Hollywood Storage Center of Thousand Oaks - TOPSConejo Road

Easy and Convenient for accomplishing an inconvenient task.

The staff was efficent and professional. Questions were answered and paperwork was straight forward.

Recommended: Yes

My daughters college stuff

Richard was so helpful. He explained everything , facility is really clean and bright and I couldnﾃ｢竄ｬ邃｢t recommend it more. Thanks, Richard.

Recommended: Yes

yes i will recommend the facilty to friend,

good and safe ,,,,,,,,,,,,,,,,

Recommended: Yes

A very clean and secure facility with good customer service.

It's a very nice place. Great customer service. The outside lifts are a little scary if you're afraid of heights. Just be very careful using them.

Recommended: Yes

Everything went smoothly on moving day.

I have lived in ventura County for some time and needed to move possessions that I had stored in San Diego for 2 years. Since it is difficult for me to get around, I appreciated the fact that the staff I spoke with on the phone were very helpful. I was able to reserve the unit and complete most of the renting agreement on the phone and on line.

Recommended: Yes

Great

Friendly, knowledgeable and helpful staff. Rental process was fast. Great overall experience.

Recommended: Yes

Easy to do business with!

Quick and easy. Facilities are very clean

Recommended: Yes

Overall good

The place was cool, the people were nice. The only thing thatﾃ｢竄ｬ邃｢s a little weird is the forklifts you have to operate on your own. Itﾃ｢竄ｬ邃｢s cool but scary at the same time.

Recommended: Yes

Be nicer if the closed later and fix the partitions

I'll start with the ///////cons ..the partitions wall has Gaps up on top leading into other locker next to mine could be sealed better kinda sketchy and the hours kinda suck wish they stayed open later and wish I had access earlier for days I have to start early and pack up and be in lLA at my job site ...and you can't use the lift after six o'clock in the evening which kinda blows ///////pros ...friendly staff clean aisles no trash...hallways didn't smell like urine...no homeless lurking around

Recommended: Yes

Online summary

Such great staff and super clean

Recommended: Yes

Great customer service and awesome deals

As a college student, I am very grateful for the affordable prices and easy moving! I love that the truck service was offered and free. Moving in was smooth and customer service was great!

Recommended: Yes

Timely

The team kept the appointment. They didnﾃ｢竄ｬ邃｢t waste time. They did not try to up-sale on products. They were helpful.

Recommended: Yes

The UNITS are Built Nicer than Most Storages. Its in the construction.

Happy to have found this place. Very Clean inside and Out . Nicer than Your Average Storage. Very Clean Facility. Staff was Very Nice n Helpful ....Rental trucks On Hand with a lift doesn't hurt in moving . Thanks

Recommended: Yes

Easy to get t o best price I could find

Unit availability had many sizes to choose from The prices are great Staff is friendly and concerned that you get what is neeeded

Recommended: Yes

Great place

Beautiful, clean, employees super friendly.

Recommended: Yes

Lock Out - My Fault

On my second trip back I brought the wrong key with me. I was on a short time schedule. The nice staff cut the lock and waved the fee for my first time. Ten minutes later I unloaded my car and was back on schedule. The willingness of all staff to help and say hello is outstanding.

Recommended: Yes

Everything went smoothly

Needed a storage unit ASAP, everything went very smoothly and I got a call from the storage facility shortly after sparefoot contacted them

Recommended: Yes

huge storage facility with very good security

Largest storage facility in California, a bit of a maze. Very secure with on site security and locked coded doors into each building. Quite difficult to unload and store items since you have to digital key open the doors to the building and need second set of hands to hold door open while either holding boxes in hands or pushing cart.

Recommended: Yes

Good location, very accessible , staff are friendly, highly recommended.

Friendly staff, they will treat you like Hollywood Star, a tour to the unit you choose riding on a golf cart...like a celebrity 😉

Recommended: Yes

What about my $20 gift card?

I am a past tenant have always liked this place

Recommended: Yes

Awesome

Awesome customer service all around. From the first telephone call to the total move in expierence they're customer service was thru and thru!!!

Recommended: Yes

Golden

Great staff and very helpful!

Recommended: Yes

Clean, local and good prices

Great storage facility, clean and well lit. Close to Thousand Oaks and easy access to my things.

Recommended: Yes

Legitimate and extremely professional Storage Facility

This facility is on the ball. As soon as I signed up online I received a call from the Hollywood Storage's customer service to walk me through the steps of needed paperwork, IDs, insurance and confirming the pricing I obtained online. When I got onsite they were again on the ball and extremely professional clearly telling me the rules of their facility, showing me the facility and available equipment, and then walking me through the clear to understand final paperwork. I highly recommend this place, a huge facility that is well taken care of and monitored.

Recommended: Yes

Great value

Quick and easy check in, great customer we service

Recommended: Yes

So easy and so nice

Clean friendly and helpful! So happy I went with them

Recommended: Yes

Great Price & Great Service!

This facility is big with lots of storage spaces and the price is fairly reasonable. I even got 1 month free for being a AAA member. Very friendly staff and good hours with code to get through the gate to check up on your storage space. Would definitely recommend to friends and family!

Recommended: Yes

Great service

Impressed with price and customer service!

Recommended: Yes

Hollywood storage is super friendly, priced right and clean!

They have been nothing but helpful and professional. The signup process was easy and quick

Recommended: Yes

Great

Very clean facilities and plenty of security makes me feel safe about having my things there.

Recommended: Yes

David has great customer service

Very nice storage area. Themed after Hollywood backlots

Recommended: Yes

So far so good

Itﾃ｢竄ｬ邃｢s been only a couple days so far but Gary at Hollywood Storage made everything so so easy. Awesome customer service.

Recommended: Yes

The BEST storage facility in existence

Our experience has been phenomenal. Bobby and everyone are very professional, super friendly and go out of their way to help you. This has been the best storage facility weﾃ｢竄ｬ邃｢ve ever experienced. Itﾃ｢竄ｬ邃｢s truly a pleasure.

Recommended: Yes

Impressive

Great facility. Great customer service. Reasonable price...

Recommended: Yes

I needed a storage unit until my new home was ready

The whole facility was very clean and the equipment was new and plenteous. The staff is great, very helpful, they even had fresh popcorn and ice cold bottled water for me and my friend! Very different from other storage places Iﾃ｢竄ｬ邃｢ve been to.

Recommended: Yes

Great service

Perfect unit....great prices...friendly staff and cover all your moving needs!!

Recommended: Yes

Great customer service/Great storage place

I had a good experience here, was here for only a month but they have friendly and professional staff, very clean and presentable facility and very affordable. ﾃ｢邃｢ﾂ｡ Definitely recommend.

Recommended: Yes

Nice Clean storage facility. great customer service

Great customer service from Gary. Highly recommend this place. Very clean and very easy to access 2nd floor via man-lifts

Recommended: Yes

Very clean and friendly!

So far we are very satisfied!

Recommended: Yes

easy move in

everyone was very nice and professional.

Recommended: Yes

Easy move in

Everyone was very nice and professional.

Recommended: Yes

Very clean, well maintained and friendly staff.

I chose the place because of their location and competent pricing.When I went there, I found the place worth every cent I pay for and more. Staff works very efficiently and is very friendly. The property is well maintained and is secure. Will definitely recommend.

Recommended: Yes

Better than I imagined it would be.

I was pleasantly surprised first by the prompt, courteous care I received from every single staff member, then even more so by the efficiency and extreme attention to safety and security they provide. This is an excellent facility that I feel very fortunate to be able to use! My hats off to the staff, management and owners! You certainly know what youﾃ｢竄ｬ邃｢re doing!

Recommended: Yes

More than just storage.

Everyone was so nice! And it feels more like an attraction than a storage facility. I hate moving!!I t took me and my 13 year old son an entire month to move without help. Getting to the storage facility was seriously a breath of fresh air! It took us 2 days to get in. But it was actually kinda fun going there, so it didn't completely suck. Our unit was on the second floor, and they have an outside sky lift as opposed to an elevator. PERFECT for us! It felt like a ride and made it fun! Also, it took us 2 days to unload. I only had 1 lock, I decided to leave the storage unlocked because you need access code to get in the gate and another to get in the storage building and there's multiple buildings. I locked the uhaul instead. The next morning, they called to tell me they did their morning walk through and my storage didn't have a lock. VERY SECURE! My son left his ring in the bathroom, and a staff member drove it over to us in a golf cart! Go here if any of the following is important to you... Friendly, attentive staff. Cleanliness Security Cost efficiency (best prices I found) Making the most out of needing to get storage Overall experience

Recommended: Yes

Great facility.

Staff is very friendly and helpful. Love love the free truck service

Recommended: Yes

Excellent and helpful customer service.

A little difficult to access, but overall a very good experience. Also reasonably priced. I would definitely recommend.

Recommended: Yes

Helpful

Everyone is extremely friendly and helpful.

Recommended: Yes

Easy peesey

From reserving online to setting up my storage unit on day of moving I couldnﾃ｢竄ｬ邃｢t have asked for an easier experience.

Recommended: Yes

Easy move in great rate

Customer service was great and move in was super easy!

Recommended: Yes

Friendly and helpful staff

Staff was patient answering all my questions and were accommodating with my changing reservations. Everyone I interacted with was nice, and made things easy.

Recommended: Yes

Easy move in. Great service

This is a clean facility with great customer service.

Recommended: Yes

They took care of me even before they opened.

I had movers coming to my house at 9:00am, they open at 8:30. I showed up a half an hour early to make sure I was first in line in order to get back to my movers in time. They were kind enough to open early for me and get me in and out by 8:30, and back to meet the movers on time. Thank you, guys!

Recommended: Yes

clean, friendly and affordable

I like the place, staff members are nice too.

Recommended: Yes

Great Storage Facility

They were very helpful and even called after we had moved everything just to check up on us. Very good customer service, very friendly and had a great experience.

Recommended: Yes

No issues so far

Great service prior customer glad to return

Recommended: Yes

great great experience. The Best

Omgosh this is such a great place. Everyone was so kind and professional at the same time. Especially Richard who helped me through the process. A special Thank you to Richard and to all of you there.

Recommended: Yes

VERYYYYYYYYYYYYYYYYYY Professional and courteous.

Pretty awesome facility with very knowledgeable and helpful staff that I interfaced with..

Recommended: Yes

Great

Easy move in process and friendly staff. Best price in the area!

Recommended: Yes

beyond expectation

Amazing service, 1st month free, already wonderful... but more than that a truck and drive free that you can schedule and reschedule until it matches your exact needs of the moment... always friendly and arranging! Sincerely, it's a huge thank you!! More than that, we also receive free tickets for Hollywood wax museum and Guinness world records museum... truly unexcepted and so great.

Recommended: Yes

Helpful

This place was very helpful finding the right size and making sure it was available for my move in... Great customer service

Recommended: Yes

Easy, efficient, reasonably priced and nice facility.

Nice facilities, clean and secure. The process was very easy and a free moving truck and driver provided.

Recommended: Yes

Feel safe leaving my stuff here!

Lindsey was great, the whole Hollywood Storage team has been very helpful with everything. So pleased with everyone! Very glad I chose them again.

Recommended: Yes

Great place to keep my stuff!

I have used this storage facility before and was very pleased with Lindsey and the team at Hollywood Storage.

Recommended: Yes

Great

The lift was a little frightening, but the move in could not have gone smoother

Recommended: Yes

Nice facility

Had a tough time figuring out unit size needed, etc.

Recommended: Yes

Very clean, well-kept facility with on-site pest control!

Very easy move-in! Helpful staff!

Recommended: Yes

when you ever need anything they do there best, with a smile

When ever I come they have everything i need ready for me, they are the best with a smile and they offer water free and popcorn, and prizes.

Recommended: Yes

Recommended: Yes

Smooth Move

Thank you The process was simple and effortless.

Recommended: Yes

Very easy

Everything went very smoothly and everyone was very helpful

Recommended: Yes

Recommended: Yes

Nice, friendly, and able to answer all my questions!

Recommended: Yes

Good service, staff is helpful and friendly, facilities are immaculate.

Overall Hollywood Storage is great. I'd recommend them to anyone needing their services!

Recommended: Yes

Recommended: Yes

PEACE OF MIND THAT COMES FROM DEALING WITH A CUSTOMER ORIENTED COMPANY.

WHEN I SOLD MY HOME IN ARIZONA I WAS IN NEED OF A FACILITY WHEREIN MY POSSESSIONS WOULD BE SAFE AND SECURE AND NOT TOO FAR AWAY SHOULD I NEED ACCESS TO THEM WHILE REGROUPING AND SEARCHING FOR A NEW HOME. MY ENTIRE EXPERIENCE WITH HOLLYWOOD STORAGE HAS BEEN ONE THAT EXCEEDED MY EXPECTATIONS. CLEAN AND SQUARED AWAY WOULD BEST DESCRIBE THIS COMPANY, AND GEARED TO FULFILLING THEIR CUSTOMERS' NEEDS.

Recommended: Yes

Nice Units

Unit is on the second floor but external lifts brought our stuff up to within 10 ft of the door. Climate control, clean, free truck pickup gave us an hour and a half to load up the truck and they provided a driver. Very convenient. The front desk took the time to find every discount we could qualify for to give us their best deal.

Recommended: Yes

Hollywood Storage has the storage process done to an art

They were very professional and moved through the entire process seamlessly. All of my concerns and needs were addressed.

Recommended: Yes

helpful staff, supplied truck free of charge, good value

got and excellent price on the storage, also was able to use one of their Penske trucks to move from my previous location free of charge, they supply the driver but you have to load within a time frame. ended up with a 2nd story site with which you use an outside lift (not an elevator) that they put into place when you need access to those 2nd floor sites. If you are not storing large furniture, very convenient. 7-18-2015. And use your AAA card for extra discount on 1st month.

Recommended: Yes

Loved it!

Easy access! Great personnel! Great price!

Recommended: Yes

Very skilled customer service people!

Great experience. Lindsay, Will, Bobby and Rich are so helpful and professional!

Recommended: Yes

Great customer service!

The best storage facility, best prices, and the very best costumer service.

Recommended: Yes

Nice facility, helpful staff

This facility is large, secure and clean with helpful, available staff. I reserved a small unit online, but when I arrived with my belongings, I dicovered that the unit was smaller than advertised and items did not fit. I was offered other units, but the only one that would work was significantly higher in price. Make sure you preview and measure before you rent the space.

Recommended: Yes

Hollywood storage

Easy, but protected access 24/7, good Customer service, also combined with penske truck rental for easy drop off! Overall good service, would definitely recommend

Recommended: Yes

Great Place!

Polite, knowledgeable, friendly staff. Great pricing too. Easy access, variety of storage sizes. Very happy with our choice to store our things there!

Recommended: Yes

Excellent facility

Great facility pretty view great staff

Recommended: Yes

Not quite as expected, but satisfactory

Found an excellent deal online, go down to get the place and take a look, the "5'x12'" was not actually rectangular. It was a corner unit where the sides were slanted and the back is longer than the front. Other than than good service, cleanly, not a pain in the ass, and cheaper than I expected.

Recommended: Yes

Very helpful and courteous .

Bobby was very helpful and courteous in getting me a unit in the price range and location that was easy to unload my POD.

Recommended: Yes

No hassle, no drama

Easy dealings and competitive pricing

Recommended: Yes

great place

its been a great place to store, nice and easy , thank you for your service

Recommended: Yes

Very accommodating!

Our 5-bedroom house was moved into a 10x30 storage unit and it wasn't enough. They quickly found me another unit while the movers were still unloading. Since I'm hoping to only be in one of the units for less than a month, they charged me half price. The place is easy to get to, although getting to the units, it's a bit hilly. But that's because of the terrain it was built around. Overall, nice place, although a bit pricey.

Recommended: Yes

Recommended: Yes

This Facility is a 10 out of 10

Everything went well, your staff is courteous and helpful. I love the facility and the Hollywood theme as I did once live on Franklin Ave in West Hollywood. The only thing that's missing is my ability to ride on the cart at will! I love those things. It was a pleasant experience. Thank You

Recommended: Yes

it's fine

Recommended: Yes

Awesome and easy!

I rented storage before but was totally unprepared for the experience I had when I came her. The office is huge and clean and the manager is unbelievably accomodating. The lot was clean and looked like a hollywood studio and there was popcorn in the lobby! After I rented, I scheduled their free truck to pick up my stuff and everything went smoothly. I will recommend this place to friend as my experience was excellent and I get $50 when they rent!

Recommended: Yes