Joshua Christopher Webb
Feb 02, 2025
Very helpful and efficient, took a lot of stress off my back.
They were very helpful and accommodating. It was a last minute thing for me and they were able to get me in my unit the same afternoon!
Recommended: Yes
Vic
Feb 02, 2025
The online portion was straightforward and simple
The customer service rep at the facility was a trip though.
Recommended: Yes
Penny Adams
Jul 06, 2023
It was perfect for what I needed
I just got there so I'll let you know later
Recommended: Yes
Hailee Jones
Jan 04, 2021
Good service, good price
First time getting storage, the person on the phone was very helpful through the process and the manager of the unit was very friendly. Overall a quick and easy experience.
Recommended: Yes
Aaron
Apr 25, 2020
Very nice management
Everything was just what I needed. The manager was more than willing to change my unit size no problem.
Recommended: Yes
Todd Landfried
Mar 23, 2020
Needed a little more information before move-in
Getting signed up was easy and fast. Staff was generally helpful, but they presumed I knew more about how things worked there than I could have known. The unit was clean and there was ample room for the truck and still allow other vehicles to pass by.
I have three issues: First, I wasnﾃ｢竄ｬ邃｢t aware there were two doors to the unit instead of one, which made it harder to load furniture into the space and it meant I needed two locks instead of one. Second, they do not have dollies available to help offload the truck. That would have been very helpful and saved time. Finally, it wasnﾃ｢竄ｬ邃｢t disclosed to me I needed printed proof of rental insurance, which mean I had to buy theirs to move it. Once I provide written proof of mine, they donﾃ｢竄ｬ邃｢t refund the fee, they credit it. Had I known all of this, I probably would have rented elsewhere. That said, for a basic storage place, this is fine and itﾃ｢竄ｬ邃｢s a convenient location.
Recommended: Yes
Carol Lowell
Sep 30, 2019
Great customer service
Great customer service, competitive pricing.
Recommended: Yes
Kirstin Ricketts
Sep 24, 2019
Gene is a fantastic site manager
Gene is a fantastic site manager. He stays aware of the property and is very personable and easy to deal with.
Recommended: Yes
Ashanee P
Sep 23, 2019
Staff is so kind and welcoming
Staff is so kind and welcoming! They guided me through the process and were very transparent. My one complaint is the $20 lock I was convinced to buy. It is $10 at U-Haul and much cheaper literally anywhere else.
Recommended: Yes
Adrienne Benson
Sep 16, 2019
The staff was awesome
The staff was awesome, and the prices were affordable!
Recommended: Yes
Austin Cardon
Jun 18, 2019
I had a most excellent experience at...
I had a most excellent experience at public storage Tony was more than helpful with everything explaining how and what I am exactly paying for all around satisfied
Recommended: Yes
Lee Tompkins
Jan 07, 2019
Stop, store here
I give Public Storage 5 stars. Staffs great, security is top notch, fair prices, clean facility and storage. I keep coming back because I feel safe and taken care of at public storage. I'm 63, found them some years ago. Trust Gene and his people to give you all you need.
Recommended: Yes
Jen B
Oct 12, 2018
The staff at Public Storage take the...
The staff at Public Storage take the time to understand your needs and are very courteous
Recommended: Yes
Walter Benson
Oct 02, 2018
Well I'd say I was happy with you guys...
Well I'd say I was happy with you guys but y'all don't communicate with me and just raise my rent 15 dollars which now I can go anywhere and get the same size unit for cheaper. I'd like for you to figure out what your gonna charge so I know to stay or to take my business elsewhere. Word of mouth travels very fast
Recommended: Yes
Jerry Melchisedeck
Jun 25, 2018
Mukilteo Public Storage
This storage unit is the cleanest I have ever seen. Knowing that my belongings are in a climate controlled, clean, and safe environment gives me peace of mind. The staff was very friendly and helpful. I will recommend this Public Storage to my clients and everyone I know.
Recommended: Yes
Jared Eagle Bull
Apr 24, 2018
Great experience
I had no issues with getting the right storage unit I wanted. The manager helped me tremendously and showed me what option would best fit my storage needs.
Recommended: Yes
Kyle Spaulding
Feb 19, 2018
Fast
Fast, easy, and very respectful service. Would definitely recommend.
Recommended: Yes
Dan Cross
Oct 23, 2017
Excellent start
Excellent start . manager is fabulous
Recommended: Yes
Chris Benesch
Jul 04, 2017
Very nice people, rates reasonable. I wish they had 24 hour access, but hey good enough :-)
Recommended: Yes
Jes
Jun 21, 2017
Dido Gene has always been a polite and friendly person to me as well. Two other storage units in this area were anything but polite and friendly.
Recommended: Yes
Nicholas Welch
Jun 06, 2017
Great place!
Great place!
Recommended: Yes
kdperry7
May 25, 2017
We have been renting from Gene with Public Storage on Sinton Road in Colorado Springs for well over a year now - we finally got to a point where we could transistion from a larger unit to a smaller one. We went in and Gene helped make our transfer flawless and we intend to stay for many years to come. We absolutely love it here and we know we are in good hands :)
Recommended: Yes
Virginia Hill
Apr 26, 2017
Very kind
Very kind, quick service.
Recommended: Yes
Clarissa Sepulveda
Mar 10, 2017
I have had a unit at this location for about 3 years now and they should be used as an example of great customer service. It's been nothing but consistent, uncomplicated ease and a pleasure and satisfaction. All the employees have been nothing but friendly and pleasant and put the extra into interacting and showing concern and interest on a personal level not just business. I see the experience as I gained some good friends with some of them. Thank you to Tiffany, Gene and the rest of the crew and I would recommend them anyway.
Recommended: Yes
Gregory Gomolka
Feb 01, 2017
Gene was awesome. He has a ton of good advice and cared more about my things than I did! Super friendly staff and a variety of size options made my first experience at public storage great, and if I need to use storage in the future I'll definitely come here. 5 star service.
Recommended: Yes
Matthew Pearson
Sep 20, 2016
Fantastic
The storage facility of of sinton is great i love the extra security on the property from the cameras and it is run fantastically very friendly helpful service and I can feel safe with my things being stored at this location
Recommended: Yes
Michele Waluntjordan
Apr 19, 2016
Best place (safe, clean) with the kindest staff in Colorado Springs... Recommend strongly
The staff Pamela and Gene make this place great. The safety with monitored cameras and evening lighting make anyone feel safe (I am a 65 yo female). It is an excellent example of how a business should be run.
Recommended: Yes
Terry Roberts
Jan 26, 2016
Totally satisfied.
Everything was made very easy for me. The reason I needed a storage unit was kind of a sad story, but Gene's personality made me forget about my troubles. He helped me find the perfect unit for me. He also treated my mother and best friend with kindness and respect also.
Recommended: Yes
Cyndie Burnam
Apr 15, 2015
just AWESOME
Great service,great prices, great hours, just great all-around!!
Recommended: Yes
David Lozon
Nov 18, 2014
Perfect Location
These units are just off the I-25 at Fillmore, so you have easy access to all 4 directions in the city. We are still looking for the perfect home, so we visit unit periodically as needed and it's always so convenient!
Recommended: Yes
Toni
Aug 13, 2014
Great storage
Public Storage is great. My unit it accessible when I need it to be and I feel like my stuff is secure.
Recommended: Yes
Timothy Schnurr
Apr 10, 2014
The gentleman who signed us up that day was very friendly and helpful!
No issues or concerns. Just signed up a couple weeks ago. Everything has been great! Thanks!
Recommended: Yes
