Jay s Cohen
Apr 21, 2024
Not a bad place overall
Nice place but the customer service was pretty terrible. The guy in the office said the third party app I used was not relevant to the actual price of their facilities. In the end he was wrong and my App was very accurate.
Recommended: Yes
Emma Spicer
Sep 03, 2023
Yes I would recommend your facility.
Thanks to Mike and his wife I hand used your facility 2 times in my moving. They are great people and helped me so much. Over the years I have been satisfied.
Recommended: Yes
Valerie
Aug 22, 2023
Easy process
I reserved my unit online and it was a very easy and convenient process. I arrived the day I scheduled and the paperwork was quick and simple. I received excellent service including the next day when moved into the unit.
Recommended: Yes
Lisa
Jul 10, 2023
Clean!
Very clean and temperature comfortable
Recommended: Yes
yvette colvin
May 16, 2022
sue was very nice
every thing went very smooth, the tools needed to move in was clean and dependable
Recommended: Yes
Marlayna
May 24, 2021
Great customer service and security
Great customer service and security!
Recommended: Yes
Laurie
May 09, 2021
Very Helpful
Very helpful and friendly. Great price and very clean. I would recommend.
Recommended: Yes
Michelle
Jul 25, 2020
Exactly what we needed
we needed a unit on short notice that we felt trusting enough for my daughter.
Recommended: Yes
Ashley N Ballinger
May 30, 2019
Best value for price
This storage facility has everything: climate control, 24-hour access, on-site managers, and friendly and knowledgeable staff. It may be a bit of a drive from some parts of town, but it is definitely worth it. They offered a great move-in special and there were no hidden fees or costs.
Recommended: Yes
T.C
May 06, 2019
Storage needed asap
Gentleman at the front desk was very friendly and helpful. Enjoyed talking with him. On my walkthrough to my unit I noticed the cleanliness of the building. Move in special was an awesome deal for me. Would recommend to othersГ°ЕёЛњЖ’
Recommended: Yes
Roger
Sep 08, 2018
Very nice
When you walk in you can smell how clean it is. We had plenty enough space to store all of our items and the process was really easy.
Recommended: Yes
John
Apr 22, 2018
Friendly Management
The management here is very friendly. I am very please with my experience here and the deal I received.
Recommended: Yes
Michael
Nov 06, 2017
Awesome
Best company that will work with you and help you find the best unit that meets to you're needs and rose above and beyond to achieve greatness and happy customer's
Recommended: Yes
charivet
Sep 27, 2017
excellent
excellent, super clean and easy to find
Recommended: Yes
Kennisha
Aug 30, 2017
perfect
loved the promos, cleanliness and staff is amazing !
Recommended: Yes
Kennisha
Aug 28, 2017
Best Value for Price
Clean, air conditioned, staff is friendly, 24 hour access, promo deals. perfect!
Recommended: Yes
Forrest
Aug 15, 2017
Facility was super clean and Susan made it very easy to do business with!
Would highly recommend Susan and her facility to anyone for their storage needs!
Recommended: Yes
Cynthia
Aug 14, 2017
Nice place
Clean, well maintained. Friendly staff.
Recommended: Yes
Bridget Mitchell
Aug 13, 2017
Amazing Customer Service
Clean, very polite and friendly staff with amazing customer service skills. Will refer.
Recommended: Yes
Corey
Aug 02, 2017
The process was easy.
The managers of the facility are amazing. They took the time to walk me through everything. Great experience. I would recommend. Very clean facility
Recommended: Yes
Kelley
Jul 19, 2017
Very Friendly
Very clean, and Angel, who helped me at the desk, was extremely pleasant and helpful. She made sure everything, including my passcode to get in, was working before I left.
Couldn't have asked for a better experience
Recommended: Yes
Erin
Jul 08, 2017
Amazing customer service!
Had a great experience getting started with renting my unit. Such friendly staff and the property and very clean and safe. Very happy with my choice to rent here.
Recommended: Yes
Tammie Flowers
Jul 04, 2017
Great
Very nice place and customer service was excellent I will inform others about spare foot the price is the best in town also the location was in a great spot I am glad that I came across this ad on line. Most reservation required that you give them your credit information to hold the place and price for you.
Recommended: Yes
Tammie
Jul 02, 2017
Wonderful place
Great location and great price
Recommended: Yes
桓牡湯
Apr 30, 2017
Great service...clean
Great price. Great service. Very convenient.
Recommended: Yes
James A
Jul 11, 2016
Very easy application and lease process. Impressed with cleanliness of facility, I wandered through all 4 floors before placing my lock on my unit. Enjoyed talking to Susan during my visit.
Recommended: Yes
Jennifer Koger
May 23, 2016
very pleasant, friendly & warm customer service, clean environment and looks really secure.
Recommended: Yes
Margaret
Apr 29, 2016
More space more freedom peace of mind..friendly staff..
I found the staff super friendly very helpful .They answed all our questions showed us to different climate control spaces before we made up our minds.We love the location freedom to come and go..Those hand trucks were very helpful easy to use on and off the elevator.. Plenty of room between the units to use them without trouble turning corners.. I love it that we can pay on line...also the light in our unit is a major help...8 foot ceilings is a plus...Im spoiled all ready everything is so much more easier to see and reach..no more water damage from flooding...like our old unit from another location... Worth the fees ...so much stress lifted off our minds ...moving was s breeze ...
Recommended: Yes
Michael
Apr 19, 2016
Just what we needed.
Recommended: Yes
Norm F.
Jan 04, 2016
staff is very efficient and polite superstar facility!!
Recommended: Yes
Maxime
Nov 08, 2015
Practical location
Realy easy to access on the side of the highway.
Recommended: Yes
Chris
Nov 04, 2015
Excellent facility and very helpful, professional and courteous staff!
We just moved our things into our storage unit four days ago, but I would certainly recommend anyone consider renting a storage unit at this location. The facility is clean, only seven or so years old, and accessible 24 hours a day. And the staff/managers could not be any more helpful, professional or courteous. They have been very pleasant and patient during each call and visit - just what you would want and expect for customer service.
Recommended: Yes
Christopher
Nov 02, 2015
Wonderful. All easy and very courteous and professional.
Recommended: Yes
Shawn
Oct 17, 2015
Good deal.
Professional and friendly staff.
Recommended: Yes
Latrice
Oct 15, 2015
Awesome experience
Recommended: Yes
Trinity
Sep 30, 2015
Excellent experience
I truly enjoyed my experience with the Alta location. They were kind and courteous and the unit was just as advertised. They even tried to get me as close to the elevator as possible. I'm a happy customer. Try them!
Recommended: Yes
Scott
Sep 23, 2015
Recommended: Yes
Tamara
Sep 19, 2015
2nd review!
Awesome facilities!! Susan and Keith are great, very friendly and helpful people!!! I wouldn't hesitate to rent again or recommend this storage!
Recommended: Yes
Christopher
Sep 15, 2015
clean nice husband and wife team
Wife meet me with smile. Seemed to want to find something that would work just right for me; husband was the same way.
Recommended: Yes
Vincent Gamboa
Sep 02, 2015
Great customer service, super clean facilities, and close to the airport.
I found the storage facility on Sparefoot. The search engine was very easy to navigate. When I arrived to Atlantic storage on Alta Dr. I was greeted immediately. Great customer service and super clean facilities. I will recommend the place to friends. The prices were the lowest compared to the other locations. Plus they offer a 10% military discount to all active, reserve, retired, and veteran personnel. Thanks Atlantic Storage on Alta Dr, you're the best!!!
Recommended: Yes
aaron
Aug 16, 2015
Customer service was awesome!!!!
The managers were very helpful and friendly. They were up front about the cost and explained evert detail. I would recommend this storage facility to anyone. Great Service!!!
Recommended: Yes
Robert
Aug 02, 2015
"Great price, great customer service"
The facility managers there are very friendly and helpful. They were very straightforward with the pricing and took the time to explain the process, the additional fees, and even discounts offered. We even made a big mess with some paint we were gonna store and they didn't hesitate to help clean it up and was didn't get mad. I definitely would recommend this facility for great pricing and customer service
Recommended: Yes
Robert
Aug 02, 2015
Clean, easy, and lowest price
The facility was clean and easily accessible. The staff was very friendly and very helpful. The price was the lowest in the area.
Recommended: Yes
Natasha
Jul 30, 2015
Great
Recommended: Yes
Kassandra
Jul 22, 2015
Great-- the managers were really friendly!
Recommended: Yes
Janeka
Jun 29, 2015
Great Experience
Facility was clean and the staff was very helpful. Explained everything and made the move a very seamless process.
Recommended: Yes
Ryan V
Jun 28, 2015
Clean Facilities and Great Staff!
This place meets our needs for storage, as well as, our budget. Best prices in Jacksonville! Plus, you get an additional discount for enrolling in auto-pay. The location is very clean and tidy and I was very impressed with the staff.
Recommended: Yes
William
Jun 17, 2015
The service was excelant.
The young lady I spoke with was very helpful and courteous and explained to me what was going to happen and how if I took the unit and it happened exactly that way. Thanks
Recommended: Yes
Kim
Jun 07, 2015
great customer service
The managers are a married couple who are very welcoming and sweet. Storage unit was very clean. The price was the cheapest that I had found and also had a great special promotion. Would definitely recommend this storage facility.
Recommended: Yes
Alan
Jun 05, 2015
good to go
So far, this place seems to have what I needed. I would prefer higher ceilings though.
Recommended: Yes
Ashley
May 31, 2015
Great customer service!
The managers are super friendly and helpful. They showed me the units and assisted me with every question I had. No problems moving in either. I would recommend to anyone looking for a unit on the Northside.
Recommended: Yes
Kristine
May 22, 2015
Clean secure facility 5 stars
Great facility. Very clean, secure.
Recommended: Yes
慄慮
May 18, 2015
Greeted. Professional. Very clean, conscientious about explaining policy. Excellent experience.
Recommended: Yes
Daniel
May 17, 2015
An excellent option.
Atlantic storage is less expensive than others, and the facility is obviously secure and clean. Customer service was top notch, facility is clean and secure.
Recommended: Yes
Harold
May 15, 2015
The mgt team is great.......I had to move my elderly mother unexpectedly... I found this facility online at 5:21pm....close of business was at 6pm....I gave them a call to let them know that it would be close to 6pm before Iccould get there to secure the unit. Without hesitation they said come on.....that's great customer service hands down......
Recommended: Yes
Vonda
May 09, 2015
Great customer service
Very knowledgable and helpful! Moved in with ease.
Recommended: Yes
Stacy
May 07, 2015
Recommended: Yes
Phillip
May 04, 2015
Very good.
Recommended: Yes
Brad
May 03, 2015
Awesome
Online registration went smooth, made the process very easy.
Recommended: Yes
Carmen
Apr 28, 2015
great!
Easy going and great customer service
Recommended: Yes
Jeanette
Apr 25, 2015
Smooth and easy!
Everything from the booking to the move in was smooth and easy. The facility managers were pleasant and helpful.
Recommended: Yes
Carmen Donaldson
Apr 16, 2015
great!
Very easy going and will help you with anything you need. Good costumer service!
Recommended: Yes
Jennifer
Apr 01, 2015
Recommended: Yes
Michelle
Feb 26, 2015
I got an access number, but every door and elevator was already unlocked and didn't have me enter it. I thought that was odd since there was no one at the register at that moment
Recommended: Yes
Tami Applebee
Feb 15, 2015
Ideal
We initially located this storage facility because their online prices were better than other Jacksonville locations. There is no down-side. For less than an outdoor unit at other places, you can get temperature controlled, clean, secure, and 24-hour access. I was a little worried about our unit being on the 4th floor but moving was a breeze. There are always large carts available and the elevators are huge.
Recommended: Yes
Tommy Everett
Jan 24, 2015
Great service
Very clean place, friendly office staff will tell my friends to store there
Recommended: Yes
