Ken
Mar 25, 2024
Excellent customer service
Excellent customer service. Clean unit. Good size.
Recommended: Yes
Britt
Mar 10, 2022
An Easy Experience
The process was super easy and the person on the phone was very helpful!
Recommended: Yes
Gena Gibbs
Aug 08, 2021
Smooth and Affordable Service
Public Storage made the moving transition process easy for us with peace of mind. Thank you.
Recommended: Yes
Tom Peterson
Aug 01, 2021
Excellent experience
Your staff member at the facility was particularly helpful
Recommended: Yes
Sandy
Aug 04, 2020
Solid facility in good location
Good location. Dropoff area is small but functional. A little mazelike and claustrophobic but that's to be expected.
Recommended: Yes
Elliot Wilkinson
Oct 08, 2019
Cool auto lighting makes me feel like...
Cool auto lighting makes me feel like I'm in a space ship!!! Great workers with a well rounded work ethic. Elevator scares us at times although it works just fine.
Recommended: Yes
Shelley Ibrahim
Oct 03, 2019
Renting it
They were very friendly ,helpful, and prompt.
Recommended: Yes
James Kealohi
Sep 13, 2019
Thanks 10th Street, SF!
I've had some negative experiences with storage units and even other locations of Public Storage. That is, until I found 10th Street in San Francisco. The facility is clean and well maintained. The management and staff are super friendly and helpful. I highly recommend this location to anyone in San Francisco. Thanks Marcus and Michael!
Recommended: Yes
J M
Oct 22, 2018
I found them helpful
I found them helpful, reasonable and easy to access. totally suited to my needs. Also very clean!
Recommended: Yes
Lyne Farrington
Jun 04, 2018
Honest, professional, clean... exactly as promised.
Honest, professional service. YEAH.. Perfect. I got exactly what was promised over the phone. The Computers reservation system worked. Staff answered phones quickly. Storage is clean and easy to unload. Prices are comparable with U-haul, except the product is so much better. Everything I didn't get with u-haul storage. BAN UHAUL My storage unit at uhaul was not available. Uhauls computer system was down. No one answers the phone at uhaul for 4 days. The general manager at u-haul storage was berating homeless paying clients, and being condescending to all other clients.
Recommended: Yes
BK
May 14, 2018
The worst - red flags
They were not opened at advertised time so I waited outside with movers & a truck for 20 minutes past 'open hours'. Once opened there was no-one around to unlock the trolleys which had been advertised as 'always available' for use. The Public Storgae padlock was supposed to be removed (I confirmed this multiple times) and it wasnt so once I eventually got into the building I could not access my unit. Again, nobody was immediately available to help. If I didnt have a flight soon I would have gone to another place and cancelled my contract. Terrible.
Recommended: No
Dung Vu
Mar 26, 2018
Great place
Great place. I would recommend to any and everyone
Recommended: Yes
捣
Feb 26, 2018
NEWBIE
The STAFF is excellent; knowledgeable and helpful. The facilities are being up graded. CONCERNED about the homeless population bit there than that
Recommended: Yes
Robyn P
May 21, 2017
Nice facility, small, and very limited hours.
Recommended: Yes
Ruth Rivera
May 07, 2017
Very good customer service and good ...
Very good customer service and good glean facility.
Recommended: Yes
Robyn Pennington
May 04, 2017
Inconvenient Hours
The facility where I'm currently renting the unit has limited hours. I work full time and I need to be able to get in and out of my unit as I please. Having to work with a 9-6 schedule Monday-Friday and a 9-5 schedule on the weekends is crap. I realize that San Francisco has limited space and limited options for storage, but there needs to be a better way for your customers to access their units at a convenient time for them.
Recommended: Yes
Matt
May 02, 2017
Sign up was smooth and painless.
Sign up was smooth and painless.
Recommended: Yes
Kris Sanchez
Mar 31, 2017
Great staff, Horrible Access Hours.
The people that work here are wonderfully helpful and friendly. The facility had the best prices in the city. The storage units could use a light or at least an outlet for one but that it not always a concern. The access hours are horrible. The gate is only open from 9:30 6:00. That makes it difficult, if not impossible, to go before or after work usually. Being able to only go on weekends was a complete deal breaker for me. Otherwise this is the best storage place I have ever dealt with.
Recommended: Yes
Kitty Kat
Feb 24, 2017
I love the staff here they are pretty warm and professional. I like how they keep the environment up. It's pretty decent.
Recommended: Yes
Weslee Johnston
Sep 24, 2016
I went in to this place yesterday to see if they have a drive in storage box but unfortunately they don't. I'd love to be in this area because I work half a block. The asian or latino guy (Not sure) employee was nice enough to show me some units. I will rent here if my movers will be able to figure out how to move in using a small truck.
Recommended: Yes
John Gebhardt
Feb 09, 2016
myopinion
Good service from the office, but could use cleaning up (sometimes trash lying around) for classier appearance.
Recommended: Yes
JB
Jan 26, 2016
Practical Storage; decent value
Great customer service! Public Storage has convenient location for me...and almost priced fairly. They need more conveniences within the storage facility--specifically more than one cart so patrons can bring their items from the parking area to the storage units. The elevator smelled bad, and the unit doesn't have light... besides that it is good
Recommended: Yes
