Brenda Miller
Sep 07, 2025
Satisfied
There is a spot from a dead rat in my unit .
Today I could not find a dolly, had to haul by hand
Made one step and fell into the hall from front door.there needs to be a yellow strip so I could see the step up.i put a strip of tape to remind me to step up I would appreciate the next time I come, there is at least one cart
Recommended: Yes
Ana Marques
Aug 02, 2025
5 stars
Erica was amazing. Everything is easy and smooth
Recommended: Yes
jerry woodward
Feb 19, 2025
Awesome experience
Perfect for our storage needs and exceptional friendly knowledgeable service. Unexpectedly convenient with location, access with onsite assistance if needed.
Recommended: Yes
Jay Badenoch
Feb 11, 2025
Great customer service... super clean facility
I have been with Public Storage for most of my adult life and I've yet to experience a storage situation they couldn't handle efficiently and usually at or.near the best price. And their reputation goes a long way!
Recommended: Yes
Nicholas Neligan
Feb 08, 2025
Good location and security. Difficult backing trailer into spot.
8x20 parking space #26 is difficult to maneuver a 7x14 enclosed trailer into due to the building and curb in front of the parking spots. The area could have been better designed to facilitate parking without disconnecting the trailer from the hitch and manually pushing the trailer into the spot. However, the location and security level are both positives.
Recommended: Yes
George
Feb 05, 2025
Great Service. Will rent again here
Highly Recommend. Bery Friendly. Very Helpful.
Recommended: Yes
Wilfredo Ruelas
Dec 27, 2024
Good Services, oh the phone
Ok, nothing else to say. Thank you
Recommended: Yes
Luis Rojas
Oct 11, 2024
Great, thanks
So far so good, good costumer service. Thanks
Recommended: Yes
Shane marthenuissen
Jun 02, 2023
Good and professional
Grounds are well maintained. Prices are High
Recommended: Yes
Ed Montagna
Dec 19, 2022
Perfect parking spot for my boat trailer.
Perfect sized space for my boat trailer.
Recommended: Yes
Tatianah G
Jul 07, 2020
First time User
This was my first time using Public Storage. Our representative Tiffany was very friendly and helpful in the process of signing me up for a unit and walked me through the process with clear instructions. The unit and storage areas were clean and easy to use.
Recommended: Yes
Denise Porter
Jun 05, 2020
Tiffany is the best!!!
Tiffany is the best!!!
Recommended: Yes
wendy
Apr 13, 2020
Great service
Great service ! Polite professional and efficient . Would recommend .
Recommended: Yes
Steven
Nov 28, 2019
Extra Charges Make $24 Not as Attractive
Nice place even though my $24/mth deal ended up costing me $71 my first month!
$15 insurance per month required on a 5x5 unit I pay $24/mth for?
A bit odd, yes?
The only place (they all operate like this) you CAN'T turn down insurance and take a chance where you know the risk of loss is Z E R O.
Recommended: Yes
Doug Baumgarten
Nov 02, 2019
Great set up and they made it quick and...
Great set up and they made it quick and easy!
Recommended: Yes
David
Oct 24, 2019
Tiffany helped me in finding the...
Tiffany helped me in finding the correct storage unit for my needs, I have to say she was the nicest person I have yet met in Florida and I have been here 14years. She was so helpful and explained everything very well. I had looked 4 other places, some less expensive, but because of her kindness and explaining of your facility, I chose your company.
Recommended: Yes
April Harris
Sep 19, 2019
The staff was very professional polite... awesome professional
The staff was very professional polite the facility was clean well lit awesome thank you for the experience
Recommended: Yes
Sonya Strong
Sep 11, 2019
I give David a 5 star rating is very...
I give David a 5 star rating is very professional and informative, making my move nice and easy.
On the other hand the owners of Public Storage need to take care of the facility 100x better. I give the owners No stars for cleanliness of the building, the floors are disgusting, and you need to check for mold or dust because when I walk in the building I start blowing my nose and sneezing, the outside of the building I saw food, cups garbage on the outside of the building. It does not look good at all and I am looking for another place to move out because of all I said the uncleanliness and the dust in the building.
Recommended: Yes
Michael Dimarco
Apr 30, 2019
Just wish the overhead door was as wide...
Just wish the overhead door was as wide as the space, not two foot shorter!!
Recommended: Yes
Javeshnev Rivera-Azua
Feb 26, 2019
Quick and relevant service
Quick and relevant service, it took less than 10 minutes for the whole process.
Recommended: Yes
Leslie W
Sep 17, 2018
Pleasurable Experience
It was a pleasure doing business at this location . Tiffany was very professional, patient , kind and explained everything in detail . The location I used is located at 3400 S Congress Ave , Boynton Beach Fla 33426
Recommended: Yes
Lisa Furbush
Jul 30, 2018
Manager was very nice and...
Manager was very nice and knowledgeable. Price was a little high for the unit size but overall a good experience
Recommended: Yes
NATALIE
Jul 19, 2018
GREAT PEOPLE
GREAT PEOPLE, FRIENDLY AND HELPFUL
Recommended: Yes
Marshayla Frazier
Apr 27, 2018
Throughout my two years in college with...
Throughout my two years in college with the transitioning from summer to fall, Public Storage as not let me down. The availability is always great as well as the access hours. The pricing with frequent discounts are also very very convenient. Definitely would recommend to a friend
Recommended: Yes
Vanessa Spivack
Apr 04, 2018
Excellent customer service.
The whole process was painless and easy to do. The customer service was provided was top of the line.
Recommended: Yes
David Smith
Mar 02, 2018
The staff was wonderful
The staff was wonderful
Recommended: Yes
Thomas Turkin
Sep 28, 2017
Great location , very convenient. Toshaa was able to accommodate me last minute and work with me on my personal situation. She was very personable and represents this brand very well. This would be my number one recommendation.
Recommended: Yes
Brenda Sokolowski
Sep 01, 2017
Toshaa & Kepler were FANTASTIC. I dealt primarily with Toshaa, who very kindly and patiently walked me through the entire public storage rental process (as I had not done it before). If you're looking for good, trustworthy people & a nice, clean, safe facility, I heartily recommend this Public Storage site.
Recommended: Yes
Gary M
Aug 23, 2017
Toshsa was warm and friendly from the start! As I was sort of in a very bad situation with needing space ASAP and was very anxious but she took care of everything and got me to relax. The place is perfect and super clean and close to 95 for easy access. I am glad I found this place!
Recommended: Yes
Tyler Bourque
Aug 15, 2017
Good service
They have great service. No problems getting my unit
Recommended: Yes
Debbracca Pinkney
Jul 22, 2017
Jacobi did an excellent job very patient my first time getting a storage took his time and answered all my questions and i ended up getting wrong size with his help and his lady supervisor or coworker they made the change process very easy and found me the best rate to fit my income.
Recommended: Yes
Jesse De Mayo
May 24, 2017
Great experience! I worked with Sherry who was caring and genuinely interested in my needs. Have run into a couple of other employees who were super friendly as well! The building/grounds are always clean as well!
Recommended: Yes
Brandon Rau
Apr 04, 2017
Two Things
Two Things- 1. When we got our unit we denied getting insurance for it. The very next day I got a call/voicemail in the morning saying that "they needed to speak to me as soon as possible regarding an URGENT MATTER". Obviously I immediately started thinking the worst.. fire, flood, robbery. But when I called it wasn't any of those things. The URGENT MATTER was that we needed to sign our automatic payment form. NOT AN URGENT MATTER. But I was sent into panic mode for literally no reason. 2. We purchased a lock because the one I had was barely too thick to fit on the door. That night we looked it up online and saw that Walmart had the same exact locks for half the price. (So much for everything Public Storage sells being 30% off, it's so overpriced even with 30% off it's still more expensive). So the next morning we called Public Storage to see if we could return the lock, the woman said "she thinks so but was unsure and to just come in and we can figure it out". So we go to Walmart buy the new lock and go to Public Storage. Then they say "Sorry no returns on locks because you could have copied the key." First of all, how would we even be able to locate the lock again in that huge storage facility. How would we even know if it was resold or who it was resold to? So basically we were ripped off about $10 for a lock that was "30% off" then our time was wasted because we had to go back to Walmart to return the lock we had just purchased and we weren't able to make the return. So far I can't say we're impressed.
Recommended: Yes
Sharmelle Brinkley
Nov 08, 2016
Great
EVERYTHING WAS GREAT
Recommended: Yes
Dorothy Salvucci
Jun 28, 2016
Great People
Just wanted to let you know, you have wonderful people manning the counter. Knowledgeable and extremely friendly
Recommended: Yes
Claire Guerrier
Jun 07, 2016
Friendly management
I didn't like the fact that I was given two different price for the same units. Although the unit is inside AC is not on. Not planning on spending no more than a month there
Recommended: Yes
Andrei B.
Jun 07, 2016
Excellent Service
This is for the 3400 S Congress Ave, Boynton Beach Florida location. Clean, well maintained, and Tiffany the manager is always ready to help. Thanks!
Recommended: Yes
Carlo
Feb 11, 2016
better than most
I'd like to the price at like to the location the only problem that I had was a $25 admin fee I was kind of a hidden type cost. if I'm renting month to month why would I have to pay a $25 admin fee? other than that the staff is very friendly
Recommended: Yes
Alicia Abrahams
Oct 20, 2015
Happy Camper
Friendly and courteous staff.
Recommended: Yes
Greg Hoggatt
Aug 04, 2015
Just what I needed
I reached the point that I ran out of storage room...Looked at the multiple storage companies in my area and Public Storage has the best price for the size unit I needed as well as the best access and security for my "stuff". The whole process was simple and quick. Online reservation, finalization of the paperwork and moving my stuff in. Now I have room again.
Recommended: Yes
Cindy Rosenbaum
Feb 16, 2015
good service and good quality
i had good experiences with everyone i dealt with on the phone and in person. the storage space were clean and well lit. good security and good location. the prices seem fair. this is the first time i have ever used a storage space and it was a good experience.
Recommended: Yes
Kathleen Doyle
Sep 16, 2014
Can't Go Wrong With Public Storage
My first experience with a storage company has been a positive one, thanks to Public Storage. The facility is well secured, well lit, clean and safe. The staff is helpful, professional and courteous. I wouldn't hesitate to recommend them.
Recommended: Yes
Susan Patrick
Aug 12, 2014
Great rate, excellent customer service.
I showed up with a truck, they gave me one month in a 30x10 unit for $53! Perfect solution while waiting for my house to close.
Recommended: Yes
Loretta Griffin
Feb 27, 2014
Convenient Location
I chose this storage facility because it's close to my office, and they offered an online reservation and discount. This location is large and my unit is way in the back, which is okay, but there are times when there are no carts around to pull loads into unit. The gate has been inoperable twice in the past two weeks when I visited also. The air conditioner is kept at the bare minimum as well, bordering too hot, but I haven't seen how it is during the hotter months yet. I also reserve a/c at home this time of year. Time will tell if I choose to stay at this location.
Recommended: Yes
