Public Storage - Boca Raton - 21000 Boca Rio Road, Suite A31

Nice place

Good service , easy arrive and nice place

Recommended: Yes

The pricing is very reasonable

The storage area is spot less ,also very easy to get in and out if youﾃ｢竄ｬ邃｢re in a hurry

Recommended: Yes

No summary

Theres nothing to review okay okay okay okay oakau okay…

Recommended: Yes

We had a great move -in experience.

The facility is very clean and professionally run. We found the experience very easy to navigate. There was some confusion over the type of unit we required, but we were able to change to a climate controlled unit.

Recommended: Yes

Nice storage unit

Nice storage unit, easy access.

Recommended: Yes

Very convenient to move.

I set my storage on line. Leo who help me to do all the set up he was very polite and helpful. Thx

Recommended: Yes

great - facility

Great service, all done online and very easy access and great service at the facility

Recommended: Yes

Wonderful experience

My experience with renting a storage unit in this location was easy, cost efficient and feel comfortable that my belongings will be safe

Recommended: Yes

Still no seems nice.

I've been in there less than a month but I do like that high security. It seems to be a nice facility...

Recommended: Yes

Rental

Easy process and clean facilities. Close to my daughter's school.

Recommended: Yes

Well Kept Storage Area

Everything went as promised other than the codes sent did not work, front desk was helpfull

Recommended: Yes

to confution

to much stragglers stragglersxxxxx

Recommended: No

Great storage

Nice location, very clean. Very secure.

Recommended: Yes

Easy access, clean

Easy access. A little bit hard to find my around the first time though.

Recommended: Yes

Easy access and very clean

My interaction with Tasha and Tiffany was quick and went very smoothly. Both ladies were friendly and professional!

Recommended: Yes

Margaret was very nice

Margaret was very nice, professional, and understood my needs. The facility is clean and while quite large, easy to navigate. The only problem I had was a lack of dolly's. I don't know where they all went but none could be located on the day I needed one.

Recommended: Yes

Public Storage Boca Review

Thank you to staff members Margaret and Bianca from Public Storage Boca. Professional and helpful. Service with a smile. Thank you! Facility is clean and staff is always available for assistance.

Recommended: Yes

Kyle was excellent

Kyle was excellent. Very knowledgeable and helpful. Need sanitizer in office for customers. Need sanitizer near the elevators--on each floor.

Recommended: Yes

Facilities with a/c, well illuminated and clean.

Facilities with a/c, well illuminated and clean.

Recommended: Yes

So rare to find “World Class” customer service, and here it is!!

I donﾃ｢竄ｬ邃｢t know what but staff at these things is usually sub par.... At this specific location and company it was a SUPERIOR experience. Initially I had an issue but the response was world class and eliminated it completely!

Recommended: Yes

Fast and Professional

. I have rented storage in various states and this was a very, The storage was clean and easy access. The experience was a very easy and fast process and professional

Recommended: Yes

Good Rate for Small Unit

Needed a low priced small unit for college dorm room storage until fall semester. Public Storage had the best rates available, though location is a little farther from FAU than we had hoped for. But easy to get there and the facility looks brand new. Staff was extremely friendly and helpful both before and during our checkin. Would definitely recommend to friends.

Recommended: Yes

Itﾃ｢竄ｬ邃｢s awesome

Itﾃ｢竄ｬ邃｢s great and we love it a lot

Recommended: Yes

Great Location

Large unit for a great place. Friendly service

Recommended: Yes

I am happy with your service

I am happy with your service , only the insurance is a little high in this moment

Recommended: Yes

Great Customer Service

Great Customer Service

Recommended: Yes

Excellent experience

Excellent experience. Gave me the advertised price. Very friendly staff. Immaculately clean facility.

Recommended: Yes

Great experience

As a first time renter, I was impressed by the personal service and attention that was given to me. It made the entire process simple and enjoyable.

Recommended: Yes

Efficient and friendly and patient...

Efficient and friendly and patient staff- clean and secure facilities

Recommended: Yes

Rental Agreement section 3.2 locking/securing your space.

This particular Public Storage location, located on Boca Rio Road, can set some of their own policy as it relates to locking/securing your space. They require you to purchase a special cylinder lock at a cost of over $20. This policy is not stated in section 3.2 of the rental agreement, where it states you are responsible to secure your own space. This $20 lock cost, as well as the $25 admin cost to rent a space, negates their sales pitch of "1st month for $1.00. "Renter beware."

Recommended: No

People were nice

People were nice, informative, and kind. There was a dispute over costs not being as advertised.

Recommended: Yes

Crystal & Hannah were awesome

Crystal & Hannah were awesome. They were both very helpful and knowledgeable. They went out of their way to welcome me into storing my belongings there.

Recommended: Yes

Excellent service !

Excellent service !! Will recommend to family and friends

Recommended: Yes

The units were full of bugs and...

The units were full of bugs and extremely hot. Customer service at the counter was excellent

Recommended: No

Nice easy experience

Nice easy experience. Very helpful and very clean and new facility.

Recommended: Yes

Excellent customer service

Excellent customer service. Fast check-in process and we'll lit, safe and climate controlled unit.

Recommended: Yes

Staff was knowledgeable and very...

Staff was knowledgeable and very courteous

Recommended: Yes

I have done 2 reviews for this location...

I have done 2 reviews for this location in the past 4 days, and now this is the 3rd request for a review.

Recommended: Yes

Great staff

Great staff, clean facility, great price.

Recommended: Yes

Efficient and very cordial professional...

Efficient and very cordial professional staff. All the accessories needed to move at good prices. Website very well structured, providing all the necessary information for a quick selection.

Recommended: Yes

it is easy to sign up and everything...

it is easy to sign up and everything was electronic. a copy of the. documents were e-mailed to me and the lady made sure everything from the storage locker to making sure the entrance codes worked. It was a pretty good experience . Thanks!

Recommended: Yes

Nia was very friendly and patient today as she helped my wife and I secure the last 5 x 15 unit in the universe. My wife had dozens of questions, which Nia navigated flawlessly. The site is easily accessed by Glades or Palmetto.

Recommended: Yes

Been a customer for some months and got into financial issues in between. The manager Neasy has always been patient and went above and beyond to give me info that helped me pay for my storage. Best customer service

Recommended: Yes

My 5 star review is for both NIA & NEASY at the Boca Rio location in Boca Raton, FL. They are both professional and supportive. It is not always easy to have everything you hold dear to you in storage due to home unexpected home renovations. The expense of other living arrangements alone is stressful not to mention that your family photos and everything you can imagine is in a storage unit. I appreciate beyond mention the kindness & consideration from both of these employees at this location. I truly wish that other employees throughout Public Storage would learn the same considerate human contact. I have dealt with several employees in the past that should take a moment and reconsider their treatment of customers. Again, I hope that Public Storage strongly considers advancement and support of these two employees as they have shown over and over their support for Public Storage with their care of your customers. Thank you NIA & NEASY!

Recommended: Yes

This place is great! When we first arrived, we were warmly welcomed by Nia. She was very friendly and knowledgeable. Since this was the first time I was renting a storage unit, I had a lot of questions and Nia was very patient and understanding, exlplaining everything I needed to know, with a smile. Thank you Nia!!

Recommended: Yes

Facility & Staff

Facility was clean and neat. Staff was helpful and courteous.

Recommended: Yes

Great people at a great location!

If you need storage space in central Boca Raton, look no further...

Recommended: Yes

Good service, clean

Need to inform people of what lock is needed at the site. I have used your company in N J and have 3 of your locks, but was told I had to use one that I didn't have with me, I had to B somewhere and did not have time to go and get it. I had to buy the one they had even thro others had the same lock I had. I was told the company switch to a new lock.

Recommended: Yes

Great Service

Public Storage is ver safe and trusting no better storage facility and Public Storage.

Recommended: Yes

BEST STORAGE AVAILABLE

I went to the office as i had seen the business on the internet. i was met by two friendly and knowledgeable staff members. I was taken to view the space available and given a choice regarding cost and position of the space i was looking for, My reservation written up and explained to me in full. I later received a call from one of the staff members asking if I needed anything. How does it get any better than that? THANK YOU PUBLIC STORAGE!

Recommended: Yes