Extra Space Storage - 3007 - DeBary - Enterprise Road

Brain was Very Helpful

Will recommend this facility to all I know .

Recommended: Yes

Fast and easy setup

Getting setup was easy, and all my questions were answered with no hesitation. The site is clean and the storage unit is exactly as described. It feels safe and I am confident our stored items are secure.

Recommended: Yes

Very clean

Good reviews online. Very clean and nice.

Recommended: Yes

FAST AND SIMPLE!

Good customer service, Jan helped us out. The process went smoothly, showed us different facilities so I could make my choice.Very helpful.

Recommended: Yes

Secure, clean, and friendly staff

There was only one negative thing about my experience and that was the "insurance". Granted I understand that insurance is necessary or even required, however when reserving the unit there should have been something written somewhere about requiring it. Also when I spoke to a representative from Life Storage there was no mention of it. I was informed the day of move in and honestly was a little taken back with the prices of the 2 choices I had. I chose the lowest coverage of up to $4000 for an additional $14 every month. So my $48 unit is now a $65 unit every month.

Recommended: Yes

Very nice facility

It had easy access and was well lighted

Recommended: Yes

Easy and smooth

Jan was very helpful. Made the process easy and efficiently. It was a pleasant experience, no hassles!

Recommended: Yes

First time renting a storage unit and the process was easy and stress-free!

This was my first time renting a storage unit. Jan made the entire process so simple and stress-free! He had a wealth of knowledge and experience. I learned quite a lot that day from him.

Recommended: Yes

Convenient, safe, and clean space.

Life Storage made it easy for us to estimate the size of the unit needed, complete the contract and move in. The price for a climate controlled storage unit was also very reasonable.

Recommended: Yes

Nice people service convenient helpful. Wish it was cheaper

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Recommended: Yes

Made moving easy!

This place was convenient and had outstanding customer service!! They really went above and beyond with their help and recommendations. They even came to check on my family and brought us cold waters as we were moving our stuff in!

Recommended: Yes

Return customers and always satisfied.

The staff is always extra friendly and understanding. We will definitely be coming back again after this bout if we ever need storage.

Recommended: Yes

very friendly, good service

Good experience, the only thing I found: very crowded! Was not easy to move in!

Recommended: Yes

Love

Was so treated with respect and helpful got back to me quickly and even called back with larger unit fro me. Had to find something quickly and thy were amazing. So accommodating and sweet. Would recommend to everyone

Recommended: Yes

I love the customer service & cleanliness at life storage

Jan is a phenomenal employee with great customer service skills. I would highly recommend the orange city FL location. Check it out for your storage needs

Recommended: Yes

Amazing customer service and cleanliness is top notch!!

Jan is amazing, at the orange city / deltona location. He goes above and beyond expectations in the customer service department. He made me feel very welcomed and answered all concerns and questions. I would highly recommend your storage facility. I'm very happy with my unit. I give life storage 5 stars. ✅✅✅✅✅

Recommended: Yes

Prompt replies to my questions and helpful staff

Jan was incredibly helpful .. very easy process !

Recommended: Yes

Move from beachside to Debary storage

This storage unit needs some work... the unit itself was clean and the space between the buildings were a little small. There are quite a few that had been taken out by fire damage. I felt it could have been a little cleaner (the facility in general) The office was clean and tidy. The associate was very nice and helpful. She had a difficult customer on the phone, I could tell when I arrived She handled the customer professionally was a little short but handled their questions effectively I could tell by the look on her face that customer was not nice at all. I felt the facility was older but decent for the price.

Recommended: Yes

Bad customer service

Never used Life storage but needed to move some furniture quickly as it was getting late. Normally I go with Uhaul storage but Life storage was closer to my house.The older guy that help me was awesome great customer service & set up was great facility looks clean.. After getting my storage unit I got ready to started moving my items in as I opened up the unit & click on the lights I discovered 3 roaches on the floor in the unit I was about to put my valuables in!!! It was house roaches!!! Not sure if it was coming from another unit next to the one I was about to use but they where there so I click the light off & call the next day to cancel my contract spoke with a representative & told them about why I was canceling due to the unit having roaches & she agreed to refund me the money I spent wasnﾃ｢竄ｬ邃｢t much but couldnﾃ｢竄ｬ邃｢t refund me the administration fee as if itﾃ｢竄ｬ邃｢s my fought that there storage unit have roaches!!! Iﾃ｢竄ｬ邃｢ve been in customer service all my life & thatﾃ｢竄ｬ邃｢s not how you handle situation with youﾃ｢竄ｬ邃｢re customers!!! So pretty much I got charged a fee for wanting to used there service which I would have had it not been for the roaches in the unit!!! Me personally if a customer used my service & pay & there not abled to use my service on the behave of my company not being abled to deliver such service I would apologize & refund all of there money & see if thereﾃ｢竄ｬ邃｢s any way I could make them feel good about using my service again or think about my service when there making a decision or telling a friend when the next time there needing service in my field....How someone review your company is the reputation u carry in business!!! This is someone thatﾃ｢竄ｬ邃｢s never wrote a review but itﾃ｢竄ｬ邃｢s time for companyﾃ｢竄ｬ邃｢s to do better!!!

Recommended: No

Awesome

Great employees good service and is close by

Recommended: Yes

Thank You

It was no problem with you guys

Recommended: Yes

Clean facility

Extremely friendly people very clean facility

Recommended: Yes

Was easy and simple

Pricing was just what they said

Recommended: Yes

Convenient to my needs.

Convenient for my needs. Locally easy access to the place. Close to I-4 which is also a place.

Recommended: Yes

Great deal

Jen helped me tremendously. Great pricing you will not go wrong with them.

Recommended: Yes

affordable convenient storage

Just moved in ... Jan and Jennifer were terrific. The storage is perfect for my needs and starting the paperwork online made it easy. Thank you.

Recommended: Yes

Quick easy

Everyone was extremely helpful as well as everything being quick and easy would recommend to anyone

Recommended: Yes

Very good experience will recommend to other

Very good all went well and will recommend to others

Recommended: Yes

Call in and customer service Rep very helpful

Move in was great no problems whatsoever very good customer service.

Recommended: Yes

Very professional, personable and efficient!

They were very kind and forgiving with my inability to get there before their office closed on my reservation date, 7/22, & again yesterday, 7/23 due to my disabilities, and my life's recurring obstacles and impediments the past month on a daily basis! I am very pleased with my unit, the staff, and the price!

Recommended: Yes

Fast friendly service

Love this place .. This s is the second time renting a unit here and would recommend them to everyone.. Friendly service ...

Recommended: Yes

Recommended: Yes