yes

Customer service was spectacular

Everything was good. However, the price for the smaller 5X5 unit I had expected to be lower.

Recommended: Yes

Online

I had a great experience everything went smoothly I was able to get in and out and has enough space

Recommended: Yes

Quick and Easy

This was a quick and easy process. I didnt have a lot of time. The representative was able to book and process my request before the doors closed. The representative at the storage facility was patient and thorough with everything.

Recommended: Yes

Secure and spacious for the price

This storage facility is clean and secure, as well as having plenty of space to pull in and maneuver to the units. The monthly price point we got is great also.

Recommended: Yes

CAN'T BE BEAT UNLESS YOU TIE THEM 😜😂 UP!!!

PERFECT ❤️🥰 2nd TO NONE 😁😅😭!!!

Recommended: Yes

The costumer service is great and I was able to get situated.

The place is really clean and the employee is very friendly and explained the policy in fine details. Thank yﾃ｢竄ｬ邃｢all so much!

Recommended: Yes

Great service

Very nice and friendly customer service

Recommended: Yes

My storage is on the far end

My storage is on the far end, directly in the middle apparently on a Saturday morning I can't get in the front or back end because of all the activity with my neighbor tenants. Noticed when I was there last that there is a rodent tunnel from storage unit to storage unit for rats, geicos & anything else that want to enter my unit which I am paying a fair amount for not to have crawling creatures destroying my items. Not cool.... L.D.

Recommended: Yes

Dale was friendly and helpful

Great service! Dale was very friendly and helpful

Recommended: Yes

It was so easy to get my storage...

It was so easy to get my storage unit,very smooth and friendly and informative staff

Recommended: Yes

Great customer service

In time of the virus I was provided a mask because I didnﾃ｢竄ｬ邃｢t have my own and guided to my unit to ensure I would have enough space for all my things.

Recommended: Yes

Great costumer service

Great costumer service. The representative was very friendly and helpful and took care of all my needs. I did not want to put my stuff in storage but she was able to turn an unpleasant experience into a pleasant one. She also adhered to policies in place for corona virus.

Recommended: Yes

great prices, centrally located.

great pricing, centrally located,

Recommended: Yes

My experience was fairly seamless

My experience was fairly seamless. Change of shift was going on while I was being seen so things were somewhat disoriented as far as who would help me with my initial visit. All in all I was helped by the courteous staff and wouldnt mind calling for help if needed

Recommended: Yes

Nice folks

Nice folks. Affordable place.

Recommended: Yes

other than the fact that the facility ...

other than the fact that the facility is a little run down and needs repairs, the staff was excellent. Very caring!

Recommended: Yes

Mrs carline was so awesome at the public storage they helped me out so much i suggest every body should go here i thank her for? her service thank you so much Carline

Recommended: Yes

Very pleasant experience i definitely ...

Very pleasant experience i definitely would recommend

Recommended: Yes

Great Location Great Costumer service Mrs. Niala was very Nice And Helpful

Recommended: Yes

Great location and Mrs. Niala was very nice and helpful. Even though I came before closing she was still very polite. Recommend this location!

Recommended: Yes

Naila has outstanding customer service and is definitely here to help! She made me feel welcome and comforted me when I was confused about my billing. This place is great.

Recommended: Yes

Great Job

This location has very professional employees. They were very helpful and know their job. Both renting and moving out were handled in a timely manner and they made sure everything was to my satisfaction with the unit I rented.

Recommended: Yes

Ms. Lauren is obviously one of Public Storage's consummate ambassadors who topped the icing on the cake with very informative, detailed documentary during my first day reception. During my research to locate affordable, secure storage, I also met with Ms. Haley and Erin at Public Storage--Arlington Expressway. Previous reviews also demonstrate Ms. Naila to be a very competent Property Manager. This operation surely knows how to run successfully and efficiently. I highly recommend Public Storage to anyone seeking the hallmarks of self-storage. As Oprah Winfrey would say: "You Go, Girls!"

Recommended: Yes

My experience so far is great!! No complaints!

So far so good!!

Recommended: Yes

customer service was very helpful & welcoming.

The service was great. Only one thing the two ladies in the office were busy with their conversation about another tenant rather than getting me taken care of, making my process of the paper take a little longer, when i had people waiting.

Recommended: Yes