Katherine kori
Dec 15, 2020
Even better if the prices weren't so...
Even better if the prices weren't so expensive the prices went up and everything in the world having to deal with the covid virus and prices are going up give me a break that's the only thing that bugs me.
Recommended: Yes
John McCarthy
Dec 03, 2020
Clean, convenient, safe, and a good value too!
My unit was stopless and it was very easy to complete the rental online. The location is terrific for me as well. The complex seems secure and safe, and I would not hesitate to access my unit at any time of day. I priced similar units within 15 miles and this facility was the best price and value for the money. Recommended!
Recommended: Yes
Debbie
Sep 18, 2020
First Experience - Very Satisfied
Very pleased with all aspects of rental. Hours of access are perfect. Help from Tiffany with arrangements was thorough. Satisfied with security measures. Overall, one of the less stressful aspects of moving!
Recommended: Yes
Kyle
Jul 31, 2020
Efficient
As Advertised the facility was convenient, quick, and Clean
Recommended: Yes
Larry Glover
Jul 13, 2020
I got a storage at public storage and...
I got a storage at public storage and it's no ac inside the building I almost passed out from the heat having to put my stuff inside the storage other then that the experience was ok
Recommended: No
Maria Butcher
Apr 17, 2020
Tiffany was great
Tiffany was great. She was very helpful and friendly. Everything was easy to understand and explained to me.
Recommended: Yes
Heidi Baustert
Jan 09, 2020
Employee was professional
Employee was professional , knowledgeable and personable.
Recommended: Yes
Dannae Sewell
Oct 08, 2019
Great experience with Tiffany!
Great experience with Tiffany!
Recommended: Yes
Mark Kessell
Aug 06, 2019
New Customer
AS a new customer I found the registration process easy and staff understanding
Recommended: Yes
Shacara Johnson
Jun 22, 2019
Liz provided excellent customer...
Liz provided excellent customer service, so much that I returned as a customer.
Recommended: Yes
Satisfied Customer
May 30, 2019
Stress Free Experience
My experience with Public Storage in Dover, DE was made very pleasant by the on-site manager, Tiffany. She was kind, professional, and prompt. She also clearly let us know what Public Storage had to offer without pushing the products. We couldn't have asked for a better experience.
Recommended: Yes
Dale Erskine
May 06, 2019
Review of experience at Public Storage Facility: Deleware
The Public Storage manager on duty was professional, diligent and courteuos as she provided the services we were requesting. The experience was therefore a very good one and worthy of commendation.
Recommended: Yes
Mom of a DESU freshman
May 03, 2019
LIZ at Jefferic Blvd, Dover DE Saves the day!!!
I was desperate for a good storage place that would accommodate my daughter's procrastinating to secure a storage space by the end of her freshman semester. I learned just May 1, 2019 that SHE DIDN'T GET ONE!!! Unbeknownst to Public Storage in Dover, I was toting all of her (daughter's) stuff in the car when I called Public Storage. Got an answering service who then referred me directly to Dover storage on 653 Jefferic Blvd! I spoke to "LIZ"who saved the day!!! She was Great, Knowledgable, And she also provided awesome customer service. I'm talking she really saved the day and allowed me to have space in the car (after we put her stuff in the 5x10) to tote my daughter back to DC.
Recommended: Yes
Christine Rhone
Feb 19, 2019
Very clean facility but it don't seem...
Very clean facility but it don't seem safe after dark. People walking around inside the gate.
Recommended: Yes
Jim Mcbride
Apr 10, 2018
Liz was awesome.
Liz was awesome.
Recommended: Yes
Ammie
Apr 04, 2018
Easy process
the process was easy and the staff were friendly
Recommended: Yes
Kanwaljeet Bajwa
Feb 26, 2018
Affordable prices
Affordable prices, great staff. Specially Liz . She goes above and beyond to help out the customer. Thanks Liz
Recommended: Yes
M.S.
Oct 11, 2017
Excellent service! I would recommend Public Storage to my clients.
Excellent service, quick and easy online application.
Recommended: Yes
Sherese Pow
Aug 11, 2017
Excellent service. Trish was great! Appreciated all her help! Very low prices!
Recommended: Yes
Cheryl Williams
Jul 28, 2017
My experiences at the Dover branch Public Storage was amazing today. The customer service was very personal and she explained the paper work and made sue I understood everything I was signing. Trisha deserves five stars for her service. Thanks Trisha!
Recommended: Yes
Sameeka Rhodes
Jul 28, 2017
I had the best experience at public storage! The sales associate Lachell was wonderful and very understanding! My family and I are moving from another state and she made sure to welcome us and make us feel at home! Thank you so much Lachell??
Recommended: Yes
Kerstin Hinkelmann
Jun 30, 2017
Trish is the best! She's fun, helpful knowledgeable and definitely NOT RUDE! She even paid the $0.24 we apparently owed from transferring from a large unit to a smaller one because it was the end of the month out of her own pocket. The place is clean and well maintained. Swift, but professional service. Sure, the prices may be a bit up there, but we're happy with the service all around. We highly recommend it!
Recommended: Yes
Katharine Ommanney
Jan 04, 2017
4 stars for customer service, 2 stars for facility
Although the employee who assisted me was friendly and incredibly helpful, the facility hours are limited and the facility itself is not well maintained. There is broken glass in the driving lanes and trash all around the fence-line where people have obviously decided to part with their property and instead of disposing of it properly toss it over the fence. Perhaps this facility can partner with a charity and make available a depository for people to put their unwanted property so that it may be used by charity.
Recommended: Yes
Randall Mosley
Oct 04, 2016
Great service!
Easy, great service and nice clean storage facility!
Recommended: Yes
Jatoya Garnett
Sep 20, 2016
Great service
Friendly and helpful staff!
Recommended: Yes
Shekinah Mast
Aug 04, 2016
Deanna from the Dover, De. office was amazing!
Deanna was fantastic. Made my move much easier from start to finish.
Recommended: Yes
Kimberly Ewell
Nov 03, 2015
Awesome customer service
The representative was very courteous, informative, and professional.
Recommended: Yes
Crystal Edwards
Nov 17, 2014
STAFF IS SOOO VERY FRIENDLY AND HELPFUL.
Lauren really helped me make the right choice for size storage unit needed. Thanks for a great experience.
Recommended: Yes
