North Haven Drive-Up Storage

Very helpful and clean

It was very helpful to have this near by. Price was a little high but had no other choice

Recommended: Yes

Very clean and covenant to find

Beautiful place clean easy to find my storage unit and had a dolly to help me move stuff in.

Recommended: Yes

Exceptional Service During a Stressful Move

We originally rented a storage unit in Monroe, but it turned out to be too small, not climate-controlled, and way too expensive and out of the way. In the middle of our move. With our truck packed to the ceiling and rain about to start, we called North Haven Drive-Up Storage. Their customer service was incredible. The representative quickly found us a larger, climate-controlled, and actually affordable unit that fit all our needs. The whole process was fast, easy, and a huge relief during an already stressful day.

Recommended: Yes

Great deal, some initial issues

My entry code did not work Upon arrival. The staff was present that day, so were able to give me a personalized passcode and ensure it worked. However if I had come with a truckload of stuff for first time on a day that no staff were present, it would have been a VERY bad situation. Staff were great but it might've been helpful as a first time to be shown the way into my storage area. Some doors were locked, the door I entered on had signage inside saying it was an emergency exit and an alarm would sound of opened, but did not. Once I figured out the lift I was fine but it took some doing initially. A tour would be very helpful.

Recommended: Yes

BEWARE

Watch for the bait and switch. We rented a storage unit here . Two months later they DOUBLED the price!!!

Recommended: No

Very Pleased

I'm very pleased with my unit and the customer service I received. Melissa is great to deal with!!! She took the time to show me the available units, answered all my questions, made sure I understood everything completely and was satisfied with my experience. I highly recommend this location.

Recommended: Yes

Great employee service

All I want to say is that Melissa was truly a blessing. She made me feel comfortable. She helped me out with every detail and anything I needed to know about the units. She was nice, polite and respectful, to be honest if it wasn't for her. I probably wouldn't have got the unit so big shouts out to her.

Recommended: Yes

Move-in went smoothly!

Melissa was great. She was informative and made the move in go smoothly!

Recommended: Yes

Good initial pricing then large bumps 3 months in and 20%

Nice ish place, gate and door lock issues. Still waiting on one of my unit doors to be fixed. 90 days in and already a 20% increase in my rate.

Recommended: No

Downsizing

Very nice lady at the front desk

Recommended: Yes

Convenient but no one was at office

They were closed at the office on my move in date so had to figure it all out on my own another lady came and complained as well because we couldn't even access the self service kiosk

Recommended: No

Very helpful and accommodating.

A bit out of the way, but fair prices for their size units compared to others.

Recommended: Yes

Love it

Best ever. Very smooth operation and very helpful.

Recommended: Yes

潇摯

Good good good good good good good good great

Recommended: Yes

Renee was amazing!

Very helpful! 5 stars!!!!!!!!!

Recommended: Yes

Had a very easy experience renting because Renee made it simple for me.

I was taken care of by Renee. She was just wonderful. Very friendly, knowledgeable and a great help throughout the whole process. I would recommend this facility to anyone looking for storage.

Recommended: Yes

Manager extremely helpful

All employees were helpful in accommodating my request for obtaining a unit fir The time period I request

Recommended: Yes